AdMob migrate to Google Play Service not work on some device

[Yasin Almahdaoui]

Hi,

I have an app with Admob SDK 6.4.1 and it work correctly.

i want to migrate to Google Play Service for admob but it doesnt work on some device.

I had an error "failed to load ad 2 (Network error)" but my network connection is good.

I test on 3 devices with wifi connection :

- Samsung galaxy tab 2 with android 4.1.2 & GPS 4.6.17 = OK

- Wiko Cink Slim with android 4.1.1 & GPS 4.6.17 = not work

- Acer Z130 with android 4.2 & GPS 4.6.17 = not work

For migration, I: 

- imported GPS library rev 16

- Added meta data & permission on the manifest 

- Added com.google.android.gms.ads.AdActivity on the manifest 

- Added code inspired from example InterstitialSample

The same error occurs with the example project InterstitialSample.

Why it does not work on some devices?

[Kunal Verma]

Hi Yasin

Do you see Test Ads on the last devices you have mentioned here?

Best,
Kunal

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[Yasin Almahdaoui]

Hi Kunal,

I tested with addTestDevice ("MYDEVICEID") and without. 

Nothing is displayed. 

GooglePlayServicesUtil.isGooglePlayServicesAvailable (context) returns ConnectionResult.SUCCESS on all my devices

Thanks

here is my log (Wiko Cink Slim with android 4.1.1 & GPS 4.6.17 = not work) :

04-30 14:45:20.630: E/Trace(3039): error opening trace file: No such file or directory (2)

04-30 14:45:22.017: W/SoundBoardGeek(3039): updateUiCallback called

04-30 14:45:22.087: W/AdmobManager(3039): ConnectionResult.SUCCESS

04-30 14:45:22.592: I/Ads(3039): Use AdRequest.Builder.addTestDevice("XXXXXXXXXXXXXXXXXXX") to get test ads on this device.

04-30 14:45:22.597: I/dalvikvm(3039): Could not find method android.webkit.WebSettings.getDefaultUserAgent, referenced from method acd.a

04-30 14:45:22.597: W/dalvikvm(3039): VFY: unable to resolve static method 3899: Landroid/webkit/WebSettings;.getDefaultUserAgent (Landroid/content/Context;)Ljava/lang/String;

04-30 14:45:22.622: I/Ads(3039): Starting ad request.

04-30 14:45:22.826: I/dalvikvm(3039): Could not find method android.webkit.WebSettings.setMediaPlaybackRequiresUserGesture, referenced from method acl.<init>

04-30 14:45:22.826: W/dalvikvm(3039): VFY: unable to resolve virtual method 3914: Landroid/webkit/WebSettings;.setMediaPlaybackRequiresUserGesture (Z)V

04-30 14:45:22.893: I/webkit/webview_proxy(3039): WebView() constructor=acl@417d9740

04-30 14:45:22.964: I/webkit/webview_proxy(3039): WebView() constructor=android.webkit.WebView@417e2650

04-30 14:45:22.976: I/SoundBoardGeek(3039): prepareAdInterstitial OK

04-30 14:45:22.995: W/ResourceType(3039): getEntry failing because entryIndex 14 is beyond type entryCount 2

04-30 14:45:22.995: W/ResourceType(3039): Failure getting entry for 0x7f0b000e (t=10 e=14) in package 0 (error -2147483647)

04-30 14:45:22.995: E/GooglePlayServicesUtil(3039): The Google Play services resources were not found. Check your project configuration to ensure that the resources are included.

04-30 14:45:23.343: I/Choreographer(3039): Skipped 58 frames!  The application may be doing too much work on its main thread.

04-30 14:45:24.397: W/ResourceType(3039): getEntry failing because entryIndex 14 is beyond type entryCount 2

04-30 14:45:24.397: W/ResourceType(3039): Failure getting entry for 0x7f0b000e (t=10 e=14) in package 0 (error -2147483647)

04-30 14:45:24.397: E/GooglePlayServicesUtil(3039): The Google Play services resources were not found. Check your project configuration to ensure that the resources are included.

04-30 14:45:24.407: I/SurfaceTextureClient(3039): [0x4cdb77e8] frames:6, duration:1.029000, fps:5.826454

04-30 14:45:24.418: W/ResourceType(3039): getEntry failing because entryIndex 14 is beyond type entryCount 2

04-30 14:45:24.418: W/ResourceType(3039): Failure getting entry for 0x7f0b000e (t=10 e=14) in package 0 (error -2147483647)

04-30 14:45:24.418: E/GooglePlayServicesUtil(3039): The Google Play services resources were not found. Check your project configuration to ensure that the resources are included.

04-30 14:46:24.392: W/Ads(3039): Timed out waiting for ad response.

04-30 14:46:24.404: I/webkit/webview_proxy(3039): WebView.stopLoading()

04-30 14:46:24.415: W/Ads(3039): Failed to load ad: 2

04-30 14:46:24.429: W/AdmobManager(3039): onAdFailedToLoad (Network Error)

[Yasin Almahdaoui]

And here is my log (Samsung galaxy tab 2 with android 4.1.2 & GPS 4.6.17 = OK) :

04-30 15:04:45.453: W/SoundBoardGeek(3715): updateUiCallback called

04-30 15:04:45.453: W/AdmobManager(3715): ConnectionResult.SUCCESS

04-30 15:04:45.492: I/Ads(3715): Use AdRequest.Builder.addTestDevice("XXXXXXXXXXXXXXX") to get test ads on this device.

04-30 15:04:45.500: I/Ads(3715): Starting ad request.

04-30 15:04:45.562: I/webclipboard(3715): clipservice: android.sec.clipboard.ClipboardExManager@41aad8b0

04-30 15:04:45.586: I/SoundBoardGeek(3715): prepareAdInterstitial OK

04-30 15:04:45.586: I/Choreographer(3715): Skipped 32 frames!  The application may be doing too much work on its main thread.

04-30 15:04:45.609: W/ResourceType(3715): getEntry failing because entryIndex 14 is beyond type entryCount 2

04-30 15:04:45.609: W/ResourceType(3715): Failure getting entry for 0x7f0b000e (t=10 e=14) in package 0 (error -2147483647)

04-30 15:04:45.609: E/GooglePlayServicesUtil(3715): The Google Play services resources were not found. Check your project configuration to ensure that the resources are included.

04-30 15:04:45.828: W/ResourceType(3715): getEntry failing because entryIndex 14 is beyond type entryCount 2

04-30 15:04:45.828: W/ResourceType(3715): Failure getting entry for 0x7f0b000e (t=10 e=14) in package 0 (error -2147483647)

04-30 15:04:45.828: E/GooglePlayServicesUtil(3715): The Google Play services resources were not found. Check your project configuration to ensure that the resources are included.

04-30 15:04:45.851: W/ResourceType(3715): getEntry failing because entryIndex 14 is beyond type entryCount 2

04-30 15:04:45.851: W/ResourceType(3715): Failure getting entry for 0x7f0b000e (t=10 e=14) in package 0 (error -2147483647)

04-30 15:04:45.851: E/GooglePlayServicesUtil(3715): The Google Play services resources were not found. Check your project configuration to ensure that the resources are included.

04-30 15:04:49.297: W/Ads(3715): JS: The page displayed insecure content!

04-30 15:04:49.297: W/Ads(3715):  (null:1)

04-30 15:04:49.297: W/Web Console(3715): The page displayed insecure content!

04-30 15:04:49.297: W/Web Console(3715): :1

04-30 15:04:50.726: I/GATE(3715): <GATE-M>DEV_ACTION_COMPLETED</GATE-M>

04-30 15:04:50.726: I/Ads(3715): Ad finished loading.

04-30 15:04:50.750: E/SQLiteLog(3715): (14) cannot open file at line 30241 of [00bb9c9ce4]

04-30 15:04:50.750: E/SQLiteLog(3715): (14) os_unix.c:30241: (2) open(/FileSyetmQuota.db) - 

04-30 15:04:50.750: E/SQLiteLog(3715): (14) cannot open file at line 30241 of [00bb9c9ce4]

04-30 15:04:50.750: E/SQLiteLog(3715): (14) os_unix.c:30241: (2) open(/NotificationPermissions.db) - 

04-30 15:04:50.812: I/AdmobManager(3715): onAdLoaded

04-30 15:04:50.890: I/Ads(3715): Ad opening.

04-30 15:04:51.242: E/SpannableStringBuilder(3715): SPAN_EXCLUSIVE_EXCLUSIVE spans cannot have a zero length

[Eric Leichtenschlag]

On the second example here, the ad actually loaded according to the logs. For the other device where the ad has a network error, can you load up a webpage from within your mobile browser?

Thanks,

Eric

[Yasin Almahdaoui]

Hi Eric,

For the other device where the ad has a network error, i can load  webpage from within my mobile browser. And I can browse the play store.

My other apps with the old SDK 6.4.1 displays correctly pubs on these 2 devices.

I get the same error with BannerSample & InterstitialSample projects from https://google-mobile-dev.googlecode.com/files/BannerExample_Play_1.0.zip

to which I added the GPS library rev16

Thanks,

Yasin

[Eric Leichtenschlag]

I'm still inclined to chalk it up to some kind of network error. Are you using Wifi or 3g? If 3g, maybe the connection is spotty.

[Yasin Almahdaoui]

I test on 3 devices with same wifi connection.

In my tests, I disables my sim card because my mobile operator filter pubs (Free operator in France).

if anyone knows an app (free of course) that uses Admob ads with a good implementation of Google Play Service rev 16, I could test it on these devices. thanks

[Yasin Almahdaoui]

Hi, 

since the last update google play service, it works on all my devices.

I test on 3 devices with wifi connection :

- Samsung galaxy tab 2 with android 4.1.2 & GPS 4.8.20 = OK

- Wiko Cink Slim with android 4.1.1 & GPS 4.8.20 = OK

- Acer Z130 with android 4.2 & GPS 4.8.20 = OK