"java.lang.String cannot be cast to java.lang.Object[]" multiple crashes

[in]

Starting last few days, we get multiple crash report from google analytics related to "java.lang.String cannot be cast to java.lang.Object[]". (see several logs below).

No code change was made in last 2 months.

Currently this is seen on earlier Android OS devices (8.1, 8.1.0, 9, 10).

compileSdk 34. targetSdkVersion 34. minSdkVersion 23.

The crashes are reported from several different places, but they all end by "java.lang.String cannot be cast to java.lang.Object":

----------- crash no 1 -----------------------

          Fatal Exception: java.lang.ClassCastException: java.lang.String cannot be cast to java.lang.Object[]
       at android.util.ArrayMap.allocArrays(ArrayMap.java:230)
       at android.util.ArrayMap.put(ArrayMap.java:558)
       at android.os.BaseBundle.putString(BaseBundle.java:671)
       at com.google.android.gms.ads.internal.client.zzg.zzf(com.google.android.gms:play-services-ads-lite@@22.0.0:1)
       at com.google.android.gms.ads.internal.client.zzbg.zzbE(com.google.android.gms:play-services-ads-lite@@22.0.0:4)
       at com.google.android.gms.internal.ads.zzasw.onTransact(com.google.android.gms:play-services-ads-base@@22.0.0:3)
       at android.os.Binder.transact(Binder.java:938)
       at m.anw.bh(:com.google.android.gms.policy_ads_fdr_dynamite@243799214@243799204017.685849251.685849251:8)
       at com.google.android.gms.ads.internal.client.ap.e(:com.google.android.gms.policy_ads_fdr_dynamite@243799214@243799204017.685849251.685849251:10)
       at com.google.android.gms.ads.nonagon.shim.l.a(:com.google.android.gms.policy_ads_fdr_dynamite@243799214@243799204017.685849251.685849251:5)
       at com.google.android.gms.ads.nonagon.slot.common.p.a(:com.google.android.gms.policy_ads_fdr_dynamite@243799214@243799204017.685849251.685849251:8)
       at com.google.android.gms.ads.nonagon.shim.z.bu(:com.google.android.gms.policy_ads_fdr_dynamite@243799214@243799204017.685849251.685849251:8)
       at com.google.android.gms.ads.nonagon.shim.listeners.a.bu(:com.google.android.gms.policy_ads_fdr_dynamite@243799214@243799204017.685849251.685849251:3)
       at com.google.android.gms.ads.nonagon.shim.loaders.f.run(:com.google.android.gms.policy_ads_fdr_dynamite@243799214@243799204017.685849251.685849251:11)
       at android.os.Handler.handleCallback(Handler.java:883)
       at android.os.Handler.dispatchMessage(Handler.java:100)
       at m.bby.a(:com.google.android.gms.policy_ads_fdr_dynamite@243799214@243799204017.685849251.685849251:1)
       at com.google.android.gms.ads.internal.util.f.a(:com.google.android.gms.policy_ads_fdr_dynamite@243799214@243799204017.685849251.685849251:1)
       at m.bby.dispatchMessage(:com.google.android.gms.policy_ads_fdr_dynamite@243799214@243799204017.685849251.685849251:1)
       at android.os.Looper.loop(Looper.java:214)
       at android.app.ActivityThread.main(ActivityThread.java:7692)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:503)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:936)
       

----------- crash no 2 -----------------------

   Fatal Exception: java.lang.ClassCastException: java.lang.String cannot be cast to java.lang.Object[]
       at android.util.ArrayMap.allocArrays(ArrayMap.java:230)
       at android.util.ArrayMap.put(ArrayMap.java:558)
       at android.widget.RelativeLayout$DependencyGraph.findRoots(RelativeLayout.java:2003)
       at android.widget.RelativeLayout$DependencyGraph.getSortedViews(RelativeLayout.java:1932)
       at android.widget.RelativeLayout.sortChildren(RelativeLayout.java:401)
       at android.widget.RelativeLayout.onMeasure(RelativeLayout.java:409)
       at android.view.View.measure(View.java:26415)
       at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845)
       at android.widget.FrameLayout.onMeasure(FrameLayout.java:194)
       at androidx.appcompat.widget.ContentFrameLayout.onMeasure(ContentFrameLayout.java:141)
       at android.view.View.measure(View.java:26415)
       at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845)
       at android.widget.LinearLayout.measureChildBeforeLayout(LinearLayout.java:1552)
       at android.widget.LinearLayout.measureVertical(LinearLayout.java:842)
       at android.widget.LinearLayout.onMeasure(LinearLayout.java:721)
       at android.view.View.measure(View.java:26415)
       at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845)
       at android.widget.FrameLayout.onMeasure(FrameLayout.java:194)
       at android.view.View.measure(View.java:26415)
       at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845)
       at android.widget.LinearLayout.measureChildBeforeLayout(LinearLayout.java:1552)
       at android.widget.LinearLayout.measureVertical(LinearLayout.java:842)
       at android.widget.LinearLayout.onMeasure(LinearLayout.java:721)
       at android.view.View.measure(View.java:26415)
       at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845)
       at android.widget.FrameLayout.onMeasure(FrameLayout.java:194)
       at com.android.internal.policy.DecorView.onMeasure(DecorView.java:1010)
       at android.view.View.measure(View.java:26415)
       at android.view.ViewRootImpl.performMeasure(ViewRootImpl.java:3605)
       at android.view.ViewRootImpl.measureHierarchy(ViewRootImpl.java:2348)
       at android.view.ViewRootImpl.performTraversals(ViewRootImpl.java:2640)
       at android.view.ViewRootImpl.doTraversal(ViewRootImpl.java:2200)
       at android.view.ViewRootImpl$TraversalRunnable.run(ViewRootImpl.java:8999)
       at android.view.Choreographer$CallbackRecord.run(Choreographer.java:996)
       at android.view.Choreographer.doCallbacks(Choreographer.java:794)
       at android.view.Choreographer.doFrame(Choreographer.java:729)
       at android.view.Choreographer$FrameDisplayEventReceiver.run(Choreographer.java:981)
       at android.os.Handler.handleCallback(Handler.java:883)
       at android.os.Handler.dispatchMessage(Handler.java:100)
       at android.os.Looper.loop(Looper.java:237)
       at android.app.ActivityThread.main(ActivityThread.java:7860)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:493)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1075)

----------- crash no 3 -----------------------

 Caused by java.lang.ClassCastException: java.lang.String cannot be cast to java.lang.Object[]
       at android.util.ArrayMap.allocArrays(ArrayMap.java:230)
       at android.util.ArrayMap.put(ArrayMap.java:558)
       at android.animation.AnimatorSet.<init>(AnimatorSet.java:199)
       at android.animation.AnimatorInflater.createAnimatorFromXml(AnimatorInflater.java:671)
       at android.animation.AnimatorInflater.createAnimatorFromXml(AnimatorInflater.java:642)
       at android.animation.AnimatorInflater.createStateListAnimatorFromXml(AnimatorInflater.java:237)
       at android.animation.AnimatorInflater.loadStateListAnimator(AnimatorInflater.java:170)
       at android.view.View.<init>(View.java:5763)
       at android.widget.TextView.<init>(TextView.java:982)
       at android.widget.Button.<init>(Button.java:166)
       at android.widget.Button.<init>(Button.java:141)
       at androidx.appcompat.widget.AppCompatButton.<init>(AppCompatButton.java:81)
       at androidx.appcompat.widget.AppCompatButton.<init>(AppCompatButton.java:76)
       at androidx.appcompat.app.AppCompatViewInflater.createButton(AppCompatViewInflater.java:238)
       at androidx.appcompat.app.AppCompatViewInflater.createView(AppCompatViewInflater.java:156)
       at androidx.appcompat.app.AppCompatDelegateImpl.createView(AppCompatDelegateImpl.java:1654)
       at androidx.appcompat.app.AppCompatDelegateImpl.onCreateView(AppCompatDelegateImpl.java:1705)
       at android.view.LayoutInflater.tryCreateView(LayoutInflater.java:1061)
       at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:997)
       at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:961)
       at android.view.LayoutInflater.rInflate(LayoutInflater.java:1123)
       at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:1084)
       at android.view.LayoutInflater.rInflate(LayoutInflater.java:1126)
       at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:1084)
       at android.view.LayoutInflater.rInflate(LayoutInflater.java:1126)
       at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:1084)
       at android.view.LayoutInflater.rInflate(LayoutInflater.java:1126)
       at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:1084)
       at android.view.LayoutInflater.rInflate(LayoutInflater.java:1126)
       at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:1084)
       at android.view.LayoutInflater.inflate(LayoutInflater.java:682)
       at android.view.LayoutInflater.inflate(LayoutInflater.java:534)
       at android.view.LayoutInflater.inflate(LayoutInflater.java:481)
       at androidx.recyclerview.widget.RecyclerView$Adapter.onBindViewHolder(RecyclerView.java:7747)
       at androidx.recyclerview.widget.RecyclerView$Adapter.bindViewHolder(RecyclerView.java:7847)
       at androidx.recyclerview.widget.RecyclerView$Recycler.tryBindViewHolderByDeadline(RecyclerView.java:6646)
       at androidx.recyclerview.widget.RecyclerView$Recycler.tryGetViewHolderForPositionByDeadline(RecyclerView.java:6917)
       at androidx.recyclerview.widget.RecyclerView$Recycler.getViewForPosition(RecyclerView.java:6757)
       at androidx.recyclerview.widget.RecyclerView$Recycler.getViewForPosition(RecyclerView.java:6753)
       at androidx.recyclerview.widget.LinearLayoutManager$LayoutState.next(LinearLayoutManager.java:2362)
       at androidx.recyclerview.widget.LinearLayoutManager.layoutChunk(LinearLayoutManager.java:1662)
       at androidx.recyclerview.widget.LinearLayoutManager.fill(LinearLayoutManager.java:1622)
       at androidx.recyclerview.widget.LinearLayoutManager.onLayoutChildren(LinearLayoutManager.java:687)
       at androidx.recyclerview.widget.RecyclerView.dispatchLayoutStep2(RecyclerView.java:4645)
       at androidx.recyclerview.widget.RecyclerView.dispatchLayout(RecyclerView.java:4348)
       at androidx.recyclerview.widget.RecyclerView.onLayout(RecyclerView.java:4919)
       at android.view.View.layout(View.java:22676)
       at android.view.ViewGroup.layout(ViewGroup.java:6334)
       at androidx.coordinatorlayout.widget.CoordinatorLayout.layoutChild(CoordinatorLayout.java:1213)
       at androidx.coordinatorlayout.widget.CoordinatorLayout.onLayoutChild(CoordinatorLayout.java:899)
       at androidx.coordinatorlayout.widget.CoordinatorLayout.onLayout(CoordinatorLayout.java:919)
       at android.view.View.layout(View.java:22676)
       at android.view.ViewGroup.layout(ViewGroup.java:6334)
       at androidx.viewpager.widget.ViewPager.onLayout(ViewPager.java:1775)
       at android.view.View.layout(View.java:22676)
       at android.view.ViewGroup.layout(ViewGroup.java:6334)
       at com.google.android.material.appbar.HeaderScrollingViewBehavior.layoutChild(HeaderScrollingViewBehavior.java:149)
       at com.google.android.material.appbar.ViewOffsetBehavior.onLayoutChild(ViewOffsetBehavior.java:43)
       at com.google.android.material.appbar.AppBarLayout$ScrollingViewBehavior.onLayoutChild(AppBarLayout.java:2365)
       at androidx.coordinatorlayout.widget.CoordinatorLayout.onLayout(CoordinatorLayout.java:918)
       at android.view.View.layout(View.java:22676)
       at android.view.ViewGroup.layout(ViewGroup.java:6334)
       at androidx.drawerlayout.widget.DrawerLayout.onLayout(DrawerLayout.java:1263)
       at android.view.View.layout(View.java:22676)
       at android.view.ViewGroup.layout(ViewGroup.java:6334)
       at android.widget.FrameLayout.layoutChildren(FrameLayout.java:332)
       at android.widget.FrameLayout.onLayout(FrameLayout.java:270)
       at android.view.View.layout(View.java:22676)
       at android.view.ViewGroup.layout(ViewGroup.java:6334)
       at android.widget.LinearLayout.setChildFrame(LinearLayout.java:1829)
       at android.widget.LinearLayout.layoutVertical(LinearLayout.java:1673)
       at android.widget.LinearLayout.onLayout(LinearLayout.java:1582)
       at android.view.View.layout(View.java:22676)
       at android.view.ViewGroup.layout(ViewGroup.java:6334)
       at android.widget.FrameLayout.layoutChildren(FrameLayout.java:332)
       at android.widget.FrameLayout.onLayout(FrameLayout.java:270)
       at android.view.View.layout(View.java:22676)
       at android.view.ViewGroup.layout(ViewGroup.java:6334)
       at android.widget.LinearLayout.setChildFrame(LinearLayout.java:1829)
       at android.widget.LinearLayout.layoutVertical(LinearLayout.java:1673)
       at android.widget.LinearLayout.onLayout(LinearLayout.java:1582)
       at android.view.View.layout(View.java:22676)
       at android.view.ViewGroup.layout(ViewGroup.java:6334)
       at android.widget.FrameLayout.layoutChildren(FrameLayout.java:332)
       at android.widget.FrameLayout.onLayout(FrameLayout.java:270)
       at com.android.internal.policy.DecorView.onLayout(DecorView.java:786)
       at android.view.View.layout(View.java:22676)
       at android.view.ViewGroup.layout(ViewGroup.java:6334)
       at android.view.ViewRootImpl.performLayout(ViewRootImpl.java:3431)
       at android.view.ViewRootImpl.performTraversals(ViewRootImpl.java:2855)
       at android.view.ViewRootImpl.doTraversal(ViewRootImpl.java:1975)
       at android.view.ViewRootImpl$TraversalRunnable.run(ViewRootImpl.java:8249)
       at android.view.Choreographer$CallbackRecord.run(Choreographer.java:1239)
       at android.view.Choreographer.doCallbacks(Choreographer.java:1041)
       at android.view.Choreographer.doFrame(Choreographer.java:953)
       at android.view.Choreographer$FrameDisplayEventReceiver.run(Choreographer.java:1220)
       at android.os.Handler.handleCallback(Handler.java:883)
       at android.os.Handler.dispatchMessage(Handler.java:100)
       at android.os.Looper.loop(Looper.java:214)
       at android.app.ActivityThread.main(ActivityThread.java:7711)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:516)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:950)


----------- crash no 4 -----------------------


 Fatal Exception: java.lang.ClassCastException: java.lang.String cannot be cast to java.lang.Object[]
       at android.util.ArrayMap.allocArrays(ArrayMap.java:213)
       at android.util.ArrayMap.put(ArrayMap.java:499)
       at android.os.BaseBundle.putCharSequence(BaseBundle.java:678)
       at android.os.Bundle.putCharSequence(Bundle.java:490)
       at android.support.v4.media.MediaMetadataCompat$Builder.putString(MediaMetadataCompat.java:775)
       at androidx.media3.exoplayer.ExoPlayerImpl.lambda$updatePlaybackInfo$21(ExoPlayerImpl.java:2152)
       at androidx.media3.exoplayer.ExoPlayerImpl$$ExternalSyntheticLambda14.invoke(:4)
       at androidx.media3.common.util.ListenerSet$ListenerHolder.invoke(ListenerSet.java:339)
       at androidx.media3.common.util.ListenerSet.lambda$queueEvent$0(ListenerSet.java:223)
       at androidx.media3.common.util.ListenerSet$$ExternalSyntheticLambda1.run(:6)
       at androidx.media3.common.util.ListenerSet.flushEvents(ListenerSet.java:245)
       at androidx.media3.exoplayer.ExoPlayerImpl.updatePlaybackInfo(ExoPlayerImpl.java:2182)
       at androidx.media3.exoplayer.ExoPlayerImpl.prepare(ExoPlayerImpl.java:567)
       at android.view.View.performClick(View.java:6608)
       at android.view.View.performClickInternal(View.java:6585)
       at android.view.View.access$3100(View.java:778)
       at android.view.View$PerformClick.run(View.java:25944)
       at android.os.Handler.handleCallback(Handler.java:873)
       at android.os.Handler.dispatchMessage(Handler.java:99)
       at android.os.Looper.loop(Looper.java:193)
       at android.app.ActivityThread.main(ActivityThread.java:6865)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:504)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:858)

[Mobile Ads SDK Forum Advisor]

Hi,

Could you please attempt to run our Google sample project and confirm the results? Kindly provide us with the below information for further investigation privately:

• app ID
• ad unit ID
• Mobile Ads SDK Version
• Sample project reproducing the issue

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, kindly provide requested information to us via reply to author option or using the steps below:

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002vGjMsQAK&entry.80707362=00275192

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGjMs:ref" (ADR-00275192)

Thanks,
 

Mobile Ads SDK Team

 

[Mobile Ads SDK Forum Advisor]

Hi,

We ran the Google sample project using your app ID, ad unit ID, and Mobile Ads SDK version 23.3.0, but we were unable to reproduce the crash. Could you try running our Google sample project on your end to see if you can replicate the issue and share the results with us?

We also recommend keeping your SDKs up to date, and the latest version as of today is 23.5.0. Please refer to the Google Mobile Ads SDK release notes for further details.

If the issue still persists, kindly provide us with the below information for further investigation privately:

• Devices affected 
• Steps to replicate the issue
• Sample project which replicates the issue

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for getting back to us.

The Android Engineering team's most recent update states: "Newer platform versions may experience fewer crashes related to casting. This is due to earlier detection of the issue, which results in a ConcurrentModificationException."

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGjMs:ref" (ADR-00275192)

Thanks,
 

Mobile Ads SDK Team

Feedback
How was our support today?

               

[min...@gmail.com]

Is there any news on when this will be fixed?

We still get 100s and thousands of crashes related to "cannot be cast to java.lang.Object[]"

[Mobile Ads SDK Forum Advisor]

Hi,

The issue is still under investigation. Once we receive any updates, we will intimate you. Meanwhile, your patience is important.

[min...@gmail.com]

Hi again,

Any updates?

it's been a long time and our apps still get thousands of crashes because of this issue every day.  

[Mobile Ads SDK Forum Advisor]

Hi,

The issue is still under investigation. We will inform you once we have an update.

[min...@gmail.com]

Hello,

It's been almost 5 months. Our apps still gets a thousands of crashes daily. Is it ever going to be fixed or it's time to consider moving away from AdMob?

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for getting back to us.

Currently there is no update at this time. Once we receive any updates, we will intimate you. Meanwhile, your patience is important. 

[Maciej S]

Hi,

we're currently observing the same problem crash for users with Android 8,9 and 10.

"The Android Engineering team's most recent update states: "Newer platform versions may experience fewer crashes related to casting. This is due to earlier detection of the issue, which results in a ConcurrentModificationException.""

Does that mean that both exceptions are manifestations of the same underlying issue? We've observed a lot of 'ConcurrentModificationException' crashes coming from the SDK too. See https://groups.google.com/g/google-admob-ads-sdk/c/lLLAL7cYLAs/m/BCqoY2RMAQAJ for reference. Both are critical issues for us, the crashes made us roll back the AdMob native ads integration completely until we figure this out.

The contents of this message and any attachments are for use by the addressee named in this message and contains information that may be privileged, confidential or copyrighted under applicable law. If you are not the intended recipient or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message and any attachments. Any disclosure, copying, distribution or taking action in relation of the contents of this message is strictly prohibited and may be unlawful. Thank you for your cooperation.

[Yasiru Nayanajith]

still happenning

[Mobile Ads SDK Forum Advisor]

Hi,
Thanks for getting back to us.
Could you please confirm whether the issue below still occurs in the latest SDK version 24.6.0?
Fatal Exception:java.lang.ClassCastException: java.lang.String cannot be cast to java.lang.Object[]

Thanks,
 

Mobile Ads SDK Team

Feedback
How was our support today?

               

[2025-09-17 16:23:17Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vGjMs:ref" (ADR-00275192)

[Mobile Ads SDK Forum Advisor]

Hi,

It is always recommended to use the latest version of the SDKs to avoid any issues. As of today, the latest version of Android is 24.6.0. 

Could you try once by updating to the latest version and confirm the results? 

Thanks,
 

Mobile Ads SDK Team

Feedback
How was our support today?

               

[2025-09-18 09:32:37Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vGjMs:ref" (ADR-00275192)

[min...@gmail.com]

Hello,

It still happens with the latest SDK (24.6.0).

We had to stop supporting Android versions bellow 10 and it's crazy. This crash is not fixed for almost a year.

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

I have executed our sample project in the SDK Version 24.6.0 on Emulators(Pixel 9 API 29, Android 10 and Pixel 7 Pro API 28, Android 9) and am unable to replicate the issue.

Could you confirm whether the mentioned issue is reproducible in our sample project ?

Could you kindly provide the below information privately  for further investigation:

• Sample project reproducing the issue

• Steps to replicate the issue

• Affected devices
• The full crash logs

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files via reply to author option or by performing the following steps:

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[2025-09-22 06:45:38Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vGjMs:ref" (ADR-00275192)

[Minas Keshishyan]

Hello,

It's not easily reproducible.

It happens randomly and my experience is that it happens in almost every app, including Gmail and Chrome. You use an app for a while and suddenly it quits and the steps are not always the same and it can happen in almost every screen.

And crash traces are different, so it happens in different code paths, but they share this part "... cannot be cast to java.lang.Object[]"".

I think if you check almost any app owned by Google, you will see millions if not billions of daily crashes on older android version bellow android 10 happening from last November.

[Mobile Ads SDK Forum Advisor]

Hi,

I will check with our team regarding your query and one of my team members will reach out to you once we have an update. Meanwhile, your patience is highly appreciated.

Thanks,
 

Mobile Ads SDK Team

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[2025-09-22 11:13:56Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vGjMs:ref" (ADR-00275192)

[جلال عبدالحميد‎]

galalah...@gmail.com

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[Mobile Ads SDK Forum Advisor]

Hi Minas,

I understand that the issue is not easily reproducible, however, to investigate it further, we require the following details since we are currently unable to replicate the problem. Kindly provide the requested information:

• GMA SDK version
• Device model and OS version
• Stack trace from all threads
• (If reproducible) Steps to reproduce
• (If reproducible) Sample project

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate tohttps://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002vGjMsQAK&entry.80707362=00275192

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

Thanks,
 

Mobile Ads SDK Team

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[2025-09-23 11:07:02Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vGjMs:ref" (ADR-00275192)