There was a problem getting an ad response. ErrorCode: 0

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Almas Maris

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Jun 21, 2016, 11:05:45 AM6/21/16
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I'm getting error when trying to using Google Mobiles Ads SDK.

06-21 21:46:57.086 9619-9635/com.id.maris.kamuspalembang W/Ads: There was a problem getting an ad response. ErrorCode: 0
06-21 21:46:57.086 9619-9619/com.id.maris.kamuspalembang W/Ads: Failed to load ad: 0

@Override
    public View onCreateView(LayoutInflater inflater, ViewGroup container, Bundle savedInstanceState) {
       
final View view = inflater.inflate(R.layout.fragment_main, container, false);

        MobileAds.initialize(this.getContext(),R.string.app_ad_id);

        // Grab your RecyclerView and the RecyclerViewFastScroller from the layout
        mRecyclerView = (RecyclerView) view.findViewById(R.id.recyclerView);
        VerticalRecyclerViewFastScroller fastScroller = (VerticalRecyclerViewFastScroller) view.findViewById(R.id.fast_scroller);

        // Connect the recycler to the scroller (to let the scroller scroll the list)
        fastScroller.setRecyclerView(mRecyclerView);

        // Connect the scroller to the recycler (to let the recycler scroll the scroller's handle)
        mRecyclerView.addOnScrollListener(fastScroller.getOnScrollListener());

        mRecyclerView.addItemDecoration(
               
new DividerItemDecoration(getActivity(), null));

        AdView mAdView = (AdView) view.findViewById(R.id.adView);
        AdRequest adRequest = new AdRequest.Builder().build();

//       AdRequest adRequest = new  AdRequest.Builder().addTestDevice("F0F8469FF147B5FB926C65040F92276A")
//                .build();

        mAdView.loadAd(adRequest);

        return view;
    }


I'm getting the error when using this code:
AdRequest adRequest = new AdRequest.Builder().build();

But, if i'm using ad request with testing device:

AdRequest adRequest = new  AdRequest.Builder().addTestDevice("F0F8469FF147B5FB926C65040F92276A")
.build();

My app show ads successfully. 

Could you help me fix this problem?

Veer Arjun Busani(Mobile Ads SDK Team)

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Jun 21, 2016, 12:03:43 PM6/21/16
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Hi Almas,

It could be that you have only recently created a new Ad Unit ID and requesting for live ads. It could take a few hours for ads to start getting served if that is that case. If you are receiving test ads then your implementation is fine. Just wait a few hours and see if you are able to receive live ads then. If not, can send us your Ad Unit ID for us to look into.

Thanks,
Veer Busani
Mobile Ads SDK Team

Sébastien Leclerc

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Jun 21, 2016, 12:48:22 PM6/21/16
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I recently ran into a similar issue and lost a few hours because of it.

You guys should add a warning in the AdMob web console and/or in Logcat informing the developer that his new ad unit might not be properly created until a few hours.

Almas Maris

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Jun 22, 2016, 4:22:56 AM6/22/16
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Thank you for your reply. My ads works now. Like Sebastian said you guys should warn the developers that his new ad unit might not be properly created until a few hours. It will be very helpful.

Veer Arjun Busani(Mobile Ads SDK Team)

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Jun 22, 2016, 10:55:07 AM6/22/16
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Hi guys,

Thank you and I will certainly forward this request to the team.

Thanks,
Veer Busani
Mobile Ads SDK Team

莫梓奇

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Jul 11, 2016, 4:34:35 AM7/11/16
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can you help me 
W/Ads: There was a problem getting an ad response. ErrorCode: 0
W/Ads: Failed to load ad: 0

Veer Arjun Busani(Mobile Ads SDK Team)

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Jul 11, 2016, 8:56:48 AM7/11/16
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Hi there,

Could you send us your Ad Unit ID? Also, have you tried to test with our sample apps? It could also mean that you are testing using a newly created Ad Unit ID. In that case, I would suggest you to try again now and let us know if the issue still exists.

Thanks,
Veer Busani
Mobile Ads SDK Team

Bruce Young

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Aug 31, 2016, 8:09:59 AM8/31/16
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Hi,I have the same issue,when I testing the video ad,it aways return 403 error for me,yes,aways,so your example app is,I feel so bad,could you help me fix the problem?

Veer Arjun Busani(Mobile Ads SDK Team)

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Aug 31, 2016, 10:59:03 AM8/31/16
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Hi Bruce,

It might be an issue with your Ad Unit ID. Can you share this with us and we will have a look. I'm assuming that you have already tried with our sample apps and still seeing this issue. Is it the same error code 0 as reported earlier in this thread? And if so and if you have only recently created your Ad Unit ID, I would suggest that you wait for a few hours and try again.

Thanks,
Arjun Busani
Mobile Ads SDK Team

Anil D

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Sep 30, 2016, 8:51:52 AM9/30/16
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Hello Veer Arjun,
I am also facing similar error 
"There was a problem getting an ad response. ErrorCode: 0"
"Failed to load ad: 0"

although the Banner_id which i am using is working well for my other published app, but not working for my this app.

Regards 
Anil D 

Veer Arjun Busani(Mobile Ads SDK Team)

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Sep 30, 2016, 9:54:46 AM9/30/16
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Hi Anil,

Can you try with our sample apps and let us know? Also, do send us your Ad Unit ID and Charles session and we will have a look into it.

Thanks,
Arjun Busani
Mobile Ads SDK Team

Sandeep

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Oct 3, 2016, 7:41:08 AM10/3/16
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Hi Arjun,

Am also getting the same error. How do I send you my Ad Unit ID? Is it okay to send it in this reply or on email?

Thanks,
Sandeep

Veer Arjun Busani(Mobile Ads SDK Team)

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Oct 3, 2016, 10:16:10 AM10/3/16
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Hi Sandeep,

You can simply reply back to me privately with your Ad Unit ID. Also note that if it is a recently created one, then do wait for a few hours and try again. 

Thanks,
Arjun Busani
Mobile Ads SDK Team

Sandeep

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Oct 3, 2016, 10:20:37 AM10/3/16
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This may look silly, but how do I reply to you privately here? I do not see any option.

Veer Arjun Busani(Mobile Ads SDK Team)

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Oct 3, 2016, 10:23:01 AM10/3/16
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Hi Sandeep,

Let me send you an email. Do reply back with your Ad Tag.

Thanks,
Arjun Busani
Mobile Ads SDK Team

Bhanu sri

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Oct 5, 2016, 7:39:55 AM10/5/16
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My unit id is ca-app-pub-4111618731275994/6290057069.It only gives test ad.please help me

Veer Arjun Busani(Mobile Ads SDK Team)

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Oct 5, 2016, 9:43:41 AM10/5/16
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Hi Bhanu,

Is that an archived Ad Unit ID? It is not a valid one and I would suggest you to recheck this in your AdMob dashboard.

Thanks,
Arjun Busani
Mobile Ads SDK Team

Adit Zoom

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Oct 18, 2016, 9:19:46 AM10/18/16
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Hi,

I am new to Admob, and signed up for Admob yesterday.I am trying to integrate admob in an existing app.  I am facing similar problem, Test Ads are showing but not real ads. So I tried with a different package name and the real ads are showing. So the Ads are not showing for the existing app (package name).

Please help

Thanks
Adit

Veer Arjun Busani(Mobile Ads SDK Team)

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Oct 18, 2016, 10:28:39 AM10/18/16
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Hi Adit,

If you think it's only due to your Bundle ID that you are not receiving any ads, then -
  • Either rename it to something different if your app is not in prod yet. 
  • Or, contact our AdMob Product Support team and let them know of your Bundle ID if you cannot change it.
Thanks,
Arjun Busani
Mobile Ads SDK Team 

Adit Zoom

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Oct 19, 2016, 1:49:16 AM10/19/16
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Thank you Arjun,

We cannot change the Bundle ID. 

The link you provided to contact support team just goes to a website an i dont see any place to either email them or ask question.

Can you please point us all to the right place to get support from Admob?

Thanks
Adit 

Veer Arjun Busani(Mobile Ads SDK Team)

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Oct 19, 2016, 10:14:20 AM10/19/16
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Hi Adit,

You need to open that link with your AdMob account already logged in. The linked page would try to lookup your account and load a form for you to submit. That form is the only way you can contact AdMob Product Support team.

Thanks,
Arjun Busani
Mobile Ads SDK Team

Adit Zoom

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Oct 25, 2016, 8:06:15 AM10/25/16
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Hi Arjun,

I filled the form 3 times in last 7 days ( the first one was on 19th) , I haven't got any response from the admob support team. 

I am not sure if my issue is reaching to the support team, as there isn't any acknowledgement(not even an auto generated email) from admob.

I am coming to a point to give up and see other options.

Thanks,
Adit 

sandip patel

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Nov 22, 2016, 10:46:02 AM11/22/16
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Hi Veer,
my app unit id is Ad unit ID: ca-app-pub-6316945168895395/1691906069 
Ads are loaded successfully with test device, but when i tried to test without test device it shows
error like "There was a problem getting an ad response. ErrorCode: 0"
my app is linked with play store app.

On Tuesday, June 21, 2016 at 8:35:45 PM UTC+5:30, Almas Maris wrote:

Veer Arjun Busani(Mobile Ads SDK Team)

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Nov 22, 2016, 11:41:52 AM11/22/16
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Hi Sandip,

This sounds like a serving issue. Can you confirm that you were able to load ads when you change your Bundle ID? If so, then you need to contact our AdMob Product Support team and send both your Ad Unit ID and Bundle ID to get this sorted out.

Thanks,
Arjun Busani
Mobile Ads SDK Team

Tran si nghia

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Nov 22, 2016, 7:40:34 PM11/22/16
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Hi Veer, This is the first time I put Ads in my project and I'm getting error when trying to using it.
    I have been waiting for a day but when there's still show nothing when running in a AVD.  
My Unit Id is ca-app-pub-8154285100101356/5889772825 
 
Hope your help. Best regards.

11-23 07:32:51.216 147-1366/? W/SocketClient: write error (Broken pipe)
11-23 07:32:51.236 1322-1322/? W/Ads: JS: The page at https://googleads.g.doubleclick.net/mads/static/mad/sdk/native/sdk-core-v40.html displayed insecure content from file:///android_asset/webkit/android-weberror.png.
                                       (null:1)
11-23 07:32:51.236 1322-1322/? W/Web Console: The page at https://googleads.g.doubleclick.net/mads/static/mad/sdk/native/sdk-core-v40.html displayed insecure content from file:///android_asset/webkit/android-weberror.png.
                                               at null:1
11-23 07:33:01.136 1322-1363/? W/Ads: There was a problem getting an ad response. ErrorCode: 0
11-23 07:33:01.136 1322-1322/? W/Ads: Failed to load ad: 0

sandip patel

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Nov 23, 2016, 1:35:05 AM11/23/16
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This is what i got when i changed my app id
11-23 11:59:13.140 9918-9918/com.myapp.packageidI/Ads: Starting ad request.
11-23 11:59:13.140 9918-9918/com.myapp.packageidI/Ads: Use AdRequest.Builder.addTestDevice("7DA8A5B216E868636B382A7B9756A4E6") to get test ads on this device.
11-23 11:59:13.143 6523-6523/? D/Ads: Binding to the ad cache service.
11-23 11:59:13.145 9918-9918/com.myapp.packageidD/Ads: Getting webview cookie from CookieManager.
11-23 11:59:13.146 9918-10289/com.myapp.packageidD/Ads: AdLoaderBackgroundTask started.
11-23 11:59:13.151 9918-10290/com.myapp.packageidD/Ads: Fetching ad response from remote ad request service.
11-23 11:59:13.171 6523-6523/? D/Ads: Binding to the ad request service.
11-23 11:59:13.185 6523-10292/? D/Ads: Starting ad request from service using: AFMA_getAd
11-23 11:59:13.205 6523-10293/? D/Ads: Fail to obtain recent context.
11-23 11:59:13.230 6523-10292/? D/Ads: Got 2 signal pbs from gmscore
11-23 11:59:13.237 6523-10292/? D/Ads: Merged client and gmscore signals
11-23 11:59:13.237 6523-10292/? D/Ads: Return the combined signals
11-23 11:59:13.381 6523-10292/? W/Ads: Received error HTTP response code: 403
11-23 11:59:13.381 9918-9930/com.myapp.packageidD/Ads: Received ad response.
11-23 11:59:13.381 9918-9930/com.myapp.packageidW/Ads: There was a problem getting an ad response. ErrorCode: 0
11-23 11:59:13.381 9918-9918/com.myapp.packageidW/Ads: Failed to load ad: 0
11-23 11:59:13.386 9918-9918/com.myapp.packageidD/Ads: Enable the debug gesture detector on the admob ad frame.


it shows new 403 error with existing ErrorCode: 0

Veer Arjun Busani(Mobile Ads SDK Team)

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Nov 23, 2016, 10:11:19 AM11/23/16
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Hi Sandip,

I was able to load Banner Ads on my Android device using your Ad Unit ID. Can you try again with this sample app and let us know? Also try with an actual device as Android Emulator only loads test ads. Note that Ad Unit IDs take a few hours for it to start loading ads.

Thanks,
Arjun Busani
Mobile Ads SDK Team

Message has been deleted

sandip patel

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Nov 23, 2016, 11:48:03 PM11/23/16
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Hi Veer,
I have implemented Admob with my apps feed with NativeAppInstallAd using AdLoader.
I was able to load successfully on my real device with test device. But when i tried to ads load without test devices, it gives error with ErroeCode :0
Here is admobs keys

As you replied earlier, I had also tried with changing bundle id, but there was no change in result.

ADMOB_APP_ID = "ca-app-pub-6316945168895395~3308240069";
ADMOB_AD_UNIT_ID = "ca-app-pub-6316945168895395/1691906069";

Joshua Lagonera (Mobile Ads SDK Team)

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Nov 24, 2016, 12:16:00 AM11/24/16
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Hi Sandip,

Upon checking the Ad Unit ID you provided, it seems to be a Native Express Ad. The implementation you are using (loading Native Ads via an AdLoader) is for Native Advanced Ads, which is only available to a select number of publishers.
That said, I tried using your Ad Unit ID on this sample app and I can successfully receive ads. Can you try it on your side as well?

Regards,
Joshua Lagonera
Mobile Ads SDK Team

sandip patel

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Nov 24, 2016, 12:55:21 AM11/24/16
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Hello,

Can you able to make my ad unit id be able to request ads for native advance ads

Joshua Lagonera (Mobile Ads SDK Team)

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Nov 24, 2016, 1:46:34 AM11/24/16
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Hi Sandip,

You would have to contact your Account Manager for access to Native Advanced Ads, or contact our Product Support Team via this form.

Regards,
Joshua Lagonera
Mobile Ads SDK Team

Dev Justalk

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Nov 24, 2016, 4:07:45 AM11/24/16
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Hello,

Also got a Error Code 0 requesting native ads. Test ads are available.
Ad unit id is registered about 6 hours ago.

My ad unit id is ca-app-pub-2808883919351804/5233948774

sandip patel

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Nov 24, 2016, 4:11:18 AM11/24/16
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Hi Joshua,
Can you help me to contact with support team.
Thanks.

Joshua Lagonera (Mobile Ads SDK Team)

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Nov 24, 2016, 4:24:25 AM11/24/16
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Hi All,

@Dev

I just tried your Ad Unit ID in our sample apps and I can verify that I can receive ads. Would you be able to verify it on your side?
I have also noticed that your Ad Unit ID is a Native Express Ad with a Large Template, which would indicate that the NativeExpressAdView would require at least 250dp in height in order to properly display ads using that Ad Unit ID.

@Sandip

As previously stated, you may contact our support Team using this form, or using the Contact Us button on the upper right hand portion of the AdMob Help Center page.

Regards,
Joshua Lagonera
Mobile Ads SDK Team

Ankur Jagani

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Dec 1, 2016, 3:15:49 AM12/1/16
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Hi,

 Would you please review below adUnit id. i am getting test ads very fine, but not live ads. i have tried all the available solution while r&d. 

Ad unit ID: ca-app-pub-8642192549782809/6689841374
App ID: ca-app-pub-8642192549782809~6689841374


On Tuesday, June 21, 2016 at 9:33:43 PM UTC+5:30, Veer Arjun Busani(Mobile Ads SDK Team) wrote:
Hi Almas,

It could be that you have only recently created a new Ad Unit ID and requesting for live ads. It could take a few hours for ads to start getting served if that is that case. If you are receiving test ads then your implementation is fine. Just wait a few hours and see if you are able to receive live ads then. If not, can send us your Ad Unit ID for us to look into.

Thanks,
Veer Busani
Mobile Ads SDK Team

Joshua Lagonera (Mobile Ads SDK Team)

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Dec 1, 2016, 3:37:52 AM12/1/16
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Hi Ankur,

Thanks for providing your Ad Unit ID. However, upon checking, the Ad Unit ID you provided to us does not seem to belong under the App ID you provided.
Can you check if you are using the correct Ad Unit ID? Your Ad Unit ID should be shown in your Ad Review Center when you select your App. For example:


Regards,
Joshua Lagonera
Mobile Ads SDK Team

atrivi...@gmail.com

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Dec 28, 2016, 10:46:41 AM12/28/16
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Hi Joshua

I have bunch of apps and none of the apps are showing ads
Publisher ID: pub-3469612905614117

I am mainly concerned about an app I uploaded this morning.
    
1. freakballAndroidBanner 
Ad unit ID: ca-app-pub-3469612905614117/5368437180
2. FreakBallAndroidInterstitial 
Ad unit ID: ca-app-pub-3469612905614117/6845170386

This is the app url: https://play.google.com/store/apps/details?id=com.atriviss.freakball

I have been testing the app on my own Motorola phone and test ads are working perfectly.

But when installed the app from the AppStore on other phones, real apps do not show.

Please help.

Best regards

Veer Arjun Busani(Mobile Ads SDK Team)

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Dec 28, 2016, 1:26:39 PM12/28/16
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Hi there,

It looks like a serving issue. There might be several reasons for this including failing to verify pin or your account being suspended. If you think it's due to your pin not being verified, then use this form to request a new pin. Else, use this one to contact the AdMob Product Support team and they would be able to assist you further with this.

Thanks,
Arjun Busani
Mobile Ads SDK Team

atrivi...@gmail.com

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Jan 2, 2017, 5:28:51 AM1/2/17
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Hi,

I did contact them using the forms. I don't see any reply as of now.
And apps are running without ads. Please suggest what shall I do.

Best regards
Vivek

Veer Arjun Busani(Mobile Ads SDK Team)

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Jan 3, 2017, 10:57:22 AM1/3/17
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Hi Vivek,

Once you have reached out to them, the AdMob Product Support team would certainly look into your issue and get back to you. We, as in the SDK Support team, would not be able to assist you further on your account related query.

Thanks,
Arjun Busani
Mobile Ads SDK Team

wyyf...@gmail.com

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Jan 5, 2017, 3:00:59 AM1/5/17
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Hi Veer Arjun Busani(Mobile Ads SDK Team)

my app can't display ads,it gives error with ErroeCode :0.  Ad unit ID: ca-app-pub-1168369142195537/6393825601
App ID: ca-app-pub-1168369142195537~4153760403 

can you help me ?

Veer Arjun Busani(Mobile Ads SDK Team)

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Jan 5, 2017, 9:52:16 AM1/5/17
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Hi there,

I was able to load Reward Video ads using your Ad Unit ID. Can you try again with this sample app? It would be helpful for us to debug if you can provide your complete device log. 

Thanks,
Arjun Busani
Mobile Ads SDK Team

Asif Ansari

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Jan 26, 2017, 9:28:03 PM1/26/17
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this is my ad id :
ca-app-pub-8371543090074322/3340793698

i'm having problem loading live ads .
test ads are working fine.

i'm getting this : There was a problem getting an ad response. ErrorCode: 0 , Failed to load ad: 0

i've created adunit 3-4 days ago still.


On Tuesday, June 21, 2016 at 9:33:43 PM UTC+5:30, Veer Arjun Busani(Mobile Ads SDK Team) wrote:
Hi Almas,

It could be that you have only recently created a new Ad Unit ID and requesting for live ads. It could take a few hours for ads to start getting served if that is that case. If you are receiving test ads then your implementation is fine. Just wait a few hours and see if you are able to receive live ads then. If not, can send us your Ad Unit ID for us to look into.

Thanks,
Veer Busani
Mobile Ads SDK Team

Veer Arjun Busani(Mobile Ads SDK Team)

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Jan 27, 2017, 9:47:52 AM1/27/17
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Hi Asif,

Have you archived that Ad Unit ID? Make sure that your Ad Unit ID is active from your AdMob dashboard and try again. The one you linked is not active anymore.

Thanks,
Arjun Busani
Mobile Ads SDK Team

Hunter De

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Feb 23, 2017, 8:14:03 AM2/23/17
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is need AppId on the NativeExpress?must use google-service.json? 
UnitId ca-app-pub-9231754576660047/5150731016
 Has been wrong:Ads: Received error HTTP response code: 403
why?

Veer Arjun Busani(Mobile Ads SDK Team)

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Feb 23, 2017, 11:26:01 AM2/23/17
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Hi Hunter,

I was able to load Interstitial Ads using your Ad Unit ID. Can you try again with our sample app? Also, you can generate the google-service.json file from your Firebase Console and add it into your project.

Thanks,
Arjun Busani
Mobile Ads SDK Team

Yusuf YILDIZ

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Mar 2, 2017, 11:47:58 AM3/2/17
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My app is shown in admob after 2 days. Then, I linked my app to admob. But, Admob ads does show in the app. 
Also, everything was ok and working in test. I could not solve the problem for a week. Can you help me please?

Banner unit ID: ca-app-pub-6043499611790271/9486122182

Interstitial unit ID: ca-app-pub-6043499611790271/1962855388

Veer Arjun Busani(Mobile Ads SDK Team)

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Mar 2, 2017, 4:18:55 PM3/2/17
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Hi Yusuf,

You need to contact our AdMob Product Support team for this. There might be several reasons as to why you might be getting this error, including, not have a payment method or failure to verify your PIN. I would suggest you to recheck your account settings and try again.


Thanks,
Arjun Busani
Mobile Ads SDK Team

Yusuf YILDIZ

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Mar 2, 2017, 11:38:45 PM3/2/17
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When I go to my AdSense account that warns me "Your ad units are not displaying ads because you haven't provided your account payments information yet.". I added a payment method and it works now.  Thank you very much.

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Krishna Kumar

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Mar 11, 2017, 7:01:45 AM3/11/17
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Hi Veer,

I am also facing the similar kind of issue.
W/Ads: There was a problem getting an ad response. ErrorCode: 0
W/Ads: Failed to load ad: 0

It worked fine with the Sample; on editing(only changing the package name and google-service.json file) the same its giving the above error.

Regards,
Krishna

Yusuf YILDIZ

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Mar 11, 2017, 10:46:42 AM3/11/17
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Krishna Kumar

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Mar 11, 2017, 12:28:47 PM3/11/17
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The add units is working fine if i test with the sample given by admob team, also it shows live ads. But its giving error if i edit the files which i mentioned. Can u tell me if i miss anything.

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Thanks and regards,
Krishna Kumar

Veer Arjun Busani(Mobile Ads SDK Team)

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Mar 13, 2017, 10:28:09 AM3/13/17
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Hi Krishna,

It can also happen to any newly created Ad Unit ID. I would ask you to recheck whether this is happening with our sample apps and let us know. You can also share your Ad Unit ID with us and we would have a look as well.

Thanks,
Arjun Busani
Mobile Ads SDK Team

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SUP Team

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Apr 7, 2017, 12:26:01 PM4/7/17
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Hi Veer Arjun Busani,
As you said, the problem may cause by requesting live ad when on test mode, I think I did so but I wait for more than 1 day and retry. Unfortunately, it still failed to load ad. Could you please check it for me, I'm in very urgent with project now and I'm stuck here. :(

My ad unit id is:     ca-app-pub-8100250812014646/5577218410

I'm looking forward to your reply.

Best regards.
Thanks

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Deepika Uragayala- MobileAds SDK team

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Apr 7, 2017, 3:59:00 PM4/7/17
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Hi,

I'm able to receive live ads with your Ad Unit ID. Can you make sure that you are running our sample app as is and not changing the Bundle ID? If you are receiving this error only with your Bundle ID, then I would suggest you to contact our AdMob Product Support team.

Regards,
Deepika Uragayala
Mobile Ads SDK Team

30124...@qq.com

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Apr 10, 2017, 5:28:04 AM4/10/17
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hi,Veer Arjun Busani(Mobile Ads SDK Team)
check my id ca-app-pub-4753766090232553/6171505625
my also getting error 0

在 2016年7月11日星期一 UTC+8下午8:56:48,Veer Arjun Busani(Mobile Ads SDK Team)写道:
Hi there,

Could you send us your Ad Unit ID? Also, have you tried to test with our sample apps? It could also mean that you are testing using a newly created Ad Unit ID. In that case, I would suggest you to try again now and let us know if the issue still exists.

Thanks,
Veer Busani
Mobile Ads SDK Team

On Monday, July 11, 2016 at 4:34:35 AM UTC-4, 莫梓奇 wrote:
can you help me 
W/Ads: There was a problem getting an ad response. ErrorCode: 0
W/Ads: Failed to load ad: 0

在 2016年6月22日星期三 UTC+8下午10:55:07,Veer Arjun Busani(Mobile Ads SDK Team)写道:
Hi guys,

Thank you and I will certainly forward this request to the team.

Thanks,
Veer Busani
Mobile Ads SDK Team

On Wednesday, June 22, 2016 at 4:22:56 AM UTC-4, Almas Maris wrote:
Thank you for your reply. My ads works now. Like Sebastian said you guys should warn the developers that his new ad unit might not be properly created until a few hours. It will be very helpful.


On Tuesday, June 21, 2016 at 11:03:43 PM UTC+7, Veer Arjun Busani(Mobile Ads SDK Team) wrote:
Hi Almas,

It could be that you have only recently created a new Ad Unit ID and requesting for live ads. It could take a few hours for ads to start getting served if that is that case. If you are receiving test ads then your implementation is fine. Just wait a few hours and see if you are able to receive live ads then. If not, can send us your Ad Unit ID for us to look into.

Thanks,
Veer Busani
Mobile Ads SDK Team

faunag...@gmail.com

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Apr 10, 2017, 11:51:52 AM4/10/17
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Hello,

Same Error code here.

Test Ads : Successful
Sample : Successful
Live Ads : No Request No Impression

* There are no errors in developer console or any console of this account.

Add ID : ca-app-pub-2083135692085553/4775784620

The thing is ,  it ruined our app launch on google play. And there is no AdMob Product Support team , its a web site not a team.  (Feedback)

p.s : ios build has no problems.

Best Regards,

Deepika Uragayala- MobileAds SDK team

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Apr 10, 2017, 3:27:35 PM4/10/17
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Hi,

I was able to load live Banner Ads with your Ad Unit ID. Were you able to load them as well or the issue is only about impressions? If it's about impressions, then I would suggest you to contact our AdMob Product Support team via this link. If you are unable to access the link, you might be under a bracket of new pubs who have earning below 25USD and if so, then I would suggest you to wait for a few hours/days before any impressions are being reported.

Regards,
Deepika Uragayala
Mobile Ads SDK Team

hawk12...@gmail.com

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Apr 11, 2017, 5:12:04 AM4/11/17
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Hello!

I integrated native ad express into my app a few days ago and it displayed ads successfully,but today I  found I can't load ads.The logs are as follows:

Received error HTTP response code: 403
There was a problem getting an ad response. ErrorCode: 0
Failed to load ad: 0

I'd like to know if  App-Team block it and how to solve this problem.

Deepika Uragayala- MobileAds SDK team

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Apr 11, 2017, 1:22:11 PM4/11/17
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Hi,

Can you confirm whether this is happening with our Sample apps ? If you are unable to load ads only with your Bundle ID, then I would suggest you to contact our AdMob Product Support team for further support.

Regards,
Deepika Uragayala
Mobile ADs SDK Team

Sayooj Valsan

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May 2, 2017, 4:10:14 PM5/2/17
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Same issue - There was a problem getting an ad response. ErrorCode: 0


However Banner Ads works. But not Native express Ads. I have been trying this for 2 days straight to get Native express Ads.
I am using ad id for native express  - ca-app-pub-3940256099942544/2177258514

Following Admob example here.


Any help will be appreciated.

Deepika Uragayala- MobileAds SDK team

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May 3, 2017, 10:56:39 AM5/3/17
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Hi Sayooj,

Error Code 0 can usually be attributed to a newly generated ads. Can you send us your Ad Unit ID to test in on our end as well? I would also suggest that you try our sample apps with your Ad Unit ID and let us know.

Regards,
Deepika Uragayala
Mobile Ads SDK Team

ishaq sandoqa

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May 14, 2017, 1:19:20 PM5/14/17
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I faced the same problem. I waited for about 15 hours and no luck. Here is my unit id:
ca-app-pub-1643991206224494/4494064166

Regards

Md. Al-Amin 151-15-376

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May 15, 2017, 11:10:56 AM5/15/17
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Same problem last 20 hours

Md. Al-Amin 151-15-376

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May 15, 2017, 11:12:42 AM5/15/17
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I am having same issues for last 1 days... my ad unit is ca-app-pub-4093056339036950/1644892822
ca-app-pub-4093056339036950/4598359227
 ca-app-pub-4093056339036950/6075092423
ca-app-pub-4093056339036950/7551825621

Mehmet Yasin Özsağlam

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May 15, 2017, 2:17:11 PM5/15/17
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same problem nearly 20 hours

ca-app-pub-3208259462710282/6860285549
ca-app-pub-3208259462710282/8337018748

Deepika Uragayala- MobileAds SDK team

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May 15, 2017, 2:58:23 PM5/15/17
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Hi,

Thank you for bringing this to our attention. I was able to reproduce your issue and have shared this with the team. We will keep you posted on this.

Regards,
Deepika Uragayala
Mobile Ads SDK Team

CrazyZ

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May 16, 2017, 12:17:53 AM5/16/17
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I have the same problem, Monetize New APP -> get new ad unit
more than 24 hours, not any ad dispaly (both android and ios)
the test ad work correct, other old app ad unit work correct

but new ad unit got this:
There was a problem getting an ad response. ErrorCode: 0
Failed to load ad: 0


在 2016年6月21日星期二 UTC+8下午11:05:45,Almas Maris写道:

CrazyZ

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May 16, 2017, 4:02:57 AM5/16/17
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not do anything, after more than 36 hours, the unit id work correct.

在 2017年5月16日星期二 UTC+8下午12:17:53,CrazyZ写道:

Manpreet Kaur

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May 19, 2017, 9:03:12 AM5/19/17
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kindly solve my issue,,,i have wasted my full day on this..ur help wud be highly appreciated..thanks in advance..


My add Unit Id is:

ca-app-pub-1059968569870592/4653959262

Logcat output:

without addtestDevice>>

05-19 18:31:45.915 19688-19688/com.rashion.online I/Ads: Starting ad request.
05-19 18:31:45.917 19688-19688/com.rashion.online I/Ads: Use AdRequest.Builder.addTestDevice("362B85ABAD1DCAB6B80B42E2BAA8BE65") to get test ads on this device.
05-19 18:31:46.562 19688-19700/com.rashion.online W/Ads: There was a problem getting an ad response. ErrorCode: 0
05-19 18:31:46.568 19688-19688/com.rashion.online W/Ads: Failed to load ad: 0



with addtestDevice>>
05-19 18:28:06.550 12597-12597/com.rashion.online I/Ads: Starting ad request.
05-19 18:28:27.491 12597-12597/com.rashion.online I/Ads: Scheduling ad refresh 60000 milliseconds from now.
05-19 18:28:27.548 12597-12597/com.rashion.online I/Ads: Ad finished loading.

Deepika Uragayala- MobileAds SDK team

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May 19, 2017, 2:43:59 PM5/19/17
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Hi Manpreet, 

If you are able to load test ads but not live ads, it sounds like an issue with your AdMob account. Can you make sure that you properly set up a payment system and/or verified your PIN? If they are not done, then live ads would not be served from your account. Let us know if that resolves your issue.

Regards,
Deepika Uragayala
Mobile Ads SDK Team

Manpreet Kaur

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May 23, 2017, 3:00:37 AM5/23/17
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Thanks for reply, i am able to load adds in my same app from another Project's app unit id, that i got from internet. my App unit id.isn't Pin confirmation is require after $10..plz check this.it is my first project with adds.

Deepika Uragayala- MobileAds SDK team

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May 23, 2017, 1:27:20 PM5/23/17
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Hi Manpreet,

If you are unable to load ads using your Ad Unit ID, then it would be a serving issue. In this case, you have to contact our AdMob Product Support team for further assistance. This is a support forum for Mobile Ads SDK.

Regards,
Deepika Uragayala
Mobile Ads SDK Team

Mozo Yazılım

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May 29, 2017, 8:49:04 PM5/29/17
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I have same problem almost 2 months. I didnt find any solution.

My ad unit -->  ca-app-pub-4061139306454785/4767258750

Please help me.

Joshua Lagonera (Mobile Ads SDK Team)

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May 30, 2017, 12:59:35 AM5/30/17
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Hi Mozo,

Seeing as this thread has grown a bit, it would be best for you to create a new thread further describing the issue. Make sure to provide any helpful information as well (error logs, sample code snippet or project, test using our sample apps) for us to assist you quicker.

Regards,
Joshua Lagonera
Mobile Ads SDK Team

Raelyx Cordero

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Jun 3, 2017, 12:57:36 PM6/3/17
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Hi! i Had the same issue, pls can u check my unit IDs? I created them this week, on wednesday exactly. 

Please check the attached file

I Hope u can help me


Ad unit IDs

Joshua Lagonera (Mobile Ads SDK Team)

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Jun 4, 2017, 11:32:51 PM6/4/17
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Hi Raelyx,

Kindly check on your end if you have already set up your account's Payment Options.

Moving forward and as previously stated, this thread has grown quite large and has been difficult to track. It would be best for you to create a new thread for your issue and we will happily assist you thereon.

Regards,
Joshua Lagonera
Mobile Ads SDK Team

shivur...@gmail.com

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Jun 9, 2017, 4:34:01 PM6/9/17
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Hi,
I have implemented Admob with my apps with NativeAppInstallAd using AdLoader.
I was able to load successfully on my real device with test device. But when i tried to ads load without test devices, it gives error with ErrorCode : 0

There was a problem getting an ad response. ErrorCode: 0
Failed to load ad: 0 

Here is admobs keys

ADMOB_APP_ID = "ca-app-pub-2873189524282339~3843102003";
ADMOB_AD_UNIT_ID = "ca-app-pub-2873189524282339/4204527600";

Please check and help me... 

Darcy Glennen

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Jun 10, 2017, 3:52:33 AM6/10/17
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I'm also having a problem with ads not showing, however it seems to work when I use a different package name. Obviously I can't change the package name of the app on the store, so why is my app being blocked?

Ad unit ID: ca-app-pub-0119855853253942/2608798392
Message has been deleted

Deepika Uragayala- MobileAds SDK team

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Jun 12, 2017, 3:16:19 PM6/12/17
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Hi Darcy,

I was able to load ads with your Ad Unit ID without any issues. If you are having issues with your package name, I would suggest that you contact our AdMob Product Support Team to resolve this issue. 

As previously mentioned by my colleague Joshua, as this thread seems to be pretty old, it would be best for you to create a new thread if you have any other questions for us to assist you quicker.

Regards,
Deepika Uragayala
Mobile Ads SDK Team 

Shivuraj

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Jun 13, 2017, 11:25:44 AM6/13/17
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Message has been deleted

ivanko...@gmail.com

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Jun 13, 2017, 11:31:48 AM6/13/17
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Hello!

Deepika Uragayala- MobileAds SDK team

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Jun 13, 2017, 4:23:53 PM6/13/17
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Hi Shivuraj,

I believe you might be using Native Advanced sample app with your Native Express Ad Unit ID. You can try to load with this sample app and then let us know if you are able to load. Native Advanced is currently in closed beta.

Regards,
Deepika Uragayala
Mobile Ads SDK Team


Shivuraj

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Jun 14, 2017, 12:04:05 PM6/14/17
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Hi, 
As u suggested i tried to load ad with sample app, but even in sample app i am getting error as,

failed to load native ad: 0 error,

so please tel me what i have to do? do i need to contact admob support team?

Deepika Uragayala- MobileAds SDK team

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Jun 14, 2017, 3:21:51 PM6/14/17
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Hi Shivuraj,

I was able to load ads with your Ad Unit ID using our NativeExpress Sample app without any issues. I would suggest that you try to load ads with a different device and if you still continue to have issues then I would suggest that you contact our AdMob Product Support Team for further assistance.

Regards,
Deepika Uragyala
Mobile Ads SDK Team


@All,
As previously mentioned by my colleague Joshua, this thread has grown quite large and has been difficult to track for us.  It would be great if you  create a new thread for your issue and we will happily assist you thereon.

Xin Wang

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Jul 28, 2017, 8:35:17 PM7/28/17
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Hi, my admob account has just been reinstalled, but the App previously published in Google play still doesn't show ads. Can you look into it? One of my App's  Ad Unit ID is :
ca-app-pub-6429198263088560/8891397532

Thank you very much.

Deepika Uragayala- MobileAds SDK team

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Jul 31, 2017, 1:07:09 PM7/31/17
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Hi Xin,

Thanks for sharing the Ad Unit ID with us. I was able to load banner ads without any issues on my iPhone 6s. I would suggest that you wait for few hours and try again. As your account has been recently reactivated, it may take some time to serve ads. If you still continue to have issues, you can contact our AdMob Product Support Team for further assistance on this.

Regards,
Deepika Uragyaala
Mobile Ads SDK Team

ap...@apolineo.com.br

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Aug 11, 2017, 5:58:34 PM8/11/17
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Hi Deepika,

I have 3 apps using AdMob and only this "ca-app-pub-5721422416762580/9984484009"  is working.

Bellow are the ids not working (returning 0):

Banner
ca-app-pub-5721422416762580/9155629825
ca-app-pub-5721422416762580/7583705460

Native L003
ca-app-pub-5721422416762580/5832845375
ca-app-pub-5721422416762580/8184317170

Can you please check if there is something wrong with them?


Best,
Thiago Fernandes

Deepika Uragayala- MobileAds SDK team

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Aug 14, 2017, 10:55:53 AM8/14/17
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Hi there,

I was able to load ads with your Ad Unit IDs without any issues. Error Code 0 can usually be attributed to a newly created Ad Unit ID. Can you make sure to wait for a few hours and then try again if they are newly created Ad Unit IDs?

Let us know if you still continue to have issues and I'll be happy to assist you.

Regards,
Deepika Uragayala
Mobile Ads SDK Team

muhammady...@gmail.com

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Aug 17, 2017, 2:30:01 AM8/17/17
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I am getting no ads even i have created ads is's a month ago.It still showing template ads but not real ads. :( 

Mitesh Agrawal

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Aug 17, 2017, 4:11:46 AM8/17/17
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I'm using sample Ad Unit ID ca-app-pub-3940256099942544/2177258514 for native express ad but its not working. Also tried with new adUnit ID but result is the same.

Deepika Uragayala- MobileAds SDK team

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Aug 17, 2017, 2:44:06 PM8/17/17
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Hi Mitesh, 

I was able to load Native Express ads with our test ad unit id without any issues using our sample apps. Can you send us your affected Ad unit ID to debug further? I would also suggest that you wait for few hours and try again, as newly created ad unit ids will take some time to serve ads.

Regards,
Deepika Uragayala
Mobile Ads SDK Team

Message has been deleted

hasegaw...@gmail.com

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Aug 24, 2017, 2:40:30 AM8/24/17
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Dear Veer,

I came to the same error, and could get even load a test ad. here's the error information, could you pls help check with it? 

08-24 13:40:45.107 28064-28144/com.soundmusic.tubeplayer W/Ads: There was a problem getting an ad response. ErrorCode: 0
08-24 13:40:45.111 28064-28064/com.soundmusic.tubeplayer W/Ads: Failed to load ad: 0

Thanks a lot

Deepika Uragayala- MobileAds SDK team

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Aug 24, 2017, 1:51:26 PM8/24/17
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Hi there,

Can you send us your Ad Unit Id to look into the issue? You can send your Ad Unit Id by replying to us privately. Also, note that this error is seen if it is a newly created Ad Unit ID and it may take few hours to serve ads.

Regards,
Deepika Uragayala
Mobile Ads SDK Team

Message has been deleted

Pei-shiou Huang

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Aug 28, 2017, 1:17:17 AM8/28/17
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Hi Deepika,

I have 3 ad units from different accounts, they have been created over 48 hours, they are still not working. But I used the test ad IDs in the document https://developers.google.com/admob/android/test-ads working fine.
Could you please help look into the problems? Thanks.

Unit ids
ca-app-pub-4260727147522571/1037593938 // native ad
ca-app-pub-9278043223227236/6470540559 // native ad
ca-app-pub-9278043223227236/6995130643 // banner
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