Re: [google-admob-ads-sdk] Digest for google-admob-ads-sdk@googlegroups.com - 9 updates in 3 topics

[Nguyen Hong phong]

• Mobile Ads SDK Forum Advisor cần kiểm tra lại các câu hỏi sau cho Karan: ANRs chỉ xảy ra ở v24.3.0 hay đã kiểm tra các phiên bản trước chưa, ANRs chỉ xảy ra trên thiết bị Samsung Galaxy M21 hay thiết bị nào khác, việc bật/tắt chế độ nghiêm ngặt (strict mode) có tạo ra sự khác biệt không, vấn đề chỉ xảy ra với quảng cáo banner hay không.
• Min Zhang cần đợi ít nhất 24 giờ để AdMob thu thập dữ liệu và xác minh file app-ads.txt.
• Min Zhang có thể tìm thêm thông tin về vấn đề của mình tại Trung tâm Trợ giúp AdMob hoặc sử dụng Cộng đồng AdMob để được hỗ trợ thêm.

 

Vào 06:52, T.6, 13 Th6, 2025 <google-adm...@googlegroups.com> đã viết:

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• still facing anrs in 24.3.0 and ui freeze when initialize google ad mob sdk in android and also while calling loadad(). - 2 Updates
• unable to verify app-ads.txt for cooking clash (com.tychemobile.cookingclash) - 5 Updates
• custom search ads stopped working in jan 2025 after a few years - 2 Updates

still facing anrs in 24.3.0 and ui freeze when initialize google ad mob sdk in android and also while calling loadad().

Karan Thakkar <kar...@digimonksolutions.com>: Jun 12 12:14AM -0700 Can I get an update on this, are you guys able to repo the issue or the issue is from our side, can you give some insights please, we are waiting for this to be fixed we are getting a lot of ANRs from AD Mob, if you think that its SDK please let me know as well so we can insure and wait for the fix.   On Tuesday, 10 June 2025 at 18:37:02 UTC+5:30 Karan Thakkar wrote:

Mobile Ads SDK Forum Advisor <mobile...@forumsupport.google>: Jun 12 03:03PM Hello Karan,   Thanks for bumping the thread.   We are currently looking into the issue you encountered.   I have a few follow-up questions:   Did you encounter the ANRs only in v24.3.0? Have you tested with previous versions to see if that removes or alleviates the issue? Did you encounter the ANRs only on the Samsung Galaxy M21 device? Since our team wasn't able to reproduce the issue with a Google Pixel 6A and an Emulator Pixel 9 Pro, can you provide a list of devices that are impacted? Did turning on/off strict mode on your end make a difference? Did the issue happen only with banner ads?   Thank you!       Thanks,   Joshua Mobile Ads SDK Team     Feedback How was our support today?   [2025-06-12 15:03:56Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01reD12:ref" (ADR-00309884)

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unable to verify app-ads.txt for cooking clash (com.tychemobile.cookingclash)

Min Zhang <minz...@gmail.com>: Jun 12 10:34AM +0800 Hi,   Thank you for your reply.   We have followed all the procedures in the Help Center article and have double-checked everything carefully. However, AdMob is still unable to verify our app-ads.txt file.   Specifically:   The app "Cooking Clash" (com.tychemobile.cookingclash) is already published on Google Play.   The developer website on Google Play is correctly set to: https://cookclash.com   The app-ads.txt file is accessible at: https://cookclash.com/app-ads.txt. Please see the attached screenshot showing the file access and current status. [image: 101749695206_.pic.jpg] We confirmed that this URL returns HTTP 200 OK, even when using a Googlebot User-Agent.   The file content follows the official format and has already passed validation on other ad platforms.   In the AdMob console, the message we receive is: "We are unable to verify 'Cooking Clash' (Android). You’ve successfully updated your store information, but we can’t finish verifying your app." This suggests AdMob is able to find and read the app-ads.txt file, but still cannot complete verification.     Could you kindly escalate this issue for further review or help us resolve this mismatch? We would appreciate your assistance in completing the verification process.   Best regards, Zhang Min   On Wed, Jun 11, 2025 at 9:26 PM Mobile Ads SDK Forum Advisor <

Min Zhang <minz...@gmail.com>: Jun 11 07:37PM -0700 Hi,   Thank you for your reply.   We have followed all the procedures in the Help Center article and have double-checked everything carefully. However, AdMob is still unable to verify our app-ads.txt file.   Specifically:   The app "Cooking Clash" (com.tychemobile.cookingclash) is already published on Google Play.   The developer website on Google Play is correctly set to: https://cookclash.com   The app-ads.txt file is accessible at: https://cookclash.com/app-ads.txt. Please see the attached screenshot showing the file access and current status. [image: 101749695206_.pic.jpg] We confirmed that this URL returns HTTP 200 OK, even when using a Googlebot User-Agent.   The file content follows the official format and has already passed validation on other ad platforms.   In the AdMob console, the message we receive is: "We are unable to verify 'Cooking Clash' (Android). You’ve successfully updated your store information, but we can’t finish verifying your app." This suggests AdMob is able to find and read the app-ads.txt file, but still cannot complete verification.     Could you kindly escalate this issue for further review or help us resolve this mismatch? We would appreciate your assistance in completing the verification process.   在2025年6月11日星期三 UTC+8 21:27:25<Mobile Ads SDK Forum Advisor> 写道：

Mobile Ads SDK Forum Advisor <mobile...@forumsupport.google>: Jun 12 07:33AM Hi Zhang Min,   Thank you for getting back to us.   Kindly note that it can take up to 24 hours for AdMob to crawl and verify your app-ads.txt files. You need to wait at least 24 hours for the app-ads.txt status to update.   If you've recently added your developer website or updated your app listing in Google Play, allow up to 24 hours for AdMob to detect these changes.   Kindly refer to the help center article to Set up an app-ads.txt file for your app and Resolve issues with app-ads.txt.   The app is in "Requires review" state. This indicates that your app has not yet been subject to the review process. To have it reviewed, it is necessary to establish a link between your app and the supported app store. You can link a supported store to your app within the All Apps or App settings pages and subsequently submit it for review. For more information, you can visit Requires review.   If the issue still persists then the best way to get more information about your issue is the AdMob Help Center. You can also utilize the AdMob Communities for additional support.   Thanks,   Mobile Ads SDK Team     Feedback How was our support today?     [2025-06-12 07:33:56Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01revK1:ref" (ADR-00313768)

Min Zhang <minz...@gmail.com>: Jun 12 03:04AM -0700 Hi,   Thank you for your response.   I’d like to clarify that our Google Play store listing for “Cooking Clash” (package name: com.tychemobile.cookingclash) has already been updated several months ago with the correct developer website:   https://cookclash.com   The app-ads.txt file has been properly configured and is publicly accessible at:   https://cookclash.com/app-ads.txt   We have confirmed that the file:   Returns HTTP 200 OK   Contains valid entries in the correct format   Is crawlable using the Googlebot User-Agent   Has already been successfully verified by other ad networks   However, AdMob still shows the following message:   "We are unable to verify 'Cooking Clash' (Android). You’ve successfully updated your store information, but we can’t finish verifying your app."   This message has remained unchanged for a long time — well beyond the 24-hour detection window mentioned in the Help Center.   Because of this verification failure, we are unable to proceed to the “Requires review” stage in AdMob and cannot submit the app for review.   Please help investigate this issue, as everything appears to be configured correctly on our end, and the issue is preventing us from completing the app onboarding and monetization process.   Looking forward to your assistance in resolving this.   Best regards, Zhang Min   在2025年6月12日星期四 UTC+8 15:34:51<Mobile Ads SDK Forum Advisor> 写道：   Hi Zhang Min,   Thank you for getting back to us.   Kindly note that it can take up to 24 hours for AdMob to crawl and verify your app-ads.txt files. You need to wait at least 24 hours for the app-ads.txt status to update.   If you've recently added your developer website or updated your app listing in Google Play, allow up to 24 hours for AdMob to detect these changes.   Kindly refer to the help center article to Set up an app-ads.txt file for your app <https://support.google.com/admob/answer/9363762?hl=en&ref_topic=7384409&sjid=1564910315981971972-NC> and Resolve issues with app-ads.txt <https://support.google.com/admob/answer/9776740>.   The app is in "Requires review" state. This indicates that your app has not yet been subject to the review process. To have it reviewed, it is necessary to establish a link between your app and the supported app store. You can link a supported store to your app within the All Apps or App settings pages and subsequently submit it for review. For more information, you can visit Requires review <https://support.google.com/admob/answer/10564477#status:~:text=Understanding%20your%20app%E2%80%99s%20readiness%20status%C2%A0> .   If the issue still persists then the best way to get more information about your issue is the AdMob Help Center <https://support.google.com/admob/gethelp>. You can also utilize the AdMob Communities <https://support.google.com/admob/community%20instead> for additional support. Thanks, [image: Google Logo] Mobile Ads SDK Team Feedback How was our support today?   [image: rating1] <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=1&entry.295079254=500Ht00001revK1IAI> [image: rating2] <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=2&entry.295079254=500Ht00001revK1IAI> [image: rating3] <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=3&entry.295079254=500Ht00001revK1IAI> [image: rating4] <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=4&entry.295079254=500Ht00001revK1IAI> [image: rating5] <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=5&entry.295079254=500Ht00001revK1IAI>   [2025-06-12 07:33:56Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01revK1:ref" (ADR-00313768)

Mobile Ads SDK Forum Advisor <mobile...@forumsupport.google>: Jun 12 02:25PM Hi,   Please note that our support channel can only best assist you with regards to Google Mobile Ads SDK implementation and technical issues.   Based on your AdMob app ID, the best way to get more information about your issue is the AdMob Help Center. You can also utilize the AdMob Communities for additional support.   If you have any questions about usage of the Google Mobile Ads SDK, please feel free to reach out.   Thanks,   Mobile Ads SDK Team     Feedback How was our support today?     [2025-06-12 14:25:27Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01revK1:ref" (ADR-00313768)

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custom search ads stopped working in jan 2025 after a few years

Flex Yan <yan...@gmail.com>: Jun 11 02:33PM -0700 We understand that custom search ads are removed in V12. However, it looks like V11 is still supported at the moment. Why was the plug pulled for V11 as well? We didn't receive any notifications for this and lost a significant amount of revenue.   On Wed, Jun 11, 2025 at 1:28 PM Mobile Ads SDK Forum Advisor <

Mobile Ads SDK Forum Advisor <mobile...@forumsupport.google>: Jun 12 04:32AM Hi Flex,   Thank you for getting back to us.   Please note that the Adsense custom search ads no longer supports mobile applications, irrespective of your integration version. The method "GADDynamicHeightSearchRequest()" has been removed across all SDK versions without a replacement.   Should you have any inquiries regarding the Google Mobile Ads SDK implementation and technical issues, please do not hesitate to contact us.     Thanks,   Mobile Ads SDK Team     Feedback How was our support today?     [2025-06-12 04:32:27Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01ree4f:ref" (ADR-00312474)

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