No Ad to show Ios on Test ad id

[Tuấn Trương Quốc]

Hello everyone

I try update admob unity to v5.4.0 and build run on Ios.

I try set by ad test then on unity editor show ad but when run on iphone I receved error:

No ad to show

I try enable app tracking transparency but still error No ad to show on ad test id

Thank you anyone fix this issue

[Mobile Ads SDK Forum Advisor Prod]

Hi Tuan,

Thank you for bringing this question to our attention. To start with there is no need for the ATT to be used in a simple case. That is not what would block it. At least not for a simple test. We would start by asking if when you run any test at all have you been able to get ads on like a simulator? Or only run on the hard device. We would then ask if there are any other error codes or issues that you are seeing when running this? Is it also possible to share a simple sample of your app with implementation included.

Initial thought would be to make certain also that you have all the Ids correct and in the proper locations. And Unity setup to deliver it to iOS.

Regards,

William Pescherine Mobile Ads SDK Team

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[Tuấn Trương Quốc]

Thank for replay.

I run on hard device iphone, and only have error is :No Ad to show

Thank

[Mobile Ads SDK Forum Advisor Prod]

Hi Tuan,

Thank you for reaching out to us.

Could you please provide the following details via Reply privately to author option or send it directly to mobileads...@gmail.com?

• App ID
• Ad unit ID/s affected

Regards,

Princess Pamela Pineda Mobile Ads SDK Team

 

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[Tuấn Trương Quốc]

I running on test ad id on web: appid ca-app-pub-3940256099942544~1458002511

Banner
ca-app-pub-3940256099942544/2934735716
Interstitial
ca-app-pub-3940256099942544/4411468910
Rewarded
ca-app-pub-3940256099942544/1712485313

[Mobile Ads SDK Forum Advisor Prod]

Hi Tuan,

Thank you for reaching out to us.

May I confirm that you are testing our test ID of each Ad Unit in your application with your app ID? Could you please provide us your App ID via Reply privately to author option or send it directly to mobileads...@gmail.com?

[Mobile Ads SDK Forum Advisor Prod]

Hi Tuan,

Thank you for the additional information. From what we can see on our testing. The test ids are working on our end. As for your Id we will also need the ad unit id. But you will also need to make sure that when running test that you are in test mode. We would honestly suggest just using the Test Ids until you are ready to push to the live stores.

From what we are seeing, it does not look like you have tested against our Test Ids yet which we would suggest to do first. Then setup your device as a test device and use your real ids, and make sure you use your ad unit id.

Also if you can share with us a sample app with your implementation we can look at that too.

Regards,

William Pescherine Mobile Ads SDK Team

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[Tuấn Trương Quốc]

Hello 

This is log when run on device:

2021-04-01 22:00:40.025537+0700 tienlen[21221:1676283]  - <Google>[I-ACS025031] AdMob App ID changed. Original, new: (nil), ca-app-pub-5710236898803874~6438036838

2021-04-01 22:00:40.025957+0700 tienlen[21221:1676283]  - <Google>[I-ACS023007] Analytics v.70900000 started

2021-04-01 22:00:40.026250+0700 tienlen[21221:1676283]  - <Google>[I-ACS023008] To enable debug logging set the following application argument: -APMAnalyticsDebugEnabled (see http://goo.gl/RfcP7r)

2021-04-01 22:00:40.027544+0700 tienlen[21221:1676256]  - <Google>[I-ACS023171] Resetting App Measurement data

2021-04-01 22:00:40.535881+0700 tienlen[21221:1676283]  - <Google>[I-ACS023014] Failed to delete old database file. Error: Error Domain=NSCocoaErrorDomain Code=4 "Không thể xóa “google-app-measurement.sql”." UserInfo={NSUserStringVariant=(

), NSFilePath=/var/mobile/Containers/Data/Application/6895740A-39DB-4CC9-AEA6-F4E9752A4863/Library/Application Support/Google/Measurement/google-app-measurement.sql, NSUnderlyingError=0x280391b90 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}

2021-04-01 22:00:42.651534+0700 tienlen[21221:1676283]  - <Google>[I-ACS800023] No pending snapshot to activate. SDK name: app_measurement

init admob status:GoogleMobileAds.Api.InitializationStatus

2021-04-01 22:00:42.865793+0700 tienlen[21221:1676051] <Google> To get test ads on this device, set: GADMobileAds.sharedInstance.requestConfiguration.testDeviceIdentifiers = @[ @"09658457f98e3edb1421c619fe27da68" ];

2021-04-01 22:00:44.335909+0700 tienlen[21221:1676253]  - <Google>[I-ACS023012] Analytics collection enabled

2021-04-01 22:00:52.061279+0700 tienlen[21221:1676433]  - <Google>[I-ACS012056] Transaction failed. Transaction failed

I sure used ads id test but no ad to show

thank you

[Smooth]

On my live app ads have been showing for the last couple days but the recently stopped today and im not sure why my app link is https://apps.apple.com/us/app/thought-control/id1536221875 . Any help would be great thanks.

[Mobile Ads SDK Forum Advisor Prod]

Hi Smooth,

Thank you for bringing your concern to our attention. I would start by suggesting to reach out to our Product Support Team, as this would seem to be an issue with either back end serving you ads or your account. We do not have access to either of these items. The fact that had received ads before and then they stopped? Indicates that your setup is fine but something else happened that stopped it.

[Mobile Ads SDK Forum Advisor Prod]

Hi tuan,

Thank you for sending over the additional information. Looking at this is it possible for you to also send us a simple sample app with your implementation and any dependencies that you might have included in it.

When you run it in Unity it runs fine? Or do you also get this error? And what phone and location are you running the tests in?

[Smooth]

When I use a sample test ad unit id for banners they appear when Im testing but when I use a real one nothing pops up and im not sure why.

[Mobile Ads SDK Forum Advisor Prod]

Hi Smooth, 

Thank you for bringing this to us.

Were you able to replicate this issue in our sample apps? if yes, can you share the steps on how to replicate it for us to investigate this further in our end.  

Also, could you please provide the details below (via Reply to author or a direct, private reply to mobileads...@gmail.com) so that I can further investigate this issue.

• App ID
• Ad unit ID/s affected

• Error code  encountered (if any)

Regards,

Princess Pamela Pineda Mobile Ads SDK Team

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[Smooth]

Hello Princess Pamela Pineda I emailed the following to the email you gave me but no one responded.

[Mobile Ads SDK Forum Advisor Prod]

Hi Smooth,

Thank you for giving us your information.

Upon checking, I can confirm that I didn't get any ads in request. With this, kindly ensure that the following conditions are fulfilled in order to maximize the chances of receiving ads from the AdMob SDK:

• Fully complete the setup of your AdMob account, particularly the billing and PIN verification sections.
• Link your app to your AdMob account; you may have to wait for a week or two after publishing an app in order to do this.
• Resolve any policy violations in your AdMob account.

You may also refer to common reason for ads not showing for additional scenarios, as well as the fixes for those. Also, you may also reach out to the AdMob Help Center for further assistance on such ad-serving concerns.

[Tuấn Trương Quốc]

Hello William 

I create sample code project to test ad with version admob and that is not show ads

Project sample in this link: https://drive.google.com/file/d/184MY2NnyyaqKCSm98EGdHvSaF-zUTdjn/view?usp=sharing

This is setting device build:

Macos Big sur 11.0.1

Xcode ver:12.4

Unity ver:2020.1.11f1

Run on real device Iphone 6s Plus ios ver:14.4

Thank you very much

[Mobile Ads SDK Forum Advisor Prod]

Hi Tuấn,

I work with William and will assist you. Thank you for giving us your project. I attempted to open it in Unity version 2020.1.11f1 and received the errors shown below. Do you get test ads when building our hello world sample app in this Unity version? 

For better privacy, I deleted your post and am reposting without your ad unit information shown.
Yes i sure used test ad id. 
And this is my appid real:ca-app-pub-
Thank you

Regards,

Aryeh Baker Mobile Ads SDK Team

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[Tuấn Trương Quốc]

Hi Aryeh Baker 

I don't know that error that maybe for transform unity open project. I resend to you full folder unity project to not reimport unity.

  https://drive.google.com/file/d/1nL3cbFLjC0Xf6yTtXCFfIiAiI4CrHWVS/view?usp=sharing

Thank you

[Mobile Ads SDK Forum Advisor Prod]

Hi Tuấn,

Thank you for sending a compilable out of the box app. I saw that requesting Interstitials with the button didn't work and pressing on the button caused an error of referencing a null object. To prove you can get Interstitials with a few changes in your code there's an attached modified AdModManager that gets an interstitial and shows it every time you close it.

There seems to be an issue with your button setup and Rewarded Ad is called before initialization too. According to our documentation, initialization should happen in the Start() function. I forced Start() to be called before requesting Interstitial. Feel free to get back for more clarification.

[Tuấn Trương Quốc]

Hi Baker

I try and that still no ad to show, that word fine on unity editor but when build on ios real device then no ad to show. 

Info build:

This is setting device build:

Macos Big sur 11.0.1

Xcode ver:12.4

Unity ver:2020.1.11f1

Run on real device Iphone 6s Plus ios ver:14.4

thank you

[Mobile Ads SDK Forum Advisor Prod]

Hi Tuấn,

Are you able to receive test ads with our bare bones sample 'hello world' app with your configuration? Or, can you follow our guide with minimum modification and no ads come with your configuration? If so, could you send us a Charles log with SSL proxying and the output log of no ads showing? You may send this via our testing alias mobileads...@gmail.com with a post on this thread once you have done so.

[Tuấn Trương Quốc]

Hi Baker

I try with  sample 'hello world' app with my  configuration. And that still no ad to show look like my code 

Info build:

This is setting device build:

Macos Big sur 11.0.1

Xcode ver:12.4

Unity ver:2020.1.11f1

Run on real device Iphone 6s Plus ios ver:14.4

This is my code with sample hello world

https://drive.google.com/file/d/1VWIKtp273yEyMFi6A-cxEIQPrqTBf5Vd/view?usp=sharing

thank you

[Mobile Ads SDK Forum Advisor Prod]

Hi Tuấn, 

Thank you for the project, I got the Ad Failed to load in a Macbook OS 11.2.3 Xcode 12.4 and Iphone 8Plus iOS 14.2. I also created my own hello world sample and had the same results. Let me bring this up with my team and we will get back to you as soon as possible.

[Tuấn Trương Quốc]

Hi Baker

I know you have a lot of work to handle. Can you update the progress of this error handling.

Thank you so much

[Mobile Ads SDK Forum Advisor Prod]

Hi Tuấn,

Thank you for your patience. I work with Aryeh and will be assisting you on this. I've connected with the team on this case, and at this time, I'm afraid that this is still under investigation. I've followed up again with the team to see if there is something they can provide and will let you know when I hear back.

Regards,

Princess Pamela Pineda Mobile Ads SDK Team

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[Mobile Ads SDK Forum Advisor]

Hi Tuan,

 

The sample provided is not using the latest version of the plugin. Please update to Google Mobile Ads for Unity version 7.0.0. If you still have issues, please reach out again.

 

Thanks,

Nick

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