signal 11 (SIGSEGV), code 1 (SEGV_MAPERR) WebViewGoogle.apk

[raza]

We are getting crashes of 

signal 11 (SIGSEGV), code 1 (SEGV_MAPERR)

WebViewGoogle.apk

backtrace:

  #00  pc 000000000064ba44  /system/app/WebViewGoogle/WebViewGoogle.apk

  #01  pc 000000000067af98  /system/app/WebViewGoogle/WebViewGoogle.apk

please help how to solve this issue

[Mobile Ads SDK Forum Advisor Prod]

Hello Raza,

This is a known issue and our team is looking into this. This has been reported by few other publishers on the Forum. Our team has already shared this with Android Chrome team and they are investigating the issue. What we heard from the team is that they will investigate and roll-out fixes to Android WebView as required. If we have any new information to share, we will update you via this thread.

Regards,
Deepika Uragayala
Mobile Ads SDK Team

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[Sirisha G]

I am having the same issues in all of my apps from last month. And yet no fix. Perks of being an Android developer :(

[Mobile Ads SDK Forum Advisor Prod]

Hi Sirisha,

Thanks for reporting this to us. Our team is already looking into this. Would you be able to provide us a webview microdump or reproducible steps? This will really help us with our investigation.

[Rehan Pirmahal]

Same error am recieving i dont know till what is the reason, but am thinking this error in my app is due to more apps, as it uses the webview first to show the app in play store after that

#00 pc 000000000086775e /system/app/WebViewGoogle/lib/arm/libwebviewchromium.so 

[Mobile Ads SDK Forum Advisor Prod]

Hi All,

This is a known issue and our team is working together with Webview team to resolve this issue. For our investigation purposes, could you please share the following details :

• App ID
• Complete logs
• Date it started happening
• Version of WebView being run (how to find WebView version ) (Get WebView version programmatically) - specific to device

It would be really helpful if you could share the details and we will reachout to you if we need any other details as well.

[Sanjay]

This issue started on 29 July 2019. Please fix it as soon as possible. 

Here i am sharing device details:-

Android 5.1	1,741	70.4%
Android 5.0	724	29.3%
Android 6.0	8	0.3%

Galaxy Grand Prime (grandprimevelte)	127	20.6%
A33f (A33)	112	18.1%
Galaxy Grand Prime (fortuna3g)	64	10.4%
Y21L (Y21L)	63	10.2%
Y51L	39	6.3%
YUNIQUE (YU4711)	33	5.3%
A6000 (Kraft-A6000)	31	5.0%
Galaxy J5 (j5lte)	26	4.2%
Galaxy J7 (j7elte)	25	4.0%
V1 (V1)	21	3.4%
A6010 (A6010)	14	2.3%
ELUGA_L2	8	1.3%
YUPHORIA (YUPHORIA)	7	1.1%
X11 (X11)	5	0.8%
LS-4008 (LS-4008)	4	0.6%
Galaxy Grand Prime (fortunave3g)	4	0.6%
A89 (A89)	4	0.6%
A67 (A67)	3	0.5%
Moto E (2nd Gen) (otus_ds)	2	0.3%
Galaxy J5 (j53g)	2	0.3%
Others	24	3.9%

[Mobile Ads SDK Forum Advisor Prod]

Hey Sanjay,

Thanks for chiming in and providing the date it started happening. Would you be able to share the other details as well if you have any? The details like :

• App ID
• Complete logs

• Version of WebView being run (how to find WebView version ) (Get WebView version programmatically) - specific to device

[Muhammad Bin Khalil]

Dear have you resolved issue yet?

[Muhammad Bin Khalil]

I have the same issue, no solution yet, so frustating

On Friday, August 30, 2019 at 5:13:49 PM UTC+5, raza wrote:

[Programming Desire]

Getting same issue. When it is going to be fixed?

On Friday, August 30, 2019 at 5:43:49 PM UTC+5:30, raza wrote:

[Mobile Ads SDK Forum Advisor Prod]

Hi there,

 

Thank you for reaching out to us.

 

Could you kindly provide the details below (via Reply privately to author) in order to help with the investigation of this issue?

• Device names and Android versions affected
• WebView version (how to find WebView version) (programmatically)
• WebView microdump logs
• Copy of sample project (replicating the issue)

 

Regards,

Ziv Yves Sanchez

Mobile Ads SDK Team

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[Zain Arshad]

Did you guys find solution? i am encountering this bug frequently.

 

signal 11 (SIGSEGV), code 1 (SEGV_MAPERR)

WebViewGoogle.apk (offset 0x279e000) 

#00 pc 00000000010babb0 /system/app/WebViewGoogle/WebViewGoogle.apk (offset 0x279e000)

#01 pc 00000000010bb77c /system/app/WebViewGoogle/WebViewGoogle.apk (offset 0x279e000) 

[Mobile Ads SDK Forum Advisor Prod]

Hi Zain,

 

Thank you for reaching out to us.

 

Could you kindly provide the details below (via Reply privately to author) in order to help with the investigation of this issue?

• Device names and Android versions affected
• WebView version (how to find WebView version) (programmatically)
• WebView microdump logs
• Copy of sample project (replicating the issue)

• Steps to replicate the issue

 

Regards,

Ziv Yves Sanchez

Mobile Ads SDK Team

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