Getting shorter length ads as Rewarded Ads

[Ablo]

We've been testing some of the ads we are getting with the Rewarded Ads implementation. Often we'll get shorter than 30s ads, which screws up our reward system. This only occurs on iOS. On Android we seem to get one 30s ad, or 2 15s ads. I was told the Rewarded Ads format should always return 30s ads (or amount to that with multiple ads).

Unit Format: Rewarded

Ad type: Video + Interactive

No frequency capping

eCPM floor: Google optimised 

[Mobile Ads SDK Forum Advisor]

Hi Ablo,

Thank you for reaching out to us.

With regard to rewarded ad units, the maximum length to grant a reward is 30 seconds. Kindly note that the SDK just requests an ad to the ad server (E.g: AdMob), and I'm afraid that it doesn't have any control on the ads behavior. That said, we would recommend raising this to our Product Support team instead. The product specialist there should be able to assist you further on this.

Regards,

Princess Pamela Mobile Ads SDK Team

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