Native ads showing the SKStoreProductViewController(app store's media purchase popup) with a different app to install

[Amaan Ullah]

I am displaying the native ads inside collection view after every N posts. I am re-using the native ad view (even though i tried by creating a new one for each native ad). For each native ad its displaying the new correct data.

However when I tap on the Install button the media purchase app store pop up (known as SKStoreProductViewController) is showing different app. Sometimes It shows the correct one. 

Not sure if this is an issue from GoogleMobileAds SDK or Apple's SKStoreProductViewController or something in my implementation. 

Video Attached: 
https://drive.google.com/file/d/1Iq-0oN3or3TKDVziqeKQ-0eVpRRVPHOx/view

[Heet Vaddoriya]

Can you send your live app link please.

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[Amaan Ullah]

We did not release the native ads build due to this issue. 

[Mobile Ads SDK Forum Advisor]

Hello Amaan,

Thank you for reaching out to us.

For us to properly troubleshoot your issue, kindly provide us the following information below privately:

• Sample App
• Steps to replicate
• App ID
• SDK Version
• Device name and versions affected
• Charles Log (https://www.charlesproxy.com/documentation/getting-started/)  - See Instructions (https://support.google.com/admanager/answer/6206401?hl=en)

You can provide the following details via reply privately to author option or directly provide it to the link below.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

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This message is in relation to case "ref:_00D1U1174p._5004Q2mXv99:ref"

Thanks,
 

Mobile Ads SDK Team

[Mobile Ads SDK Forum Advisor]

Hello Heet,

Are you also encountering the same issue? If not, kindly share to us and we'd be happy to provide you assistance.
 

This message is in relation to case "ref:_00D1U1174p._5004Q2mXvBe:ref"

Thanks,
 

Mobile Ads SDK Team

[Heet Vaddoriya]

No after some time it's slove automatically 

[Mobile Ads SDK Forum Advisor]

Hello Heet,

Thank you for the response.

Feel free to reach back to us if you have any further questions or inquiries regarding Mobile Ads SDK implementation.

[Edward Hsueh]

Our app is also encountering the same issue. Not sure if this problem is a configuration issue or something in my implementation.

 
Xcode version:15.0.1
GoogleMobileAds version: 10.12.0
iPhone 15 Pro (iOS 17.2.1)
App Store: https://apps.apple.com/tw/app/happy-go/id435072839
Video Attached: https://drive.google.com/file/d/10VVA6N1z9avjMK7Qp9XNemPMXS1110p7/view?usp=sharing

Mobile Ads SDK Forum Advisor 在 2023年6月29日 星期四下午2:11:25 [UTC+8] 的信中寫道：

[Mobile Ads SDK Forum Advisor]

Hi Edward,

Thank you for providing the requested information. 

The provided video has clearly explained what the issue is. However, I have executed the Google Native Advanced Sample application and I was unable to reproduce the issue you reported. I have tested using Xcode 15.0 in iPhone 12 with iOS version 17.0.3 running Google Mobile Ads SDK version: 10.12.0. Can you please confirm if you were able to replicate the issue using our Google Native Advanced Sample? If so, kindly provide the following for further investigation, as it will provide full visibility into your implementation privately:

• Charles proxy logs - See Instructions for capturing logs
• A working Sample project that replicates the issue

You can provide the following details via reply privately to the author option or directly provide it to the link below

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to

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2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link. 

This message is in relation to case "ref:!00D1U01174p.!5004Q02mXvBe:ref"

Thanks,
 

Mobile Ads SDK Team