Mediation with AppLovin Banner response with NO_FILL

[Ken Cheng]

Hi ,

I follow the configuration on https://developers.google.com/admob/android/mediation/applovin

to Integrate AppLovin with Mediation.  

I map Interstitial with Non-rewarded Full Screen Ad Type Zone and banner with Ad Type banner zone for waterFall config in Admob mediation.

I have see the test ads shown correctly before, but recently I find that I can't never get the banner from AppLovin again.

When I use the project https://github.com/googleads/googleads-mobile-android- mediation with my app Id and ad unit id. I get the following error message from AdListener.onAdFailedToLoad, I get the following message from LoadAdError.getResponseInfo() :

"Ad Error": {

   "Code": 3,
   "Message": "No fill.",
   "Domain": "com.google.android.gms.ads",
   "Cause": {
       "Code": 204,
       "Message": "AppLovin SDK returned a load failure callback with reason: NO_FILL",
       "Domain": "com.applovin.sdk",
        "Cause": "null"
       }
    }

I checked the SDK key, report key and Zone Id in the mediation set in admob, they are setup properly.

Anything should I further check ? Or any procedure that I can verify the status about the AppLovin account as mediation partner in admob ?

Thanks for help first.

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK support team. 

Upon reviewing your concern, I understand that you are not getting ads in your application. 

Kindly provide the below information for further investigation:

• app ID 
• ad unit ID
• Sample project reproducing the issue

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This message is in relation to case "ref:_00D1U1174p._5004Q2pPPyR:ref"

Thanks,
 

Mobile Ads SDK Team

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for getting back to us.

I ran your sample application with app ID and ad unit ID provided by you and found that the Banner Ads were loading fine. If the issue still persists, please refer to the Google sample application and check if you are missing out anything.

Please reach out to us, if you need any further assistance.

[Ken Cheng]

Hi,

Thanks for your reply.

I have used Ad inspector to Request test ad from AppLovin through by setting the AppLovin (Waterfall) in Single ad source test, is it the proper way to test a mediation ?

I still can't successfully display a single banner from AppLovin, either in the program or using ad inspector, I have retry more than 50 times already.  

Could you help to check does my I configuration correct on AdMob AppLovin integration, or it is normal that cannot load the Ads from AppLovin banner during testing ?

I have checked that the "Can't retrieve data" at the Mediation > Waterfall sources > AppLovin > Mapping status.  Is it still able to load the test ad ?

At AdMob website,  

https://developers.google.com/admob/android/mediation/applovin#step_5_test_your_implementation

I can't find the corresponding Toggle Button mention in screen capture at AppLovin website after I login to AppLovin.

And then I add my device IDFA to their MAX Test Devices instead, is it correct?

Looking forward for you answer,

Thanks & Regards,

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for getting back to us.

Yes, you can load the test ads even with “Can't retrieve data” warning. Please refer to the help center article Manage waterfall ad source credentials & optimization to resolve the "Can't retrieve data" warning.

Regarding your issue related to APPLovin test ads Toggle Button, please contact the APPLovin support team.

Please note that we can only assist with technical queries/concerns related to the Mobile Ads SDK.

This message is in relation to case "ref:!00D1U01174p.!5004Q02pPPyR:ref"

Thanks,
 

Mobile Ads SDK Team

[Ken Test Cheng]

Hi, 

Thank you for your response.

I have contacted the AppLovin support team and verified that I have set the Test Device in the right place in the AppLovin console.

Beside the banner Ad, I have successfully get the Admob interstitial to AppLovin "Non-rewarded Fullscreen" Zone with the same account, 

But when I use adMob account to get the banner ad from AppLovin network (Waterfall), it will give me the error message of "The ad request was successful, but no ad was returned due to lack of ad inventory", with code "error-code-no-fill", type: "onAdFailedToLoad".  During testing, I have set the AppLovin as the Single ad source. 

Any banner size in adMob required to be used in Admob in order to get the banner ad from AppLovin ? I tried same ad unit id with BannerAdSize.ANCHORED_ADAPTIVE_BANNER, BannerAdSize.MEDIUM_RECTANGLE, BannerAdSize.INLINE_ADAPTIVE_BANNER.  No banner size can get the banner from AppLovin.

Looking forward for your answer.

Regards,

Ken Cheng

[Mobile Ads SDK Forum Advisor]

Hi, 

Thank you for getting back to us.

Kindly check the below steps:

• Make sure that you are using the latest versions of the AppLovin SDK and the Google Mobile Ads SDK.
• Verify that you have configured your AppLovin mediation settings correctly. Make sure that you have added AppLovin to the mediation configuration for your banner ad unit and that you have entered the correct SDK key, report key, and zone ID.
• Check that your test device is set up correctly in the AppLovin console. You can add your test device ID in the Test Devices tab of the AppLovin dashboard.
• Try using a different banner size. AdMob supports a variety of banner sizes, but not all of them are supported by all mediation partners. Try using a more common banner size, such as BannerAdSize.STANDARD_BANNER or BannerAdSize.MEDIUM_RECTANGLE.