Ads load failed 3

[syed faisal]

my ads are not loading.

the test ads are working in emulator and device but the real ads won't show.

after launching my app on playstore after a day the ads stopped showing with error of Ads failed to load 3 on logcat

ad unit id - 

banner - ca-app-pub-7747740414798372/4488457151

intertitial - ca-app-pub-7747740414798372/5713908919

[Mobile Ads SDK Forum Advisor Prod]

Hello there,

Thanks for reaching out to us and sharing the details. I have deleted your Ad unit Ids in the post as they contain sensitive data. 

That said, I was able to load ads with your Ad unit Ids without ay issues. Have you tested your Ad unit Ids with our sample apps ? Can you please share your app link as well so that we can take a look? This sounds like an issue with the Ad serving on your account.

Regards,
Deepika Uragayala
Mobile Ads SDK Team
 

ref:_00D1U1174p._5001UBlVsE:ref

[syed faisal]

https://play.google.com/store/apps/details?id=com.faisal.hiddencameradetector

this is the link to my app

[Mobile Ads SDK Forum Advisor Prod]

Hello Syed,

Thanks for sharing your app link. I am seeing Ads on your app and I have downloaded this app in New York, USA. I suspect this as the serving issue and you would have to contact Product Support Team for further assistance on this issue. You may visit the AdMob Help Center, or consult them via our troubleshooter.

[syed faisal]

you said you are able to load ads but i haven't seen any impressions in my admob account. if the ads are being loaded then i must get an impression. but i see no impressions.

please have a look again at this. Its been more than  a week and no ads impressions only ads requests.

also i have contacted admob help center but no reply from them.

logcat:

 I/Ads: App measurement is starting up, version: 16250

 I/Ads: To enable debug logging run: adb shell setprop log.tag.FA VERBOSE

 D/DynamitePackage: Instantiating com.google.android.gms.ads.ChimeraMobileAdsSettingManagerCreatorImpl

 I/Ads: Updating ad debug logging enablement.

 I/Ads: Use AdRequest.Builder.addTestDevice("E431DD008D8BEDCE5CC9B5E9333B1ACF") to get test ads on this device. W/Ads: Invoke Firebase method getInstance error.

 W/Ads: The Google Mobile Ads SDK will not integrate with Firebase. Admob/Firebase integration requires the latest Firebase SDK jar, but Firebase SDK is either missing or out of date

 W/Ads: Not retrying to fetch app settings

 W/Ads: Update ad debug logging enablement as false

 I/Ads: Ad failed to load : 3

 I/Ads: Use AdRequest.Builder.addTestDevice("E431DD008D8BEDCE5CC9B5E9333B1ACF") to get test ads on this device.

 I/Ads: Ad failed to load : 3

 I/Ads: Use AdRequest.Builder.addTestDevice("E431DD008D8BEDCE5CC9B5E9333B1ACF") to get test ads on this device.

 I/Ads: Ad failed to load : 3

 I/Ads: Use AdRequest.Builder.addTestDevice("E431DD008D8BEDCE5CC9B5E9333B1ACF") to get test ads on this device.

 I/Ads: Ad failed to load : 3

 I/Ads: Use AdRequest.Builder.addTestDevice("E431DD008D8BEDCE5CC9B5E9333B1ACF") to get test ads on this device.

 I/Ads: Ad failed to load : 3

[Mobile Ads SDK Forum Advisor Prod]

Hello there,

As this issue is about Ad performance, you would have to get in touch in with AdMob Product Support Team as they are more equipped to provide assistance for such issues.

[syed faisal]

They are not replying to my mail. Its been a week they haven't got in touch. Any othee alternative you got? Help me out