Regarding landscape display of App Open Ads

[Takayuki Tomonaga]

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Dear Google Mobile Ads SDK Team,

Thank you for your continued support.

We are considering implementing the App Open Ads feature as described in the following link:
https://developers.google.com/admob/android/app-open?hl=ja

We first followed the steps and created sample code as instructed. However, when displaying the App Open Ad in a fixed landscape orientation, the ad appears cropped on a Pixel 6a device, as shown in the attached image.

Is any additional adjustment or countermeasure required when displaying App Open Ads in landscape mode?

The SDK version is as follows:
'com.google.android.gms:play-services-ads:24.7.0'

Thank you very much for your assistance.

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting Mobile Ads SDK Support team.

Starting with SDK version 24.0.0, the deprecated orientation-specific APIs for AppOpenAd have been removed. This means that App Open Ads no longer automatically adjust to orientation changes once the ad is loaded.
If your app supports multiple orientations and you rotates the device while an App Open Ad is being displayed, the current ad instance will not resize or re-render to match the new orientation. 
Recommended Implementation:

• Load and show the App Open Ad in the current orientation.
• If the orientation changes, and request a new App Open Ad suited for the new orientation.

This ensures the ad displays properly and meets design/layout requirements for both portrait and landscape modes

Could you kindly provide the app ID and ad unit ID via reply to author option for further investigation. 

 

Thanks,
 

Mobile Ads SDK Team

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[2025-11-12 14:42:37Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01vTG7c:ref" (ADR-00339098)