No ad to show on my ios app

[Irié Mohamed]

I've configured all the elements (ads.txt file, adding mediation block, configuring payment information in google ads)
However the ads only display on Android for certain resident users in certain countries.
On my IOS app, nothing is displayed.
This has been going on for 2 or 3 weeks, I don't know what to do.

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

Please use the following help center article to understand Common reasons for ads not showing and use the Can't See Ads Troubleshooter to debug the issue.

Could you kindly provide the below information via reply to author option for further investigation:

• app ID
• ad unit ID
• Mobile Ads SDK version

Could you try once by enabling the Ad Inspector? And then share the export request and response file generated from the Ad Inspector to us for further investigation.

Note:You can export the ad response only after you add your test device in the AdMob UI.

For detailed info refer to this AdInspector document.

Thanks,
 

Mobile Ads SDK Team

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[2025-03-21 06:56:08Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vHBk9:ref" (ADR-00295856)