[Android] Occasional exception with App Open Ads

[Michael Diener]

Hi,

I use App Open Ads via Java and my code is not much different from the example code for that ad type.

Occasionally I get the following exception:

06-01 07:50:33.758 10443 23584 23584 D DynamitePackage: Instantiating com.google.android.gms.ads.ChimeraAdOverlayCreatorImpl
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: Application attempted to call on a destroyed WebView
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: java.lang.Throwable
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at org.chromium.android_webview.AwContents.m(chromium-TrichromeWebViewGoogle6432.aab-beta-573505342:10)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at com.android.webview.chromium.WebViewChromium.setBackgroundColor(chromium-TrichromeWebViewGoogle6432.aab-beta-573505342:32)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at android.webkit.WebView.setBackgroundColor(WebView.java:3023)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at com.google.android.gms.ads.internal.webview.y.ab(:com.google.android.gms.policy_ads_fdr_dynamite@231710101@231710100057.526733554.526733554:0)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at com.google.android.gms.ads.internal.overlay.k.w(:com.google.android.gms.policy_ads_fdr_dynamite@231710101@231710100057.526733554.526733554:35)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at com.google.android.gms.ads.internal.overlay.k.d(:com.google.android.gms.policy_ads_fdr_dynamite@231710101@231710100057.526733554.526733554:23)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at com.google.android.gms.ads.internal.overlay.client.a.bN(:com.google.android.gms.policy_ads_fdr_dynamite@231710101@231710100057.526733554.526733554:27)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at agb.onTransact(:com.google.android.gms.policy_ads_fdr_dynamite@231710101@231710100057.526733554.526733554:4)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at android.os.Binder.transact(Binder.java:1164)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at com.google.android.gms.internal.ads.zzatj.zzbh(com.google.android.gms:play-services-ads-base@@22.1.0:8)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at com.google.android.gms.internal.ads.zzbro.zzk(com.google.android.gms:play-services-ads-lite@@22.1.0:9)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at com.google.android.gms.ads.AdActivity.onCreate(com.google.android.gms:play-services-ads-lite@@22.1.0:18)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at android.app.Activity.performCreate(Activity.java:8341)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at android.app.Activity.performCreate(Activity.java:8320)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1417)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3622)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:3778)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:101)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:138)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2303)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at android.os.Handler.dispatchMessage(Handler.java:106)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at android.os.Looper.loopOnce(Looper.java:201)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at android.os.Looper.loop(Looper.java:288)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at android.app.ActivityThread.main(ActivityThread.java:7884)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at java.lang.reflect.Method.invoke(Native Method)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:548)
06-01 07:50:33.763 10443 23584 23584 W cr_AwContents: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:936)

The exception is one part of the problem, the other issue is that in this case then the method "onAdFailedToShowFullScreenContent(AdError adError)" of the FullScreenContentCallback is not invoked. The main effect is then that my loading screen still shows (it would be closed in FullScreenContentCallback.onAdFailedToShowFullScreenContent or FullScreenContentCallback.onAdDismissedFullScreenContent). 

As this exception is not not reliably reproducible, no code attached. But again, basically it's the same as the sample code for app open ads.

Best,

Michael

[Mobile Ads SDK Forum Advisor]

Hello Michael,

Thank you for reaching out to us.

For us to properly troubleshoot your issue, kindly provide us the following information below privately:

• Sample App Project where this issue occurs
• Steps to replicate
• App ID
• SDK Version
• Complete Stack Trace Error
• Device name and versions affected

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Thanks,
 

Mobile Ads SDK Team