No fill from ad server

[shan...@nayidishastudios.com]

Hi. I'm trying to use the admob package for unity to display ads in my game. However I can't get test ads to show up on my device. I've added the 'AddTestDevice("xxxxxx")' to the builder before sending the ad request. The logcat is as follows :

I/Ads     (13188): Starting ad request.

I/Ads     (13188): Use AdRequest.Builder.addTestDevice("XXXXXXXXXXXXXX") to get test ads on this device.

I/Ads     (13188): Please set theme of AdActivity to @android:style/Theme.Translucent to enable transparent background interstitial ad.

I/Ads     (13188): No fill from ad server.

W/Ads     (13188): Failed to load ad: 3

I've also created an ad unit on the admob console and tried to display live ads but those also don't work on devices I've tried to run test ads on previously. I've tried this multiple devices. The live ads work properly on a fresh device but after that if I try to run a test ad on it, then I keep getting the error above with test and live ads. 

I've tried changing the package name as well, suggested in the search results of google. Also my account or app isn't disabled as far as I know since I didn't get any mail or notification about the same.

Please help solve this issue. 

Thanks,

Shantanu Singh

[Ide Stoutjesdijk]

We're having the same problem.

Op donderdag 3 december 2015 11:59:47 UTC+1 schreef shan...@nayidishastudios.com:

[Vu Chau (MobileAds SDK Team)]

Hi Shantanu,

First thing I noticed, is that if you've already added the test device ID, you shouldn't be seeing the log entry prompting you (Use AdRequest.Builder.addTestDevice("XXXXXXXXXXXXXX")) to do it again.

Regarding the main issue, does it hold true for when you initially serve test ads as well?  Are you able to provide us with the affected ad unit ID(s)?

Thanks,

Vu Chau

Mobile Ads SDK Team

[shan...@nayidishastudios.com]

Hi Vu,

Thanks for replying. The test device ID doesn't show up in the log when I use the addTestDevice command. The logcat I posted, was from a device trying to load live ads, where test ads had failed to load with the same error (No fill from ad server).

As for the affected ad units, there are four of them. I first tried to test the admob integration using a test app which wasn't published on the app store. For the test app, I created a banner and an interstitial ad and both failed to load with same error. 

I assumed it could be a bug that affected non published titles, so I tried the same by creating 2 more ad units (banner and interstitial again) for one of my published apps but faced the same error. 

The affected ad unit ids are :

1. Test App - banner - ca-app-pub-3359501178475033/6149331307

                  - interstitial - ca-app-pub-3359501178475033/4356370509

2. Vasco VR - banner - ca-app-pub-3359501178475033/6273755700

                    - interstitial - ca-app-pub-3359501178475033/6494081708

Let me know if anything else is required. Thanks!

[Tristan Emrich]

Hi Shantanu,

Are you still experiencing an issue with "no fill" from the ad server? We tested the ad units on our end with our sample apps and were not able to reproduce the issue. 

Can you check with your AdMob account again to make sure there aren't any issues.

Thank you!

Tristan

[Tristan Emrich]

Also, are you using a Unity plugin or are you calling the Google Mobile Ads SDK outside of the Unity engine?

[Shantanu Singh]

Hi Tristan,

Just tried our app as well. The ads show up now. Is there a duration that we need to wait after creating a property, before ads become available? 

Also, our app is targeted towards 3-7 years age group, so are there any particular settings that we need to change to ensure appropriate ads are shown in the app?

--

---
You received this message because you are subscribed to a topic in the Google Groups "Google Mobile Ads SDK Developers" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/google-admob-ads-sdk/h9OnA4RhA_A/unsubscribe.
To unsubscribe from this group and all its topics, send an email to google-admob-ads...@googlegroups.com.
To post to this group, send email to google-adm...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

[Shantanu Singh]

Hi Tristan,

Yesterday while trying our app, we again faced the same error 'onInterstitialFailedEvent: REQUEST_INVALID' with the following setup details :

Account Id : 605054fb085a42f3a5bd1d3c44d04c6b

PlacementId : 1449600850983

Please look into it. Thanks!

[Tristan Emrich]

Hi Shantanu, 

Glad to hear you were to able to see the ads show up the other day. It sounds like you are trying to display an interstitial, so I would recommend taking a look at our Android Interstitial Ads guide. It walks through the steps of creating, loading, and displaying an interstitial ad. Because interstitial ads require more bandwidth than banner ads, they need to be pre-loaded before they can be displayed. 

For apps that target children, you can take a look at the Child-Directed settings section in our Android Targeting guide for more information.  

If you are still experiencing the same error after following our Interstitial Ads guide, can you try adding your ad unit id to our example AdMob Interstitial app app to see if you get the same error? This should tell us if it is the implementation or ad unit ID that is causing the issue.  

Thank you!

Tristan

On Sunday, December 20, 2015 at 10:05:17 PM UTC-8, Shantanu Singh wrote:

Hi Tristan,

Yesterday while trying our app, we again faced the same error 'onInterstitialFailedEvent: REQUEST_INVALID' with the following setup details :

Account Id : 605054fb085a42f3a5bd1d3c44d04c6b

PlacementId : 1449600850983

Please look into it. Thanks!

On Sat, Dec 19, 2015 at 11:01 AM, Shantanu Singh <shan...@nayidishastudios.com> wrote:

Hi Tristan,

Just tried our app as well. The ads show up now. Is there a duration that we need to wait after creating a property, before ads become available? 

Also, our app is targeted towards 3-7 years age group, so are there any particular settings that we need to change to ensure appropriate ads are shown in the app?

To unsubscribe from this group and all its topics, send an email to google-admob-ads-sdk+unsub...@googlegroups.com.
To post to this group, send email to google-admob-ads-sdk@googlegroups.com.