Since ios 18.2, my banner ads start out blank. If I close the app and reopen it, the ad is visible.

[Nicolas Langheit]

Since ios 18.2, my banner ads start out blank. If I close the app and reopen it, the ad is visible. This is only happening on ios 18.2 and with my ad unit. This is not happening with google test ad unit

[Mobile Ads SDK Forum Advisor]

Hi,

Please share your app ID and ad unit ID vis "Reply to author" option. We will then investigate and provide a solution.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGvkc:ref" (ADR-00284352)

Thanks,
 

Mobile Ads SDK Team

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[shinichi]

I have the same problem.
I confirmed this problem on iOS 18.2.1.

Perhaps, I think this problem occurs with certain ads.

2025年1月14日火曜日 7:31:12 UTC+9 Mobile Ads SDK Forum Advisor:

[Dora Lim]

Same observation!
Thanks Nicolas for highlighting that it has to be iOS 18.2.
No wonder sometimes I can reproduce repetitively on some devices and sometimes I can never reproduce this issue on another device.
This is because I have been observing the issue on devices/simulators that is running iOS18.2.
Hopefully Google Admob SDK team solve this asap.

[Mobile Ads SDK Forum Advisor]

Hi,

Ads rendering issue on iOS 18.2 is something the team is currently working on. I will follow up here as soon as I have an update to share. 

[Emmanuel]

Is this resolved for anyone who reported it? We're still occasionally seeing this happen in our app, even on iOS 18.3.

[Mobile Ads SDK Forum Advisor]

Hi,

The issue has been resolved.

Thanks,
 

Mobile Ads SDK Team

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[2025-03-05 14:21:33Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vGvkc:ref" (ADR-00284352)

[Mobile Ads SDK Forum Advisor]

Update: This issue has been reopened. It has been diagnosed as a creative-specific problem and there is ongoing investigation on how to fix it at scale since the problem involves 3rd party creatives.
 

Thanks,
 

Eric Leichtenschlag Mobile Ads SDK Team

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[2025-03-19 20:41:09Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vGvkc:ref" (ADR-00284352)

[Mobile Ads SDK Forum Advisor]

Hi,
I will check with the wider team and will reach out to you once we have an update on this. Meanwhile, your patience is highly appreciated.

Thanks,
 

Mobile Ads SDK Team

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[2025-03-20 08:50:06Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vGvkc:ref" (ADR-00284352)

[Mobile Ads SDK Forum Advisor]

Hi Dora,

Ads blank issue was resolved before. 

To help resolve the issue you've been experiencing with your account related to Confirmed Click, I have routed this issue to the AdMob Product Support Team with expertise in troubleshooting policy issues. You'll receive an email shortly with the teams involved.

Thanks,
 

Mobile Ads SDK Team

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[2025-04-07 11:36:14Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vGvkc:ref" (ADR-00284352)