Excessive frozen frames (AdMob Unity Plugin)
Full HP Ltd
Hello!
We have encountered an issue in with excessive frozen frames. We have found out that one of the main reasons is a process of calling AdMob Unity plugin. Frozen frames happen when an ad starts and then when the ad stops being shown, especially when the Google Play Store window is being called.
We tried calling an ad in an empty Unity project and the amount of frozen frames has decreased a little but this hasn’t had any effect on the frozen frames when the ad finishes showing.
There are archives with screenshots and traces that were made with Systrace attached to the post.
Mobile Ads SDK Forum Advisor
Thank you for bringing this issue to our attention. If you can share with us via the "Reply to author" button. With a simple sample app that is able to reproduce this exact same issue. As well as any steps that help to reproduce this. Also if you have a Charles log that shows the ads which this is happening with.
Regards,
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Full HP Ltd
Can you please clarify how simple the sample app must be? Would it work for you if we send a version of our game with testing tools enabled?
Sorry, if this message doubles but we weren't sure if the previous one was sent correctly.
Best Regards,
Full HP Ltd
Mobile Ads SDK Forum Advisor
Hi Full HP Ltd,
Thank you for your response. I work with William and will be assisting you on this. It seems that you didn't receive my response to you. Let me resend it here.
If you can provide a minimum modification on our sample app with your implementation, we can further check the frozen frames that you are encountering. You can send it via Reply privately to author option or send it directly to mobileads...@gmail.com. Kindly inform us on this thread if you sent it directly to the email provided.
Regards,
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