App Store AppTrackingTransparency Framework Rejection

[Samurai Dinosaur]

Hello,

Our app keeps getting rejected from the App Store based on the following message:

Guideline 2.1 - Information Needed

We're looking forward to completing our review, but we need more information to continue. Your app uses the AppTrackingTransparency framework, but we are unable to locate the App Tracking Transparency permission request when reviewed on iOS 16.4.1.
Next Steps
Please explain where we can find the App Tracking Transparency permission request in your app. The request should appear before any data is collected that could be used to track the user.

When we have removed NSTracking in the  XCode plist, the app store still detects it from previous attempts and requires that we say there is tracking in order to submit. So it doesn't work when we have NSTracking in the plist, or when we don't, regardless of whichever privacy settings we've tried. So we keep getting the above rejection message.

Please help!

Thanks,

SD

[Mobile Ads SDK Forum Advisor]

Hello Samurai Dinosaur, 

Thank you for reaching out to us.

However, I'm afraid that your concern regarding "App Store AppTrackingTransparency Framework Rejection" is not within our scope. Please be informed that this support channel can only best assist you with regards to direct Google Mobile Ads SDK implementation and technical issues. We recommend to reach out instead to Apple's support team for further assistance on this.

Regards,

Mobile Ads SDK Team

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