Some Admob rewarded interstitial cannot be skipped

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thet...@gmail.com

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Apr 12, 2021, 4:05:50 PM4/12/21
to Google Mobile Ads SDK Developers
I implemented the rewarded interstitial ads in my games and during my final testing I found out that many ads (real ads) were not skippable making it problematic since they should be skippable by default. I validated my code and I use exactly what is described in the SDK implementation. I also validated that I use the right ad unit ID. I receive properly the reward, they show properly. Some ads are correct (can be skipped and I have a popup mentioning that I will lose the reward if I skip). 

Note that I was using mediation with open bidding and Facebook. I am wondering if this could be the issue since for Facebook there are no "Rewarded interstitial" and the documentation says to just create "normal" reward property which I am pretty sure many of Facebook reward Ads are not skippable. 

Could it be the issue and so I should not use mediation? Or is it something else?

I removed Facebook mediation and today all ads are skippable. But it does not mean this really is the issue. It could just be that those ads received are skippable.

Any help appreciated.

thet...@gmail.com

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Apr 12, 2021, 4:06:55 PM4/12/21
to Google Mobile Ads SDK Developers
This was for iOS btw. I do not remember seeing issue on Android, but again, it does not mean It was not there.

Mobile Ads SDK Forum Advisor Prod

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Apr 12, 2021, 5:24:13 PM4/12/21
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Hi,

Thank you for bringing this issue to our attention. To begin with the fact that you are receiving ads would indicate that everything seems to be setup ok. The issue seems to be on the adapter or the ads being received from Facebook. First we would suggest to reach out to them to also let them know about the issue. Second we would suggest to get Charles logs that can capture what is happening with the ads in question. Also are you able to send us via "Reply to author" button with a simple sample app showing your implementation.

Regards,
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William Pescherine
Mobile Ads SDK Team
 


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thet...@gmail.com

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Apr 12, 2021, 9:06:50 PM4/12/21
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Thanks, I will contact Facebook. After re-activating Facebook with Open Bidding, I started receiving non-skippable ads again and I could confirm that they came from Facebook.
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