RE: [google-admob-ads-sdk] "You haven't set up an app-ads.txt yet" on AdMob

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Mobile Ads SDK Forum Advisor

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Aug 2, 2021, 10:21:03 AM8/2/21
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Hi KKHTW,

Thank you for bringing this concern to our attention. We would first suggest looking into how to set up the app-ads.txt file as shown here . The 2 concerns I have when looking at your setup are the custom ads and the ads txt files. I believe those could be causing issues with the crawler when it is looking for the file. You can also look at this link to check out solutions for common issues.

Regards,

Google Logo
William Pescherine
Mobile Ads SDK Team
 


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KKHTW

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Aug 2, 2021, 10:55:49 AM8/2/21
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Hi William Pescherine,

Thank you for the swift response.

Yeah, the step of "redirecting from /app-ads.txt to /ads.txt" might be the cause of the issue. I found this method online and it seems that many AdMob users have successfully setup the app-ads.txt this way, so I tried it, not sure it would work or not.

I followed all the steps on the page you gave when setting the app-ads.txt, except the part of redirection.

Three questions:

1. Is the step of "redirecting from /app-ads.txt to /ads.txt" really causing the problem?

2. If the answer of 1 is yes, is there a way to setup the app-ads.txt on Blogger?

3. If nothing is done about the app-ads.txt from the beginning, what would the APP-ADS.TXT tab on AdMob show?
Would it show:
 (1) "No app-ads.txt file is found for this app." with a gray spot, as shown in the table in the following link? or
 (2) "You haven't set up an app-ads.txt yet", as described in the original post?


I thought it would be (1), but the current status is (2).

Regards,

KKHTW

Mobile Ads SDK Forum Advisor

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Aug 2, 2021, 12:09:18 PM8/2/21
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Hi there,

I work with William and will assist you. This forum can only assist integrating the Mobile Ads SDK into apps, and you are asking about app-ads.txt setup. The pages William showed you are on the AdMob Forum, you can ask them or the community for assistance.

Regards,

Google Logo
Aryeh Baker
Mobile Ads SDK Team
 


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KKHTW

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Aug 2, 2021, 12:46:34 PM8/2/21
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Hi Aryeh Baker,

Thank you for the swift response.

The "Contact us" there is not working and is redirected to the forum.

I asked the question several days ago in the forum there. However, a response that only suggested the official page about the app-ads.txt was marked by another as the recommended answer. That's really disappointing. How come an answer that doesn't solve the issue can be marked as "recommended"?

And since:
1. The "Contact us" is not functioning,
2. The forum is not helping,
I keep searching the web for a solution, and found the group here.

The user experience provided by AdMob is really, really frustrating. (No functiong "contact us". No functioning forum.)

Regards,

KKHTW

Mobile Ads SDK Forum Advisor

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Aug 2, 2021, 3:46:00 PM8/2/21
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Hi there,

This is out of scope for us, we only help integrate the Mobile Ads SDK into apps. With that being said, I checked the documents that William showed you and all the examples of redirect have the full "app-ads.txt" in the name of the file. Once again, the place to get help on this is the AdMob Forum.

Kevin

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Nov 24, 2021, 7:12:43 AM11/24/21
to Google Mobile Ads SDK Developers
Hi

i see your ad active on 0
you dont add ad unitds on to your apps?

Mobile Ads SDK Forum Advisor

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Nov 24, 2021, 5:34:46 PM11/24/21
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Hi Kevin,

Thnk you for reaching out to us. We would start by asking if you can post a new thread so that we can be certain to give you our full attention. At the same time we would ask if you can give us more context of the issue that you are seeing.

Regards,
Google Logo
William Pescherine
Mobile Ads SDK Team
 


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KKHTW

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Mar 28, 2022, 10:08:47 AM3/28/22
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Hi Kevin,

Yes, that was the point. I set up an ad unit and it started working well.

Thank you for the great help  :)

Kevin 在 2021年11月24日 星期三下午8:12:43 [UTC+8] 的信中寫道:

Mobile Ads SDK Forum Advisor

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Mar 28, 2022, 11:23:39 AM3/28/22
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Hello,

Thank you for updating us and I'm glad that you were able to resolved your issue.

If you have any other concern related to Mobile Ads SDK, please provide us the details. We'll be happy to assist you.

Regards,
Google Logo
Teejay Wennie
Mobile Ads SDK Team
 


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許君豪

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Mar 28, 2022, 11:46:43 AM3/28/22
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Thanks for your support. 

Mobile Ads SDK Forum Advisor <mobile...@forumsupport.google> 於 2022年3月28日 週一 下午11:23寫道:
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