OutOfMemoryError at com.google.android.gms.ads.exoplayer1.upstream

[ajay chauhan]

android_compile_version = 25
android_version = '25.0.2'
android_min_sdk_version = 14

appcompat_library_version =  '25.2.0'
support_library_version = '25.2.0'

compile "com.google.firebase:firebase-ads:${gms_library_version}"

Fatal Exception: java.lang.OutOfMemoryError

       at com.google.android.gms.ads.exoplayer1.upstream.b.a(:com.google.android.gms.DynamiteModulesA:3)

       at com.google.android.gms.ads.exoplayer1.extractor.h.b(:com.google.android.gms.DynamiteModulesA:40)

       at com.google.android.gms.ads.exoplayer1.extractor.l.a(:com.google.android.gms.DynamiteModulesA:2)

       at com.google.android.gms.ads.exoplayer1.extractor.mp4.f.b(:com.google.android.gms.DynamiteModulesA:160)

       at com.google.android.gms.ads.exoplayer1.extractor.mp4.f.a(:com.google.android.gms.DynamiteModulesA:92)

       at com.google.android.gms.ads.exoplayer1.upstream.o.run(:com.google.android.gms.DynamiteModulesA:25)

       at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)

       at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:305)

       at java.util.concurrent.FutureTask.run(FutureTask.java:137)

       at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076)

       at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569)

       at java.lang.Thread.run(Thread.java:856)

This crash is on user devices and we are unable to reproduce it .

Link to App - https://play.google.com/store/apps/details?id=com.blacklight.klondike.patience.solitaire&hl=en

Crash log file and screenshot of devices attached.

[Bharani Cherukuri (Mobile Ads SDK Team)]

Hello, 

Thank you for contacting us. I would need some additional information to proceed further.

• Ad Unit IDs and the type of ads served
• Are you able to reproduce the crash locally or with the sample apps?
• Complete Crash logs and Charles logs
• Code snippets of your implementation

Regards,

Bharani Cherukuri

Mobile Ads SDK Team

[Tung Nguyen]

I have the same issue, hope you will help. Thank you.

- Google Play services SDK version: 10.0.1
- Model and OS version: 

java.lang.OutOfMemoryError:

at com.google.android.gms.ads.exoplayer1.upstream.b.a (:com.google.android.gms.DynamiteModulesA:3)

at com.google.android.gms.ads.exoplayer1.extractor.h.b (:com.google.android.gms.DynamiteModulesA:40)

at com.google.android.gms.ads.exoplayer1.extractor.l.a (:com.google.android.gms.DynamiteModulesA:2)

at com.google.android.gms.ads.exoplayer1.extractor.mp4.f.b (:com.google.android.gms.DynamiteModulesA:160)

at com.google.android.gms.ads.exoplayer1.extractor.mp4.f.a (:com.google.android.gms.DynamiteModulesA:92)

at com.google.android.gms.ads.exoplayer1.upstream.o.run (:com.google.android.gms.DynamiteModulesA:25)

at java.util.concurrent.Executors$RunnableAdapter.call (Executors.java:422)

at java.util.concurrent.FutureTask.run (FutureTask.java:237)

at java.util.concurrent.ThreadPoolExecutor.runWorker (ThreadPoolExecutor.java:1112)

at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:587)

at java.lang.Thread.run (Thread.java:818)

This crash is on my user devices and I'm unable to reproduce it.

[Bharani Cherukuri (Mobile Ads SDK Team)]

Hello, 

Thank you for contacting us. Our team is actively investigating the issue. Meanwhile, if you could provide us some additional information like:

• Crashlytics logs
• Information about the type of ads being served
• Steps to reproduce the issue 
• Device/Environment that the crash is noticed on

If you could provide these details, it would really help us debug the issue.

Regards,

Bharani Cherukuri

Mobile Ads SDK Team

On Tuesday, July 18, 2017 at 7:18:46 AM UTC-4, ajay chauhan wrote:

[Usp Dev]

I have same this issue, this error after i use rewarded video ads, major of error on Android 6.0.

thanks

[Bharani Cherukuri (Mobile Ads SDK Team)]

Hello,

Thank you for sharing your concern. Our team is currently investigating the issue, I will update this thread if I have any new information.

Regards,

Bharani Cherukuri

Mobile Ads SDK Team

On Tuesday, July 18, 2017 at 7:18:46 AM UTC-4, ajay chauhan wrote:

[Bharani Cherukuri (Mobile Ads SDK Team)]

Hello all, 

Thank you for your patience. Our team has fixed this issue. Currently, we do not have an ETA of when this would be released. Please continue to monitor our release history page for more updates. 

Regards,

Bharani Cherukuri

Mobile Ads SDK Team

On Tuesday, July 18, 2017 at 7:18:46 AM UTC-4, ajay chauhan wrote:

[Tobias Tromm]

Hi Bharani,

I am having the same issue here.

Do you know when they will provide the fix?

Thank you.

at com.google.android.gms.ads.exoplayer1.upstream.h.a (com.google.android.gms.policy_ads_fdr_dynamite@20300003@20300003.251657827.251657827:1)

at com.google.android.gms.ads.exoplayer1.extractor.k.b (com.google.android.gms.policy_ads_fdr_dynamite@20300003@20300003.251657827.251657827)

at com.google.android.gms.ads.exoplayer1.extractor.c.a (com.google.android.gms.policy_ads_fdr_dynamite@20300003@20300003.251657827.251657827:2)

at com.google.android.gms.ads.exoplayer1.extractor.mp4.f.a (com.google.android.gms.policy_ads_fdr_dynamite@20300003@20300003.251657827.251657827:8)

at com.google.android.gms.ads.exoplayer1.extractor.h.c (com.google.android.gms.policy_ads_fdr_dynamite@20300003@20300003.251657827.251657827:4)

at com.google.android.gms.ads.exoplayer1.upstream.r.run (com.google.android.gms.policy_ads_fdr_dynamite@20300003@20300003.251657827.251657827:2)

at java.util.concurrent.Executors$RunnableAdapter.call (Executors.java:423)

at java.util.concurrent.FutureTask.run (FutureTask.java:237)

at java.util.concurrent.ThreadPoolExecutor.runWorker (ThreadPoolExecutor.java:1113)

at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:588)

at java.lang.Thread.run (Thread.java:818)

[Mobile Ads SDK Forum Advisor Prod]

Hello there,

Can you please provide us the complete crash logs if you are seeing the issue with the latest version of the SDK ? And, what is the frequency of these crashes?

Regards,
Deepika Uragayala
Mobile Ads SDK Team
 

ref:_00D1U1174p._5001UCapqh:ref

[Tobias Tromm]

Hi Deepika,

I am using implementation 'com.google.android.gms:play-services-ads:18.0.0'

I only see this error on Android Vitals (Fails). This do not occur on my device. This occur yesterday (last time it occur) according to the console .

I see this error for Android 5.1, Android 6.0 and Android 8.1 (ASUS_X00BD_1, j4primelte, m253).

Thats the complete log on Android Vitals console (I dont know if there is a place where I can catch more logs):

at com.google.android.gms.ads.exoplayer1.upstream.h.a (com.google.android.gms.policy_ads_fdr_dynamite@20300003@20300003.251657827.251657827:1)

at com.google.android.gms.ads.exoplayer1.extractor.k.b (com.google.android.gms.policy_ads_fdr_dynamite@20300003@20300003.251657827.251657827)

at com.google.android.gms.ads.exoplayer1.extractor.c.a (com.google.android.gms.policy_ads_fdr_dynamite@20300003@20300003.251657827.251657827:2)

at com.google.android.gms.ads.exoplayer1.extractor.mp4.f.a (com.google.android.gms.policy_ads_fdr_dynamite@20300003@20300003.251657827.251657827:8)

at com.google.android.gms.ads.exoplayer1.extractor.h.c (com.google.android.gms.policy_ads_fdr_dynamite@20300003@20300003.251657827.251657827:4)

at com.google.android.gms.ads.exoplayer1.upstream.r.run (com.google.android.gms.policy_ads_fdr_dynamite@20300003@20300003.251657827.251657827:2)

at java.util.concurrent.Executors$RunnableAdapter.call (Executors.java:423)

at java.util.concurrent.FutureTask.run (FutureTask.java:237)

at java.util.concurrent.ThreadPoolExecutor.runWorker (ThreadPoolExecutor.java:1113)

at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:588)

at java.lang.Thread.run (Thread.java:818)

at com.google.android.gms.ads.exoplayer1.upstream.h.a (com.google.android.gms.policy_ads_fdr_dynamite@20290000@20290000.249178941.249178941:1)

at com.google.android.gms.ads.exoplayer1.extractor.k.b (Unknown Source:11)

at com.google.android.gms.ads.exoplayer1.extractor.c.a (com.google.android.gms.policy_ads_fdr_dynamite@20290000@20290000.249178941.249178941:2)

at com.google.android.gms.ads.exoplayer1.extractor.mp4.f.a (com.google.android.gms.policy_ads_fdr_dynamite@20290000@20290000.249178941.249178941:15)

at com.google.android.gms.ads.exoplayer1.extractor.h.c (com.google.android.gms.policy_ads_fdr_dynamite@20290000@20290000.249178941.249178941:4)

at com.google.android.gms.ads.exoplayer1.upstream.r.run (com.google.android.gms.policy_ads_fdr_dynamite@20290000@20290000.249178941.249178941:2)

at java.util.concurrent.Executors$RunnableAdapter.call (Executors.java:458)

at java.util.concurrent.FutureTask.run (FutureTask.java:266)

at java.util.concurrent.ThreadPoolExecutor.runWorker (ThreadPoolExecutor.java:1162)

at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:636)

at java.lang.Thread.run (Thread.java:764)

[Mobile Ads SDK Forum Advisor Prod]

Hi Tobias,

I'm Deepika's colleague and I'll be assisting you on this. I'll relay the information you provided to our Engineering team and update this thread for any feedback.

Regards,
Teejay Pimentel

[Tobias Tromm]

Thanks Teejay,

I will be waiting.