iOS 11.4, Interstitial ad auto play audio!

[huang mipi]

It's very bad user experience, when run my game, show the errors blow:

2018-10-16 18:01:19.129453+0800 newland-lua-mobile[7151:4067676] WF: _WebFilterIsActive returning: NO

2018-10-16 18:01:21.421181+0800 newland-lua-mobile[7151:4067549] [] <<<< AVOutputDeviceDiscoverySession (FigRouteDiscoverer) >>>> -[AVFigRouteDiscovererOutputDeviceDiscoverySessionImpl outputDeviceDiscoverySessionDidChangeDiscoveryMode:]: Setting device discovery mode to DiscoveryMode_None (client: newland-lua-mobile)

2018-10-16 18:01:22.013985+0800 newland-lua-mobile[7151:4067676] Metal GPU Frame Capture Enabled

2018-10-16 18:01:22.022856+0800 newland-lua-mobile[7151:4067676] Metal API Validation Enabled

2018-10-16 18:01:22.129342+0800 newland-lua-mobile[7151:4067676] CoreAnimation: [EAGLContext renderbufferStorage:fromDrawable:] was called from a non-main thread in an implicit transaction! Note that this may be unsafe without an explicit CATransaction or a call to [CATransaction flush].

2018-10-16 18:01:22.140729+0800 newland-lua-mobile[7151:4067676] CoreAnimation: [EAGLContext renderbufferStorage:fromDrawable:] was called from a non-main thread in an implicit transaction! Note that this may be unsafe without an explicit CATransaction or a call to [CATransaction flush].

when this error be showed, the audio will be auto play in background.

Admob iOS version 7.34

[huang mipi]

I know this bug how to happen.

If i load a interstitial ad from iOS game(id1153461915), then this bug will be happen!!!

Because i use preload this ad, but if this ad is loaded, it will exec some Animations before [presentFromRootViewController] method, and then the bug will be triggered! The audio always play!

Crash info: CoreAnimation: [EAGLContext renderbufferStorage:fromDrawable:] was called from a non-main thread in an implicit transaction! Note that this may be unsafe without an explicit CATransaction or a call to [CATransaction flush].

Please fix this bug as fast! Thank you!

[huang mipi]

This is a very serious bug, May be other rich interstitial ads have this bug. This is very effect the user experience. Hope fix it as fast

在 2018年10月16日星期二 UTC+8下午6:09:33，huang mipi写道：

[mobileadssdk-a...@google.com]

Hi there,

Thanks for reaching out to us. The app volume for the Mobile Ads SDK is set to a default value as 1, which is the current device volume. If you're looking to completely mute the application, you need to set the GADMobileAds.sharedInstance().applicationMuted = true. You could also set the volume using the applicationVolume property, where the value ranges from 0 to 1. Please refer to this guide for more information. Let me know if you have any other questions. Also, note that the SDK will only honor these settings if the creative allows it.

Regards,

Deepika Uragayala

Mobile Ads SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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[huang mipi]

The problem is when the bug happen, the ad is not show, but the audio alway play!

because when the ad be loaded(before exec [presentFromRootViewController] method), it will exec some animation actions, then crash! it lead to the ad is not showed, but the aduio alway play.

The crash message: CoreAnimation: [EAGLContext renderbufferStorage:fromDrawable:] was called from a non-main thread in an implicit transaction! Note that this may be unsafe without an explicit CATransaction or a call to [CATransaction flush].

在 2018年10月17日星期三 UTC+8上午3:24:54，mobileadssdk-a...@google.com写道：

[mobileadssdk-a...@google.com]

Hi there,

Are you able to reproduce the issue with our sample apps? If yes, can you please share the Charles logs (here are setup instructions) , device logs and complete crash logs with us to investigate this further? You can use "Reply Privately to Author" option to share the details privately.

Regards,
Deepika Uragayala
Mobile Ads SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsubscrib...@googlegroups.com.

To post to this group, send email to google-admob-ads-sdk@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/google-admob-ads-sdk/e9c6e45b-d92b-49c2-9977-e2e60bdc544e%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

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[huang mipi]

I have already disable this game's ad(1153461915), That game have buy the third party ad through admob union to show, and that ad is html5 ad.

I very make sure the html5 ad has this serious problem( when be loaded, it exec some animations immediately, but it isn't on main thread, so it will be crash -> no show, but the audio alway play!!! <- very bad user experience)

I have tell you the crash info:

--------------------------------------------------------

2018-10-16 18:01:19.129453+0800 newland-lua-mobile[7151:4067676] WF: _WebFilterIsActive returning: NO

2018-10-16 18:01:21.421181+0800 newland-lua-mobile[7151:4067549] [] <<<< AVOutputDeviceDiscoverySession (FigRouteDiscoverer) >>>> -[AVFigRouteDiscovererOutputDeviceDiscoverySessionImpl outputDeviceDiscoverySessionDidChangeDiscoveryMode:]: Setting device discovery mode to DiscoveryMode_None (client: newland-lua-mobile)

2018-10-16 18:01:22.013985+0800 newland-lua-mobile[7151:4067676] Metal GPU Frame Capture Enabled

2018-10-16 18:01:22.022856+0800 newland-lua-mobile[7151:4067676] Metal API Validation Enabled

2018-10-16 18:01:22.129342+0800 newland-lua-mobile[7151:4067676] CoreAnimation: [EAGLContext renderbufferStorage:fromDrawable:] was called from a non-main thread in an implicit transaction! Note that this may be unsafe without an explicit CATransaction or a call to [CATransaction flush].

2018-10-16 18:01:22.140729+0800 newland-lua-mobile[7151:4067676] CoreAnimation: [EAGLContext renderbufferStorage:fromDrawable:] was called from a non-main thread in an implicit transaction! Note that this may be unsafe without an explicit CATransaction or a call to [CATransaction flush].

--------------------------------------------------------

Trust me , it's a very serious problem!!

And i suggest provide a option, let us the choose to dislabe html5 ad for interstitial ad

在 2018年10月18日星期四 UTC+8上午3:24:59，mobileadssdk-a...@google.com写道：

[mobileadssdk-a...@google.com]

Hi there,

Thanks for getting back to us. For us to investigate the issue, can you please share the Charles logs (here are setup instructions) , device logs and complete crash logs with us if you able to reproduce the issue with our sample apps? You can use "Reply Privately to Author" option to share the details privately. And, if it is indeed only reproducible for that particular Ad creative, then you can block specific ads from appearing in your app using the Ad Review Center.

Regards,

Deepika Uragayala

Mobile Ads SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

To view this discussion on the web visit https://groups.google.com/d/msgid/google-admob-ads-sdk/1792edf5-d2cf-468a-9fb2-39fffce141f2%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

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[Xiaojuan Liang]

Hello there,

I have encountered the same problem. Is this your problem and solution?

在 2018年10月16日星期二 UTC+7下午5:09:33，huang mipi写道：

[sajiku sajiku ajinomoto]

Saya masih bingung

[Mobile Ads SDK Forum Advisor Prod]

Hello there,

Is this issue happening with any specific creative? Can you try with other creatives and see if you are able to reproduce the issue? If yes, can you please share the Charles logs  (here are setup instructions) , device logs and complete crash logs with us if you able to reproduce the issue with our sample apps ? You can use "Reply Privately to Author" option to share the details privately. 

Regards,
Deepika Uragayala
Mobile Ads SDK Team

ref:_00D1U1174p._5001UHEBKE:ref

[Xiaojuan Liang]

Our project faced the same issue.This has been very rare but in the last week we have gotten a bunch of reports from UK users and you can see it in our reviews (Solebon Solitaire Free Version), it has been very damaging both in terms of reviews and financially.

在 2019年8月22日星期四 UTC+7上午2:49:06，mobileadssdkforumadvisor写道：