Use the Advertising ID/IDFA, Can't get the advertising

[Vincent L]

HI,I add the test admob Id,but in my android devices ,I  can't get the ad. when I  use the test advertising id( //android:value="ca-app-pub-3940256099942544~3347511713"/>) ,I can get the  advertising   in the android devices, when I replace the test ad with product id,I can't get the  advertising .

• Here is my test device

KWG7N17118016664

Android33d08181-57d7-4163-8cc2-07e39c522af2Android 设备尚不支持

moniqi

Android254b6f1f-1fbf-4703-9a24-b6121b5fbe53Android 设备尚不支持

So,please help me

[Mobile Ads SDK Forum Advisor Prod]

Hi Vincent,

Could you please elaborate the details of your concern? Is the ad not showing upon app's ad request? If so, what error code are you getting when ads failed to load?

Regards,

Teejay Wennie Pimentel Mobile Ads SDK Team

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[Vincent L]

Hi ，I  get some log ,here is  some error.

03-08 08:40:03.503 I/Ads     (23024): This request is sent from a test device.

03-08 08:40:03.515 I/DynamiteModule(23024): Considering local module com.google.android.gms.ads.dynamite:0 and remote module com.google.android.gms.ads.dynamite:41

03-08 08:40:03.515 I/DynamiteModule(23024): Selected remote version of com.google.android.gms.ads.dynamite, version >= 41

03-08 08:40:03.515 W/DynamiteModule(23024): Dynamite loader version < 2, falling back to loadModule2

03-08 08:40:03.519 W/Ads     (23024): #007 Could not call remote method. @28

03-08 08:40:03.519 W/Ads     (23024): com.google.android.gms.internal.ads.zzazl: com.google.android.gms.dynamite.DynamiteModule$LoadingException: Failed to instantiate module class: com.google.android.gms.ads.omid.DynamiteOmid

03-08 08:40:03.519 W/Ads     (23024): at com.google.android.gms.internal.ads.zzazj.zza(com.google.android.gms:play-services-ads-lite@@19.7.0:3)

03-08 08:40:03.519 W/Ads     (23024): at com.google.android.gms.internal.ads.zzarl.zzn(com.google.android.gms:play-services-ads-lite@@19.7.0:22)

03-08 08:40:03.519 W/Ads     (23024): at com.google.android.gms.internal.ads.zzarl.getVersion(com.google.android.gms:play-services-ads-lite@@19.7.0:31)

03-08 08:40:03.519 W/Ads     (23024): at com.google.android.gms.internal.ads.zzddx.zzatj(com.google.android.gms:play-services-ads@@19.7.0:10)

03-08 08:40:03.519 W/Ads     (23024): at com.google.android.gms.internal.ads.zzddw.call(com.google.android.gms:play-services-ads@@19.7.0)

03-08 08:40:03.519 W/Ads     (23024): at com.google.android.gms.internal.ads.zzeaj.zzbab(com.google.android.gms:play-services-ads@@19.7.0:5)

03-08 08:40:03.519 W/Ads     (23024): at com.google.android.gms.internal.ads.zzdzs.run(com.google.android.gms:play-services-ads@@19.7.0:8)

03-08 08:40:03.519 W/Ads     (23024): at com.google.android.gms.internal.ads.zzeah.run(com.google.android.gms:play-services-ads@@19.7.0:11)

03-08 08:40:03.519 W/Ads     (23024): at com.google.android.gms.internal.ads.zzazu.execute(com.google.android.gms:play-services-ads@@19.7.0:4)

03-08 08:40:03.519 W/Ads     (23024): at com.google.android.gms.internal.ads.zzazt.execute(com.google.android.gms:play-s

[Mobile Ads SDK Forum Advisor Prod]

Hi vincent,

I work with Teejay and will assist you. The log indicates your Google play services is out of date and app measurement and OMID are failing. For us to investigate this further we will need to replicate your environment. Could you supply is with the following:

• if this occurs in one of our sample apps with minimum modification
• Play services version
• app Id
• ad Unit Id
• any other replication steps

You may share this privately via Reply to author. Alternatively you may share with our test alias mobileads...@gmail.com with a post on this thread once you have done so.

Regards,

Aryeh Baker Mobile Ads SDK Team

Regards,

 

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[Vincent L]

I'm sorry,I don't have the permission to only replay the author, can you gave me the email ，then I send to you？

[Mobile Ads SDK Forum Advisor Prod]

Hi Vincent,

I’m with Aryeh’s team. Kindly share the requested information via our testing email instead (mobileads...@gmail.com).


Regards,

Sherwin Diesta Mobile Ads SDK Team

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[Vincent Pios]

Until now I didn't receive any amount and ads

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[Mobile Ads SDK Forum Advisor Prod]

Hi there,

Thank you for reaching out to us. However, I’m afraid that your concern is much more on account level rather than SDK implementation-related issues. That being said, my suggestion for you is to reach out to the AdMob Help Center for further assistance on your account-related concern, as they should be able to provide better insights on such.


Regards,

[Vincent L]

Hi ,I have sent the information to the email of 

mobileadstesting99<mobileads...@gmail.com>

[Mobile Ads SDK Forum Advisor Prod]

Hi Vincent,

Thank you for giving me your Id's in private. When testing the Native ad in our Sample app just adding this line "System.out.println(error);" to "onAdFailedToLoad" callback then the result was I/System.out: domain: com.google.android.gms.ads, code: 3, message: Account not approved yet. <https://support.google.com/admob/answer/9905175#1 >. You may also check address verification with pin. If after these steps you still don't see ads in your test devices please respond on this thread.

Regards,

Aryeh Baker Mobile Ads SDK Team

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[Vincent L]

Hi Aryeh Baker：

  You are right. I checked my account and found that there was no PIN, but I could not get it through the following methods

1、I checked my account and it was over $10

2、Perfect my account information, add mobile phone number

3、My country is in China and I in there

4、If you don't receive a PIN, you can log in to AdSense. On the AdSense homepage, find the PIN verification card and click "Verify".

But when I log on to AdSense, I can't find the PINverification card

5.I have consulted many friends, they said that in China, it is not easy to receive PIN by mail, they can tell you by phone.

Could you please check my account number and tell me the PIN by phone

[Mobile Ads SDK Forum Advisor Prod]

Hi Vincent,

Thank you for your message.

As much as we want to help you, I’m afraid your concern is an account-related issue which is beyond the scope of this forum. For further assistance, we really do recommend reaching out to the AdMob Help Center. They are more capable of giving support when it comes to any account-related concerns.


Regards,

 

Sherwin Diesta Mobile Ads SDK Team

 

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