Unlinking AdMob from Google Analytics

463 views
Skip to first unread message

Velja

unread,
Apr 19, 2014, 2:58:46 PM4/19/14
to google-adm...@googlegroups.com
I have deleted Google Analytics account that was linked to my AdMob account, and now all my apps from AdMob are gone too.

Home, Monetize and Promote tabs behave like I just made a new, empty account, and when I open Analytics tab in AdMob, I get this message:
Sorry, you do not have access to this Google Analytics account.
Please contact your administrator to add you to the following Google Analytics account: ...

I tried adding the apps again, but I get an error when I try to link to the Play Store. If I add them without linking them, they disappear after refreshing the page.
During the time the new app is visible, I can also see my old apps in the list (only stats, no name or icon).

I've searched everywhere, and I can't find a way to unlink AdMob from Google Analytics or link it to another profile. Anyone has any idea on what I should do?

Eric Leichtenschlag

unread,
Apr 21, 2014, 3:41:10 PM4/21/14
to google-adm...@googlegroups.com
I'm not sure how to help you. I don't have any more information than what's in the AdMob Help Center.

Mohamed Draa

unread,
Apr 24, 2014, 2:22:35 AM4/24/14
to google-adm...@googlegroups.com
I have the same problem. After delete Google Analytics account, i'm unable to monitor my apps in admob. Any solution?

Velja

unread,
Apr 24, 2014, 2:46:52 PM4/24/14
to google-adm...@googlegroups.com
I have contacted Google, and will update you on what they said to me. Until then, you can still use AdSense.

Mohamed Draa

unread,
Apr 24, 2014, 4:19:50 PM4/24/14
to google-adm...@googlegroups.com
Ok, Thanks a lot.


--

---
You received this message because you are subscribed to a topic in the Google Groups "Google AdMob Ads Developers" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/google-admob-ads-sdk/fC-2nJMGiMs/unsubscribe.
To unsubscribe from this group and all its topics, send an email to google-admob-ads...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Roberto Estivill

unread,
Apr 24, 2014, 5:30:47 PM4/24/14
to google-adm...@googlegroups.com
I have the same problem. I added analytics to my app from the Admob website. After deleting de Analytics account from the Google Analytics panel, my app dissapeared from ad mob leaving me with no clue what's going on with the ad. The ad is still getting views, as i'm able to see them on the app.

Any update/solution will be appreciated
Robert
Ok, Thanks a lot.


To unsubscribe from this group and all its topics, send an email to google-admob-ads-sdk+unsub...@googlegroups.com.

Velja

unread,
Apr 25, 2014, 12:47:21 PM4/25/14
to google-adm...@googlegroups.com
OK, the customer service contacted me back, and managed to restore my analytics account. Everything works fine now.
If you have the same problem, you will have to contact Google AdWords Support, and make sure you explain your issue as clearly as possible.
The guy from the customer service said it's impossible to unlink AdMob from the Analytics account, but they could restore my deleted account, and hopefully, they will manage to restore yours (probably depending on how long it ago you deleted it).

Mohamed Draa

unread,
Apr 28, 2014, 10:34:17 AM4/28/14
to google-adm...@googlegroups.com
I contacted the customer service and restored my analytics account.
Everything works normally.
Thx Velja.
Reply all
Reply to author
Forward
0 new messages