the ad sound can't be muted

[حسام فتحى‎]

Hi, 

I've decreased ads sound volume to 0 in one of my applications, but sometimes I can hear the sound.

This issue lead to a negative feedback from my application users, and I can’t resolve it

The platform is: iOS

The code which is responsible for the sound muting: 

[GADMobileAds sharedInstance].applicationVolume = 0.0;

Kind regards,

Hossam

[Mobile Ads SDK Forum Advisor Prod]

Hi there,

Thank you for reporting this.

It seems that the issue lies on a specific creative as you mentioned that sometimes you can still hear sounds even though you set the 
[GADMobileAds sharedInstance].applicationVolume to zero.

As per testing, I wasn't able to replicate the behavior on our sample app. With this, could you please provide us the Charles logs (here are setup instructions) for us to investigate the issue further?

On the other hand, could you try to use the GADMobileAds.sharedInstance().applicationMuted = true instead and let us know if you still encounter the same behavior?

Regards,
Teejay Pimentel
Mobile Ads SDK Team

ref:_00D1U1174p._5001UBnbNw:ref

[حسام فتحى‎]

thank you,
this line resolved the issue
GADMobileAds.sharedInstance().applicationMuted = true