Rewarded Video Ads Failed To Load With Error Code 3

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Nabeel Afzal

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Apr 10, 2018, 5:56:37 AM4/10/18
to Google Mobile Ads SDK Developers
I am trying since last two days, on different devices to make sure rewarded video ads appears properly, but every time i face and error code 3. i read documentation and it states that i have to wait as i newly created my app. how long should i keep waiting? I made 30+ requests and waiting since last two days for rewarded ads to be appeared.

mobileadssdk-a...@google.com

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Apr 10, 2018, 12:27:29 PM4/10/18
to Nabeel Afzal, Google Mobile Ads SDK Developers
Hi Nabeel, 

Thanks for reaching out to us. Are you able to reproduce the issue with our Sample apps? Please share your Ad unit Id using (Reply privately to author) with us to debug on our end as well. Also, note that the Error Code: 3 or No fill error means that your Ad request was successful but there are just no available ads at the moment on your end. One way to possibly help lessen the occurrences of No fills is to mediate to supported 3rd party Ad Networks.

Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 04/10/18 05:56:37 reviewl...@gmail.com wrote:
I am trying since last two days, on different devices to make sure rewarded video ads appears properly, but every time i face and error code 3. i read documentation and it states that i have to wait as i newly created my app. how long should i keep waiting? I made 30+ requests and waiting since last two days for rewarded ads to be appeared.

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mobileadssdk-a...@google.com

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Apr 11, 2018, 3:19:37 PM4/11/18
to Nabeel Afzal, Google Mobile Ads SDK Developers
Hi there,

Thanks for sharing your Ad unit Id privately. I was able to load rewarded video ads with your Ad unit Id using our Sample apps without any issues. Are you getting Error code 3 or Error code 0 intermittently? When I was testing, I have seen error code:0 for a couple of times and later I was able to load ads without any issues. It might be an Ad serving issue and we would suggest that you contact AdMob Product Support Team if you are completely not able to load ads with your Ad unit Id. 

Regards,
Deepika Uragayala
Mobile Ads SDK Team
~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 04/10/18 12:27:09 mobileadssdk-a...@google.com wrote:
Hi Nabeel, 

Thanks for reaching out to us. Are you able to reproduce the issue with our Sample apps? Please share your Ad unit Id using (Reply privately to author) with us to debug on our end as well. Also, note that the Error Code: 3 or No fill error means that your Ad request was successful but there are just no available ads at the moment on your end. One way to possibly help lessen the occurrences of No fills is to mediate to supported 3rd party Ad Networks.

Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 04/10/18 05:56:37 reviewl...@gmail.com wrote:
I am trying since last two days, on different devices to make sure rewarded video ads appears properly, but every time i face and error code 3. i read documentation and it states that i have to wait as i newly created my app. how long should i keep waiting? I made 30+ requests and waiting since last two days for rewarded ads to be appeared.

--

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You received this message because you are subscribed to the Google Groups "Google Mobile Ads SDK Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsubscrib...@googlegroups.com.

mobileadssdk-a...@google.com

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Apr 12, 2018, 3:09:29 PM4/12/18
to Nabeel Afzal, Google Mobile Ads SDK Developers
Hi Nabeel,

It sounds like an Ad serving issue and we would suggest that you contact AdMob Product Support Team if you are not able to load ads with your Ad unit Id on your end

Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 04/11/18 15:19:23 mobileadssdk-a...@google.com wrote:
Hi there,

Thanks for sharing your Ad unit Id privately. I was able to load rewarded video ads with your Ad unit Id using our Sample apps without any issues. Are you getting Error code 3 or Error code 0 intermittently? When I was testing, I have seen error code:0 for a couple of times and later I was able to load ads without any issues. It might be an Ad serving issue and we would suggest that you contact AdMob Product Support Team if you are completely not able to load ads with your Ad unit Id. 

Regards,
Deepika Uragayala
Mobile Ads SDK Team
~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Nabeel Afzal

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Apr 15, 2018, 1:15:05 PM4/15/18
to Google Mobile Ads SDK Developers
Hi there, i followed the link given above, but i found no help there, can you tell me how to remove this issue? Ad Failed to Laod with error code 3

mobileadssdk-a...@google.com

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Apr 16, 2018, 3:46:44 PM4/16/18
to Nabeel Afzal, Google Mobile Ads SDK Developers
Hi Nabeel,

Thanks for getting back to us. Our team deals with Mobile Ads SDK technical queries only. As this is an Ad serving issue, you can post your issue in the Product Forum and they will get back to you at their earliest convenience.

Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 04/15/18 13:15:05 reviewl...@gmail.com wrote:
Hi there, i followed the link given above, but i found no help there, can you tell me how to remove this issue? Ad Failed to Laod with error code 3

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You received this message because you are subscribed to the Google Groups "Google Mobile Ads SDK Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsub...@googlegroups.com.

To post to this group, send email to google-admob-ads-sdk@googlegroups.com.

Tabbasam Malik

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Dec 10, 2018, 1:54:31 AM12/10/18
to Google Mobile Ads SDK Developers
I am facing the same issue .I am from Pakistan.
My Banner ads are showing on testDevice while vedio ads are not showing neither on testDevice nor live.
i am facing this problem since 2 days.
Can anyone help me ?
Thanks.

mobileadssdk-a...@google.com

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Dec 10, 2018, 3:07:16 PM12/10/18
to Tabbasam Malik, Google Mobile Ads SDK Developers
Hi Malik,

Can you please share your affected Ad unit Ids  and complete device logs using "Reply Privately to Author" option for us to test it on our end?

Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsub...@googlegroups.com.
To post to this group, send email to google-admob-ads-sdk@googlegroups.com.

fran tardencilla

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Jan 3, 2019, 8:51:15 AM1/3/19
to Google Mobile Ads SDK Developers
I had the same issue, it was caused because I was trying to load real adds while still on development. So I fixed it by using this .addTestDevice("device Id provided by admob on the logs") just before building my request.

African Fairy Tales

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Mar 22, 2022, 6:57:34 AM3/22/22
to Google Mobile Ads SDK Developers
Hello I am facing the same issue. Any one help me to resolve this issue?
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