I am Able to display admob rewarded videos only when my mobile is connected to WiFi (unity)

[Amir Yaoo]

I am Able to display admob rewarded videos only when my mobile is connected to WiFi not with mobile  datsa.

i can display banner and interstitial without any issue.

but rewarded videos are only loaded when mobile is connected with wifi.

and if the mobile is connected to internet through mobile data, then reward video doesnt load.

Please help me with this issue.

Thankyou 

Amir Yatoo

[Joshua Lagonera (Mobile Ads SDK Team)]

Hi Amir,

Sounds like a network-specific issue. Your mobile data connection might be affecting the loading of the rewarded video in certain ways such as, but are not limited to, request timing out, Rewarded Ad Video Asset too big, Ad Blockers, etc.

Regards,

Joshua Lagonera

Mobile Ads SDK Team

[Amir Yaoo]

Please check out this package and let me if there is any issue with it.

[Amir Yaoo]

Or if you could provide me with a sample android app project(unity) with latest admob plugin (withoutout mediation) , which i could use as reference in building my rewarded videos system.

Thankyou

Amir Yatoo

[Joshua Lagonera (Mobile Ads SDK Team)]

Hi Amir,

Thanks for providing your sample project. There doesn't seem to be anything suspicious about your implementation. Aside from the missing SDKs and Adapters from the Ad Networks you mediated with, I was able to successfully load ads on my end. 

That said, I modified the sample project you provided and included the missing SDKs and Adapters if you wish to use it for reference. 

As for your second concern, you can find our sample Unity Project on our GitHub repository here, and the latest releases of the Mobile Ads SDK Unity Plugin here.

Regards,

Joshua Lagonera

Mobile Ads SDK Team

[Amir Yaoo]

Thanks for your help, really appreciate it.

Could you please check if this video reward id(android) Ad unit ID: ca-app-pub-7220329156311383/5068512958  is working or not?

As i m able to display the reward video with a sample ad unit id but not with this one which i created.

Regards 

Amir Yatoo

[Joshua Lagonera (Mobile Ads SDK Team)]

Hi Amir,

I was able to receive ads on my end with the Ad Unit ID you created using the sample app. If you just created the Ad Unit ID you provided, then do note that it will take a bit of time (usually up to an hour) before Ads start to show.

However, if you still cannot receive ads using the Ad Unit ID you provided, then do create a new thread and we will continue our discussion from there. Do provide any warning/error logs that you may have received.

Regards,

Joshua Lagonera

Mobile Ads SDK Team

[Amir Yaoo]

this is the log cat when i his request rewarded video

D/dalvikvm( 1162): GC_CONCURRENT freed 1990K, 21% free 17904K/22572K, paused 4ms+7ms, total 96ms

I/dalvikvm(21338): Total arena pages for JIT: 11

I/dalvikvm(21338): Total arena pages for JIT: 12

I/dalvikvm(21338): Total arena pages for JIT: 13

I/dalvikvm(21338): Total arena pages for JIT: 14

D/dalvikvm(18919): GC_CONCURRENT freed 1833K, 23% free 17495K/22572K, paused 10ms+7ms, total 78ms

I/Unity   (21338): HandleRewardBasedVideoFailedToLoad event received with message: No fill

I/Unity   (21338):

I/Unity   (21338): (Filename: ./artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)

I/Unity   (21338):

I/Unity   (21338): HandleRewardBasedVideoFailedToLoad event received with message: No fill

I/Unity   (21338):

I/Unity   (21338): (Filename: ./artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)

I/Unity   (21338):

[Amir Yaoo]

Thanks for your Reply.

well when i am using this ad unit id ca-app-pub-4117841298094210/3569777882 (this is some test id which i got from this forum), i could successfully display rewarded video ads in my project, but when i use my created add unit id ca-app-pub-7220329156311383/5068512958 i am not able to display the ads.

Regards 

Amir Yatoo

On Wednesday, April 5, 2017 at 12:00:03 PM UTC+5:30, Joshua Lagonera (Mobile Ads SDK Team) wrote:

[Amir Yaoo]

And if you are able to receive rewarded video ads with this id ca-app-pub-7220329156311383/5068512958 on a sample app, please make that app available as unity package as i am using an older version of unity.

Regards 

Amir Yatoo

[Joshua Lagonera (Mobile Ads SDK Team)]

Hi Amir,

Would you be able to provide us Logs from Charles' Proxy with SSL Proxying enabled for us to investigate further on this issue? 

Additionally, I would like to point out that a No Fill error may mean that there are currently no ads available to be displayed.

You can try Mediating with supported Third Party Ad Networks to potentially increase the Ad Inventory available and help lessen the occurrence of the error.

For the Unity Package, I am using the sample app located in our official GitHub repository.

Regards,

Joshua Lagonera

Mobile Ads SDK Team