AdMob migrate to Google Play Service not work on some device

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Yasin Almahdaoui

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Apr 29, 2014, 9:52:19 PM4/29/14
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Hi,

I have an app with Admob SDK 6.4.1 and it work correctly.
i want to migrate to Google Play Service for admob but it doesnt work on some device.
I had an error "failed to load ad 2 (Network error)" but my network connection is good.

I test on 3 devices with wifi connection :
- Samsung galaxy tab 2 with android 4.1.2 & GPS 4.6.17 = OK
- Wiko Cink Slim with android 4.1.1 & GPS 4.6.17 = not work
- Acer Z130 with android 4.2 & GPS 4.6.17 = not work

For migration, I: 
- imported GPS library rev 16
- Added meta data & permission on the manifest 
- Added com.google.android.gms.ads.AdActivity on the manifest 
- Added code inspired from example InterstitialSample

The same error occurs with the example project InterstitialSample.

Why it does not work on some devices?

Kunal Verma

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Apr 30, 2014, 5:25:42 AM4/30/14
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Hi Yasin

Do you see Test Ads on the last devices you have mentioned here?

Best,
Kunal

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Yasin Almahdaoui

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Apr 30, 2014, 8:57:19 AM4/30/14
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Hi Kunal,

I tested with addTestDevice ("MYDEVICEID") and without. 
Nothing is displayed. 

GooglePlayServicesUtil.isGooglePlayServicesAvailable (context) returns ConnectionResult.SUCCESS on all my devices

Thanks

here is my log (Wiko Cink Slim with android 4.1.1 & GPS 4.6.17 = not work) :
04-30 14:45:20.630: E/Trace(3039): error opening trace file: No such file or directory (2)
04-30 14:45:22.017: W/SoundBoardGeek(3039): updateUiCallback called
04-30 14:45:22.087: W/AdmobManager(3039): ConnectionResult.SUCCESS
04-30 14:45:22.592: I/Ads(3039): Use AdRequest.Builder.addTestDevice("XXXXXXXXXXXXXXXXXXX") to get test ads on this device.
04-30 14:45:22.597: I/dalvikvm(3039): Could not find method android.webkit.WebSettings.getDefaultUserAgent, referenced from method acd.a
04-30 14:45:22.597: W/dalvikvm(3039): VFY: unable to resolve static method 3899: Landroid/webkit/WebSettings;.getDefaultUserAgent (Landroid/content/Context;)Ljava/lang/String;
04-30 14:45:22.622: I/Ads(3039): Starting ad request.
04-30 14:45:22.826: I/dalvikvm(3039): Could not find method android.webkit.WebSettings.setMediaPlaybackRequiresUserGesture, referenced from method acl.<init>
04-30 14:45:22.826: W/dalvikvm(3039): VFY: unable to resolve virtual method 3914: Landroid/webkit/WebSettings;.setMediaPlaybackRequiresUserGesture (Z)V
04-30 14:45:22.893: I/webkit/webview_proxy(3039): WebView() constructor=acl@417d9740
04-30 14:45:22.964: I/webkit/webview_proxy(3039): WebView() constructor=android.webkit.WebView@417e2650
04-30 14:45:22.976: I/SoundBoardGeek(3039): prepareAdInterstitial OK
04-30 14:45:22.995: W/ResourceType(3039): getEntry failing because entryIndex 14 is beyond type entryCount 2
04-30 14:45:22.995: W/ResourceType(3039): Failure getting entry for 0x7f0b000e (t=10 e=14) in package 0 (error -2147483647)
04-30 14:45:22.995: E/GooglePlayServicesUtil(3039): The Google Play services resources were not found. Check your project configuration to ensure that the resources are included.
04-30 14:45:23.343: I/Choreographer(3039): Skipped 58 frames!  The application may be doing too much work on its main thread.
04-30 14:45:24.397: W/ResourceType(3039): getEntry failing because entryIndex 14 is beyond type entryCount 2
04-30 14:45:24.397: W/ResourceType(3039): Failure getting entry for 0x7f0b000e (t=10 e=14) in package 0 (error -2147483647)
04-30 14:45:24.397: E/GooglePlayServicesUtil(3039): The Google Play services resources were not found. Check your project configuration to ensure that the resources are included.
04-30 14:45:24.407: I/SurfaceTextureClient(3039): [0x4cdb77e8] frames:6, duration:1.029000, fps:5.826454
04-30 14:45:24.418: W/ResourceType(3039): getEntry failing because entryIndex 14 is beyond type entryCount 2
04-30 14:45:24.418: W/ResourceType(3039): Failure getting entry for 0x7f0b000e (t=10 e=14) in package 0 (error -2147483647)
04-30 14:45:24.418: E/GooglePlayServicesUtil(3039): The Google Play services resources were not found. Check your project configuration to ensure that the resources are included.
04-30 14:46:24.392: W/Ads(3039): Timed out waiting for ad response.
04-30 14:46:24.404: I/webkit/webview_proxy(3039): WebView.stopLoading()
04-30 14:46:24.415: W/Ads(3039): Failed to load ad: 2
04-30 14:46:24.429: W/AdmobManager(3039): onAdFailedToLoad (Network Error)

Yasin Almahdaoui

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Apr 30, 2014, 9:07:55 AM4/30/14
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And here is my log (Samsung galaxy tab 2 with android 4.1.2 & GPS 4.6.17 = OK) :
04-30 15:04:45.453: W/SoundBoardGeek(3715): updateUiCallback called
04-30 15:04:45.453: W/AdmobManager(3715): ConnectionResult.SUCCESS
04-30 15:04:45.492: I/Ads(3715): Use AdRequest.Builder.addTestDevice("XXXXXXXXXXXXXXX") to get test ads on this device.
04-30 15:04:45.500: I/Ads(3715): Starting ad request.
04-30 15:04:45.562: I/webclipboard(3715): clipservice: android.sec.clipboard.ClipboardExManager@41aad8b0
04-30 15:04:45.586: I/SoundBoardGeek(3715): prepareAdInterstitial OK
04-30 15:04:45.586: I/Choreographer(3715): Skipped 32 frames!  The application may be doing too much work on its main thread.
04-30 15:04:45.609: W/ResourceType(3715): getEntry failing because entryIndex 14 is beyond type entryCount 2
04-30 15:04:45.609: W/ResourceType(3715): Failure getting entry for 0x7f0b000e (t=10 e=14) in package 0 (error -2147483647)
04-30 15:04:45.609: E/GooglePlayServicesUtil(3715): The Google Play services resources were not found. Check your project configuration to ensure that the resources are included.
04-30 15:04:45.828: W/ResourceType(3715): getEntry failing because entryIndex 14 is beyond type entryCount 2
04-30 15:04:45.828: W/ResourceType(3715): Failure getting entry for 0x7f0b000e (t=10 e=14) in package 0 (error -2147483647)
04-30 15:04:45.828: E/GooglePlayServicesUtil(3715): The Google Play services resources were not found. Check your project configuration to ensure that the resources are included.
04-30 15:04:45.851: W/ResourceType(3715): getEntry failing because entryIndex 14 is beyond type entryCount 2
04-30 15:04:45.851: W/ResourceType(3715): Failure getting entry for 0x7f0b000e (t=10 e=14) in package 0 (error -2147483647)
04-30 15:04:45.851: E/GooglePlayServicesUtil(3715): The Google Play services resources were not found. Check your project configuration to ensure that the resources are included.
04-30 15:04:49.297: W/Ads(3715): JS: The page displayed insecure content!
04-30 15:04:49.297: W/Ads(3715):  (null:1)
04-30 15:04:49.297: W/Web Console(3715): The page displayed insecure content!
04-30 15:04:49.297: W/Web Console(3715): :1
04-30 15:04:50.726: I/GATE(3715): <GATE-M>DEV_ACTION_COMPLETED</GATE-M>
04-30 15:04:50.726: I/Ads(3715): Ad finished loading.
04-30 15:04:50.750: E/SQLiteLog(3715): (14) cannot open file at line 30241 of [00bb9c9ce4]
04-30 15:04:50.750: E/SQLiteLog(3715): (14) os_unix.c:30241: (2) open(/FileSyetmQuota.db) - 
04-30 15:04:50.750: E/SQLiteLog(3715): (14) cannot open file at line 30241 of [00bb9c9ce4]
04-30 15:04:50.750: E/SQLiteLog(3715): (14) os_unix.c:30241: (2) open(/NotificationPermissions.db) - 
04-30 15:04:50.812: I/AdmobManager(3715): onAdLoaded
04-30 15:04:50.890: I/Ads(3715): Ad opening.
04-30 15:04:51.242: E/SpannableStringBuilder(3715): SPAN_EXCLUSIVE_EXCLUSIVE spans cannot have a zero length

Eric Leichtenschlag

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Apr 30, 2014, 6:45:37 PM4/30/14
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On the second example here, the ad actually loaded according to the logs. For the other device where the ad has a network error, can you load up a webpage from within your mobile browser?

Thanks,
Eric

Yasin Almahdaoui

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Apr 30, 2014, 8:59:25 PM4/30/14
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Hi Eric,

For the other device where the ad has a network error, i can load  webpage from within my mobile browser. And I can browse the play store.
My other apps with the old SDK 6.4.1 displays correctly pubs on these 2 devices.

I get the same error with BannerSample & InterstitialSample projects from https://google-mobile-dev.googlecode.com/files/BannerExample_Play_1.0.zip
to which I added the GPS library rev16

Thanks,
Yasin

Eric Leichtenschlag

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May 2, 2014, 4:14:38 PM5/2/14
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I'm still inclined to chalk it up to some kind of network error. Are you using Wifi or 3g? If 3g, maybe the connection is spotty.

Yasin Almahdaoui

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May 3, 2014, 10:13:31 AM5/3/14
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I test on 3 devices with same wifi connection.
In my tests, I disables my sim card because my mobile operator filter pubs (Free operator in France).

if anyone knows an app (free of course) that uses Admob ads with a good implementation of Google Play Service rev 16, I could test it on these devices. thanks

Yasin Almahdaoui

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Jun 9, 2014, 9:13:38 AM6/9/14
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Hi, 

since the last update google play service, it works on all my devices.

I test on 3 devices with wifi connection :
- Samsung galaxy tab 2 with android 4.1.2 & GPS 4.8.20 = OK
- Wiko Cink Slim with android 4.1.1 & GPS 4.8.20 = OK
- Acer Z130 with android 4.2 & GPS 4.8.20 = OK
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