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Mobile Ads SDK Team |
Hi,
Upon checking, I've seen that your app is under "Requires review" status. It means that your app hasn’t been reviewed yet. To have it reviewed, you must link your app to a supported app store. You can link a supported store to your app in the All Apps or App settings pages and submit for review. During the review, apps may experience limited ad serving (https://support.google.com/admob/answer/9493252). Reviews generally take a couple of days, but in some cases we may require more time to evaluate your app. You can check the status of your review (https://support.google.com/admob/answer/10564477?hl=en#status) and your app’s ad serving in your AdMob account. To know more about app readiness, you can check this article (https://support.google.com/admob/answer/10564477?hl=en). If you encounter any error in your account, we recommend reaching out to the Product Support Team (https://support.google.com/admob/thread/new?hl=en) to better assist you.
Hi Alf,
Thank you for your response. Can you confirm if you've tried our sample app ad unit id in your app and was able to load ads? If yes, then this is more on ad serving limit that we've mentioned previously that may caused due to your app being in "Requires review" status. Kindly note that the SDK just requests an ad to the ad server (E.g: AdMob), and I'm afraid that it doesn't have any control on fill rate / match rate and policy error of your app. This is more of an ad serving issue which is out of scope to our team. That said, we would recommend raising this to our Product Support team instead. The product specialist there should be able to assist you further on this.