Questions about the consent form.

[Adilson Lucindo]

I'm an indie developer, I work alone using Game Maker software.
I've implemented the Admob extension, it's working. But it's not clear what's going on.
There is no information anywhere apart from the manual which is insufficient for a perfect understanding.

I'm in Brazil. I'm using: AdMob_Consent_RequestInfoUpdate(AdMob_Consent_Mode_DEBUG_GEOGRAPHY_EEA)
I'm using AdMob_SetTestDeviceId()

I'm getting the user's age.
For each targeting I do the following:

if (user_age_status == "major") {
AdMob_Targeting_MaxAdContentRating(AdMob_ContentRating_TEEN)
}

if (user_age_status == "under-age") {
AdMob_Targeting_UnderAge(true)
AdMob_Targeting_MaxAdContentRating(AdMob_ContentRating_TEEN)
}

if (user_age_status == "children") {
AdMob_Targeting_COPPA(true)
AdMob_Targeting_MaxAdContentRating(AdMob_ContentRating_GENERAL)
}

When the user is defined as "major", the form is displayed and will return PERSONALIZED or DECLINED according to the choice.

1. Here's my first question. When refusing, shouldn't it be NON_PERSONALIZED instead of DECLINED?

When the user is defined as "under-age", the form is not shown and is automatically OBTAINED and DECLINED.

When the user is defined as "children", unlike "under-age", it is REQUIRED and then UNKNOWN. 

2. What defines whether it is REQUIRED or not. If you are in the European Union. But children and under-age shouldn't. Do I have to use AdMob_Targeting_UnderAge(true) before AdMob_Targeting_COPPA(true)?

And what exactly happens to the ads if it is set to UNKNOWN for some reason?

3. If the game is started with the network disconnected, consent is not obtained, but if it is connected during the game, the ads load and are shown as UNKNOWN. Should I stop this from loading, or will the ads be non-personalized?

[Mobile Ads SDK Forum Advisor]

Hi Lucindo,

Thank you for contacting us.

Kindly note that the displaying consent form is independent to the ad targeting. You should request an update of the user's consent information at every app launch kindly refer this article.

Targeting parameters will be applied globally to every ad request at the time For available targeting tags, refer to the RequestConfiguration.Builder documentation. kindly check the following parameters: 

• Child-directed setting
• Ad content filtering
• Child-directed setting

Q - When refusing, shouldn't it be NON_PERSONALIZED instead of DECLINED?

--Limited ads serving applies if there is no consent for IAB TCF Purpose 1 in accordance with the EU user consent policy.

Q - Do I have to use AdMob_Targeting_UnderAge(true) before AdMob_Targeting_COPPA(true)?

--  The tags to enable the Child-directed setting and setTagForUnderAgeOfConsent() should not both simultaneously be set to true. If they are, the child-directed setting takes precedence.

Q - If the game is started with the network disconnected, consent is not obtained, but if it is connected during the game, the ads load and are shown as UNKNOWN. Should I stop this from loading, or will the ads be non-personalized?

-- We haven't observed this behavior could you please share a sample project which is reproducing the issue?

Kindly note that GMA SDK officially supports  Android |  iOS |  Unity | Flutter.
 

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002vEaoeQAC&entry.80707362=00261096

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vEaoe:ref" (ADR-00261096)

Thanks,
 

Mobile Ads SDK Team