Admob contact form broken

[Martin]

I have tried and tried to contact Admob support using the form on https://apps.admob.com/ but it simply states "Refresh this page and try again. Sorry, there was a problem with the form" regardless of how many tries I refresh or redo the whole form. Please!

[Mobile Ads SDK Forum Advisor]

Hello Martin,

Thank you for reaching out to us.

Upon checking on my end, I was able to access the link you provided. Can you try changing internet connection and check it again?

Regards,

Princess Pamela Pineda Mobile Ads SDK Team

 

ref:_00D1U1174p._5004Q2JY2Wg:ref

[Martin]

The link is very much reachable, but it is not possible to submit the form. Saw another post here a few pages back saying the same.

[Mobile Ads SDK Forum Advisor]

Hello Martin,

Thank you for coming back to us.

With regard to your concern, can you try again submitting the form after 2-3 hours?

[Zack Black]

I have been having this same problem as well. No way to e-mail for help. No way to submit the form. No way to even NOTIFY anyone that it's broken. Absolutely horrible, non-existent support.

[Mobile Ads SDK Forum Advisor]

Hi Zack,

I understand the urgency of your concern. However, the form is the only way to reach out to the Product Support Team. What we can recommend for now is to try submitting the form every 2 to 3 hours (which also works on other publishers). We also recommend  to navigate to their support channel which is AdMob community forum.

We hope that you get a positive response from them the soonest time possible. 

Regards,

Teejay Wennie Pimentel Mobile Ads SDK Team

ref:_00D1U1174p._5004Q2JY2Wg:ref