Do you provide a way for users to request that their data is deleted?

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Game Games

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Jan 17, 2025, 8:08:54 AM1/17/25
to Google Mobile Ads SDK Developers
1)Please tell me here I found an answer (link to the answer) from the admob sdk development team.
It says that (To answer your data deletion question: while there is no end-to-end way to delete all of a user's data, Google does provide you with the tools to delete all Google-controlled data. In other words, Google provides the tools to deal with the data it has, but to deal with data from other networks (i.e. end-to-end) you would need to deal with each network individually.).

Here is my question.
 In this text it says (from other networks), does this mean enabled mediation from Admob? If so, then I need to work with other connected networks separately, did I understand correctly?

2)I do not use Admob mediation or any other mediation in my application. But in the GDPR settings in the Admob account there are custom advertising partners, which you can see in the screenshots I attached. If a user deletes their data that Admob controls as stated in the Admob support response, will that data also be deleted from those Admob partners? Or do those Admob advertising partners not receive the user's data?

I ask Admob SDK support to answer my 2 questions.
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Mobile Ads SDK Forum Advisor

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Jan 17, 2025, 2:43:50 PM1/17/25
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Hi,

Please be informed that our support channel can only best assist you with regards to Mobile Ads SDK implementation and technical issues. As your concern more about product related, we would recommend raising this to our Product Support team instead as they are the product specialist that should be able to assist you further on this.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02vGwVn:ref" (ADR-00284877)

Thanks,
 
Google Logo Mobile Ads SDK Team

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Game Games

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Jan 20, 2025, 10:58:27 AM1/20/25
to Google Mobile Ads SDK Developers
Thank you for your reply.
Please tell me why this is not considered a technical question? I want to understand the answer from Admob SDK support. I don't understand what you meant by the words (from other networks). Do you mean mediation or affiliate networks in the GDPR settings in the Admob account from the screenshots I attached to my question?

I wrote to Admob product support and they gave me this answer.
"Unfortunately your inquiry is currently out of our support scope."
пятница, 17 января 2025 г. в 21:43:50 UTC+2, Mobile Ads SDK Forum Advisor:

Mobile Ads SDK Forum Advisor

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Jan 20, 2025, 4:09:51 PM1/20/25
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Hi,

I will check with our team regarding your query and one of my team members will reach out to you once we have an update on this.

Game Games

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Jan 22, 2025, 9:35:50 AM1/22/25
to Google Mobile Ads SDK Developers
Please tell me, do you have any information on my question?
понедельник, 20 января 2025 г. в 23:09:51 UTC+2, Mobile Ads SDK Forum Advisor:

Game Games

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Jan 22, 2025, 10:21:07 AM1/22/25
to Google Mobile Ads SDK Developers

Let me write again what I need to know from you.
In the Google Play console there is a form for data security, which has an item (Do users have the ability to request the deletion of their data?)

Here are my questions
1) Do I need to answer YES?

1.1) If the answer is YES, then what link to delete the data should I specify in this item?

2) Is the data deleted not only in Admob but also in partner networks that are included in the Admob account by default in the GDPR settings?

For clarification.
I want to add that my application does not collect user data and does not have an account registration, but it has an Admob SDK that collects user data.
понедельник, 20 января 2025 г. в 23:09:51 UTC+2, Mobile Ads SDK Forum Advisor:
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