Ads with admob and Designed for Families app

[Francisco Fernandes]

I have 2  apps that have been accepted as a Designed for Families app and one rejected.

But now the 2 apps accepted don't show the ads banner,interstitial, they make the request to ads (admob) but don't make the impression.

 This started to happen after the acceptance of the app's with Designed for Families option. 

The rejected app make the impression of the requests the ads.

Does anybody knows about this issue?

Thx,

Francisco

[Ram Parameswaran (Mobile SDK Team)]

Can you provide the name of your application? 

- Ram

[Francisco Fernandes]

Hi Ram,

Thx for your attention.

The APP Princesses Preschool Learning (com.itsimples.princesses.android )
has been accepted as a Designed for Families and now it doesn't Show any ads after that.


The same happened with app Baby Feed Animals (com.itsimples.babyanimals.android), but I made a test and disabled the option design for families in google play console and now it shows the ads again.

I realize that the problem is when the option design for families is enabled the ads don't show. But my ads respect the terms for being accepted in design for families.

How to mantain the design for families and show the ads in the APP?

THX,
Francisco

[Ram Parameswaran (Mobile SDK Team)]

Would you be able to pm me the adUnit you are using for the Princesses Preschool Learning application?

- Ram

[Francisco Fernandes]

Hi Ram,

I'm using 2 unit types in Princesses Preschool Learning, banner and interstitial. 

I'm sorry when you ask for provide you with adUnit what do you mean the code in the app with the request or adunit id?

If is the unit id code is safe to post that in the forum?

Thx,

Francisco

[feasy.app...@gmail.com]

Hello Ram, I have exactly the same problem as Fransisco! My app was accepted as Designed for families and since then no ads are shown. The package name of my app is "gr.blogspot.feasyapps.animalsforkids" - Animals for Kids. Is there anything that can be done???

[Ram Parameswaran (Mobile SDK Team)]

I would recommend sending the ad unit as private message to me. Private messages are available in the reply menu. I am able to replicate the problem both of you are having and am working with the serving team towards a solution/ fix.

- Ram

[Feasy Applications]

Hello Ram, thank you for your quick reply and willingness. I have disabled the Designed for families option and the ads returned after a few hours. I do not intend to enable it, at least until the problem is solved. However if it is of any help to you I am willing to send you my adUnit Id as soon as I find how to send a private message to you!!!  :)   (In the More message actions I can't find any private message option!). Thanks again!

[Francisco Fernandes]

Thanks one more time. 

For my APP  Princesses Preschool Learning the  Designed for families is still enable and the app don't show any ads.

I want to send you my adUnit Id but I don't find how to send a private message to you? 

Can you provide more details how to send a private message?

Thx,

Francisco

[Ram Parameswaran (Mobile SDK Team)]

Click the more message options button next to the reply button. You should see an option to reply privately to author.

- Ram

[Francisco Fernandes]

Hi Ram,

This option is not available, maybe need to enable by the administrator. I sent you a screenshot in attach with the options available.

Is another way I can sent you the ad unit id?

thx,

Francisco

[Ram Parameswaran (Mobile SDK Team)]

It seems you're correct and initiating a private message is for admins only. I've sent you a pm that you should be able to reply to.

- Ram

[Francisco Antonio]

I have the same problem. This is a part my LogCat:

04-18 10:14:15.357: I/Ads(24886): Starting ad request.

04-18 10:14:16.317: I/Ads(22548): CsiReporterFactory: CSI is not enabled. No CSI reporter created.

04-18 10:14:16.703: W/Ads(22548): JS: The page at about:blank displayed insecure content from gmsg://mobileads.google.com/loadAdURL?drt_include=1&request_....................................................................

.........................................................................................................................................................................

............................................................................................................................................................... etc.

04-18 10:14:16.722: W/Ads(22548): JS: The page at https://googleads.g.doubleclick.net/mads/static/mad/sdk/native/sdk-core-v40.html displayed insecure content from file:///android_asset/webkit/android-weberror.png.

04-18 10:14:17.203: I/Ads(24886): No fill from ad server.

04-18 10:14:17.214: W/Ads(24886): Failed to load ad: 3

04-18 10:15:14.574: I/Ads(24886): Ad is not visible. Not refreshing ad.

04-18 10:15:14.574: I/Ads(24886): Scheduling ad refresh 60000 milliseconds from now.

[Francisco Fernandes]

hello Ram,

I sent you the codes of ads units by mail that you have indicated, I do not know if you already have some feedback for me?

Since Friday that the app does not receive ads, tomorrow I will disable the option Designed for Families in google play  to enable the impressions on the app, however if you know anything let me know.

Thank you,

Francisco

[Vladimir M]

Hello Ram,

I have similar problem - my application was accepted for "Designed for Families" program.

After this, my application shows zero revenues and almost zero impressions/requests.

Please advice me what I am doing wrong. Who can help me with this issue ?

Best regards, Vladimir

[Vladimir M]

After one day application returned back to normal - I don't know what was a reason for such behavior, but now it is Ok.

Thank you.

[Francisco Fernandes]

Hi Vladimir,

And your application still Designed for Families?

My app with Designed for Families don't show ads for a month.

Do you did something?

Thx,\

Francisco

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[Feasy Applications]

Hello Francisco, you still have the problem?? I have disabled the family option and only then it works :(

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[Francisco Fernandes]

Yes with designed for families the app don't show ads.

I have 4 app and I keep only one with designed for families to see if the problem is solved by admob or google??!?!?!

In this forum nobody solve this issue.

Best Regards,

Francisco

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[Vladimir M]

Hi Francisco,

Yes, it is still Designed for Families.

I did nothing:

1. During some period it showed about zero requests impressions

2. From my test device I saw ads

3. After about 18 hours, requests went back to normal abruptly - seems (?) like (just a guess) a delay in presenting data

Vladimir

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[Alex]

See https://support.google.com/admob/answer/6223431?hl=en

Here is the relevant quote from that link:

"Ads that are deemed as child- and family-friendly are a subset of the broader ads pool. If you show ads today, after opting-in to the Designed for Families program, you might notice fewer filled impressions and lower revenue. Additionally, apps that participate in the Designed for Families program can't be used to serve house ads through AdMob."

So it seems that if you opt-in to the "Designed for Family" program then you can expect to see significantly lower impressions and lower revenue.

The lower impressions is because most Advertisers probably have a way to indicate that they don't want their ads to target kids.

And for those that do then they don't need to bid as much, as there are less advertisers for that market. So lower impressions and lower bids means multiple hits to any revenue.

[Alex]

How did Google reject your app for the Designed for Families category? And did they give you a reason?

On Friday, April 17, 2015 at 2:09:20 AM UTC+10, Francisco Fernandes wrote:

[Alex]

So you may think that it is a good idea to opt out of "Designed for Families". But it doesn't seem to be as simple as that.

2 days after the "Designed for Families" has come into effect I'm seeing big movements in the search results for key search terms for kids games. I'm seeing that those games which are in the "Designed for Families" are rising in the search rankings considerably. Sometimes as much as 200-300 places a day to come up in the top 10 or top 5 of key search terms.

I'm also finding that existing games which used to rank well for those search terms, but are not in the "Designed for Families" are falling each day. sometimes up to 5 places a day. And when you consider that only really the top 10 places matter for any search result (users probably dont scroll much further if they find good games in those 10) then this is a game changer.

So just something to consider. I'm not sure yet what the solution is. You want to rank high, but you also want to earn revenue from admob. But I think we must now choose between 1 of the two. 

On Friday, April 17, 2015 at 2:09:20 AM UTC+10, Francisco Fernandes wrote:

[Francisco Fernandes]

Thanks Alex, very helpfull information. But a very dificulty decision ?!?!

I this stage I think to active design for families. Because I don't have to many download's and the revenue's is not to much. And if I raise in rank better.

[Тимофей Крючков]

Good day, I have same situation: I added to Designed for Families 2 apps: one successful and one rejected. And now accepted app don't show ads banner. 
I receive AdRequest.ERROR_CODE_NO_FILL
Here is my question http://stackoverflow.com/questions/30748636/android-adrequest-returns-only-onadfailedtoload-adrequest-error-code-no-fill
Can you say me, did you fix it? Or Ram Parameswaran(Mobile SDK Team) helped you?

[Kirill]

We have the same problem. Zero ads impressions for all Designed for Families apps.

Admob support advise to try https://support.google.com/admob/answer/6223431?hl=en but it also didn't help.

Waiting for fix from Admob.

On Thursday, April 16, 2015 at 7:09:20 PM UTC+3, Francisco Fernandes wrote:

[Alex]

I think you'll find that there is no fix for this.

Perhaps some ads in the future maybe available for apps Designed for Families. But the majority won't be because, quite frankly, which advertisers would want to advertise to kids?

Kids have no money. 

Also, even if there were ads aimed at kids, surely they would pay out much much less than those aimed at a higher age range.

So the long term solution is that if you want to earn ad revenue from your app then DO NOT include it in the Designed for Family section.

[Tomasz Pająk]

Hi guys, same problem here, anyone found solution how to bring back the ads and participate in Designed for Families? 

Tnx

Tomasz

[Alex]

It's pretty obvious isn't it?

You can't. Not for the time being. And probably not for the short to medium future.

So if you want to show ads then get the heck out of the Designed for Families program. Period.

[Francisco Fernandes]

I agree with Alex.

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[Тимофей Крючков]

I added with settings: Family Category: Education, Age Group: Ages 5 & Under, Ages 6-8. Like result - "No fill from ad server." After that I changed settings "For all ages" and filling increased - now filling equals 5 adds every 100 requests. So, like temporary variant is not using Age Group: Ages 5 & Under, Ages 6-8.

С уважением
Тимофей Крючков

[Alex]

I did suspect that the "all ages" range may increase fill... but just to confirm that you're saying you get a fill rate of 5%?

That's TERRIBLE!

It's what I thought. The fill is higher, but still terrible compared to not targeting families at all. And I don't see a reason why that will ever get better because the non-family category will always have access to all ad inventory, while the family categories will only ever have access to a subset of the ad inventory.

And that subset will probably be small because advertisers probably only want to advertise to adults (18+) who actually have money to spend!

On Thursday, June 18, 2015 at 11:15:14 PM UTC+10, Тимофей Крючков wrote:

I added with settings: Family Category: Education, Age Group: Ages 5 & Under, Ages 6-8. Like result - "No fill from ad server." After that I changed settings "For all ages" and filling increased - now filling equals 5 adds every 100 requests. So, like temporary variant is not using Age Group: Ages 5 & Under, Ages 6-8.

2015-06-18 15:51 GMT+03:00 Francisco Fernandes <fanfer...@gmail.com>:

I agree with Alex.

On Thu, Jun 18, 2015 at 1:48 PM, Alex <ayq...@gmail.com> wrote:

It's pretty obvious isn't it?

You can't. Not for the time being. And probably not for the short to medium future.

So if you want to show ads then get the heck out of the Designed for Families program. Period.

On Thursday, June 18, 2015 at 10:44:52 PM UTC+10, Tomasz Pająk wrote:

Hi guys, same problem here, anyone found solution how to bring back the ads and participate in Designed for Families? 

Tnx

Tomasz

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[Тимофей Крючков]

look at my post http://stackoverflow.com/questions/30748636/android-adrequest-returns-only-onadfailedtoload-adrequest-error-code-no-fill/30795833?noredirect=1#comment49826561_30795833

"It really works! I changed to "Age Group: Mixed Audience" and now it has 99% fill rate." - here is answer  of man with same problem.

I think it depends on the country in which the application is downloaded. I do not have a large number of downloads, so I am not a good example.
 

2015-06-18 16:19 GMT+03:00 Alex <ayq...@gmail.com>:

I did suspect that the "all ages" range may increase fill... but just to confirm that you're saying you get a fill rate of 5%?

That's TERRIBLE!

It's what I thought. The fill is higher, but still terrible compared to not targeting families at all. And I don't see a reason why that will ever get better because the non-family category will always have access to all ad inventory, while the family categories will only ever have access to a subset of the ad inventory.

And that subset will probably be small because advertisers probably only want to advertise to adults (18+) who actually have money to spend!





On Thursday, June 18, 2015 at 11:15:14 PM UTC+10, Тимофей Крючков wrote:

I added with settings: Family Category: Education, Age Group: Ages 5 & Under, Ages 6-8. Like result - "No fill from ad server." After that I changed settings "For all ages" and filling increased - now filling equals 5 adds every 100 requests. So, like temporary variant is not using Age Group: Ages 5 & Under, Ages 6-8.

2015-06-18 15:51 GMT+03:00 Francisco Fernandes <fanfer...@gmail.com>:

I agree with Alex.

On Thu, Jun 18, 2015 at 1:48 PM, Alex <ayq...@gmail.com> wrote:

It's pretty obvious isn't it?

You can't. Not for the time being. And probably not for the short to medium future.

So if you want to show ads then get the heck out of the Designed for Families program. Period.

On Thursday, June 18, 2015 at 10:44:52 PM UTC+10, Tomasz Pająk wrote:

Hi guys, same problem here, anyone found solution how to bring back the ads and participate in Designed for Families? 

Tnx

Tomasz

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[Francisco Fernandes]

I change one of my apps with Design for families for mixed audience, I will leave feedback after changes done.

[Alex]

I've changed one of my apps to "Mixed Audience" and I see ads served as normal.

So I can confirm "Тимофей Крючков" last post that ads are served as normal when you are in the "Mixed Audience" category.

I agree with Alex.

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[Francisco Fernandes]

Hi

The app that I have changed to mixed audience is receiving ads now.

Many thanks,

Francisco

I agree with Alex.

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[Тимофей Крючков]

You are welcome. 
Do you have 100% fill rate? Or if you haven't 100% can you say me, how much?
Also I'm interesed how percents do you have in countries, like Russia, Ukraine?

[Francisco Fernandes]

Hi

I can't answer your question right now because only the version that I have uploaded today request ads. But when I have more data I will give my feedback.

[katherine kkk]

I've changed the Age Group to Mix Audience, but still, no Ads filled. wonder why????

On Thursday, June 18, 2015 at 9:15:14 PM UTC+8, Тимофей Крючков wrote:

I added with settings: Family Category: Education, Age Group: Ages 5 & Under, Ages 6-8. Like result - "No fill from ad server." After that I changed settings "For all ages" and filling increased - now filling equals 5 adds every 100 requests. So, like temporary variant is not using Age Group: Ages 5 & Under, Ages 6-8.

2015-06-18 15:51 GMT+03:00 Francisco Fernandes <fanfer...@gmail.com>:

I agree with Alex.

On Thu, Jun 18, 2015 at 1:48 PM, Alex <ayq...@gmail.com> wrote:

It's pretty obvious isn't it?

You can't. Not for the time being. And probably not for the short to medium future.

So if you want to show ads then get the heck out of the Designed for Families program. Period.

On Thursday, June 18, 2015 at 10:44:52 PM UTC+10, Tomasz Pająk wrote:

Hi guys, same problem here, anyone found solution how to bring back the ads and participate in Designed for Families? 

Tnx

Tomasz

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[Erez Shmiel]

Hi, for those who succeeded to see ads through Designed For Families (Mixed Audience with high fill rate), can you please tell me if you used "is_designed_for_families" inside the bundle that's sent in the request?

Bundle extras = new Bundle();
extras.putBoolean("is_designed_for_families", true);
AdRequest adRequest = new AdRequest.Builder()
        .addNetworkExtrasBundle(AdMobAdapter.class, extras)
        .build();

[Erez Shmiel]

ohh ok, thanks for your reply! :)

[BePlayer Team]

sorry for English 

When I advertise my game for kids on AdWords there is no any option to choose that game is for children. So I think this is problem. So maybe they can fix it?

[Mohammad Alkhalailah]

hi

i have same issues and google refuse to disable for family program

do you solve the problem? 

thanks

[Mohammad Alkhalailah]

hi Mr.Ram

we now in late 2017 and same problem for many users

please help

https://play.google.com/store/apps/details?id=com.mohkh.preschoolGame

[Suresh Kerai]

After too long time Kids App Developer loss his revenue. But still not found best solution. i am also facing same issue. i am 200,362 ads  request and only 8.15 fill rete. not make me my app development cost.