Mobile Ads SDK (iOS) Native Style Video blank when using TCF String

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Mikko Vartiainen

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9:43 AM (3 hours ago) 9:43 AM
to Google Mobile Ads SDK Developers

Hello,

We’ve encountered an issue with the Mobile Ads SDK for iOS when displaying native-style video ads.

Our setup uses a simple Native Style that includes a video element via the #%NATIVE_VIDEO_WRAPPER%# macro. We load this as a fluid-sized banner in our iOS application.

The problem occurs when the IAB TCF consent string is present: the video area appears blank. Only the player controls (pause and mute) are visible. Audio plays correctly, but the actual video content does not render.

When we remove the consent information, the video displays normally.

This issue can be reproduced using the sample app available here: https://github.com/googleads/googleads-mobile-ios-examples

By default the sample app is using IAB TCF consent string. To test case without IAB TCF consent string, provided consent manager needs to disabled and app needs a clean reinstall (otherwise sdk will pickup stored consent string)

Has anyone else run into this, or is there guidance on how to resolve it?

Thanks!

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