Why is ad_click event count less than user?

[Anson Yin]

Hi 

       When we checked the ad_click event from our andoid apps with Firebase analytics, we found the event count was less than user's. It seems strange. We know "ad_click" is sent by Google Admob sdk.  And as document said below,  in my understanding event count should be more than users as one user could trigger multiple events. 

• Event count: number of times the event was triggered
• Users: number of users who triggered the event

       My question is what could cause this? Or something wrong with my understanding?

Thanks

[Mobile Ads SDK Forum Advisor]

Hi Anson,

Thank you for reaching out to us. However, I'm afraid that our team can only provide technical assistance specific to the code implementation of the Mobile Ads SDK. Since your concern is more on account performance, it would be best to raise this to the Product Support Team instead.

Regards,

Teejay Wennie Mobile Ads SDK Team

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[Anson Yin]

Hi team

   Thanks for your feedback.  I will raise this to the Product Support Team.

Regards