Hi,
Thank you for reaching out to us.
Can you provide us your sample app project as well as the steps to replicate and expected behavior for us to further check this?
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Hi,
Thank you for providing the sample app project.
Can you confirm if this is happening to a specific device? Upon checking, I was able to hide the banner using Destroy. Can you try to check it again, and kindly provide us the screen recording and device where you encounter this behavior?
Hi,
Thank you for getting back to us.
I think we're encountering different behavior, because on my end, I was able to hide both when using Destroy. Can you provide us screen capturing of this behavior so that we can have a better look into it?
If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:
1. Navigate to https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002arM4OQAU&entry.80707362=00106814
2. Fill out all fields, and attach your file(s).
3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.
Regards,