Banner Ads Issue (Unable to Hide / Destroy)

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HN Game Development

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May 10, 2022, 3:58:10 AM5/10/22
to Google Mobile Ads SDK Developers
Hi Guys, I am using Admob mediation (Package Version 7.0) and I am facing an unwanted issue that I am unable to hide Banner ads,
I don't know if its the code error or implementation error.
initialising ads after admob initialisation and then banner not hiding nor destroy even on button as well.

Using unity version 2019.4.36f1

If anyone can help, it would be great help as I am stuck into this 

HN Game Development

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May 10, 2022, 4:01:03 AM5/10/22
to Google Mobile Ads SDK Developers

My implementation script
GoogleMobileMediation.cs

Mobile Ads SDK Forum Advisor

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May 10, 2022, 11:18:21 AM5/10/22
to hnazi...@gmail.com, google-adm...@googlegroups.com

Hi,

Thank you for reaching out to us.

Can you provide us your sample app project as well as the steps to replicate and expected behavior for us to further check this?

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

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Regards,

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Princess Pamela
Mobile Ads SDK Team
 


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HN Game Development

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May 11, 2022, 4:12:13 AM5/11/22
to Google Mobile Ads SDK Developers
Hello thank you for reaching out, I've shared the project using that link, I am sure you've find out the project.

Mobile Ads SDK Forum Advisor

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May 12, 2022, 4:13:14 AM5/12/22
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Hi,

Thank you for providing the sample app project.

Can you confirm if this is happening to a specific device? Upon checking, I was able to hide the banner using Destroy. Can you try to check it again, and kindly provide us the screen recording and device where you encounter this behavior?

HN Game Development

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May 12, 2022, 12:14:31 PM5/12/22
to Google Mobile Ads SDK Developers
Hi, I am showing 2 banners 1 is a simple banner and the other is a Medium banner using both different BannerView.
the issue is, I am able to hide Simple Banner but unable to hide Medium Banner.

Mobile Ads SDK Forum Advisor

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May 13, 2022, 10:02:29 AM5/13/22
to hnazi...@gmail.com, google-adm...@googlegroups.com

Hi,

Thank you for getting back to us.

I think we're encountering different behavior, because on my end, I was able to hide both when using Destroy. Can you provide us screen capturing of this behavior so that we can have a better look into it?



If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002arM4OQAU&entry.80707362=00106814
2. Fill out all fields, and attach your file(s).
3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

Regards,

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