For Meta Audience Network, No ads to show problem continues

[Dayol]

Hi, I am developing iOS journal app Dayol.

I have checked and met all the requests provided in the official documentation (https://developers.google.com/admob/ios/mediation/meta) to integrate Meta Audience Network as a bidding source through AdMob. 

But I am continuously encountering the "No ads to show" problem.

Can you please check if there's any issue?

Here are the information of app.

- app ID
: 1571925624(AppStore ID)
- ad Unit ID (dayol_reward_fullscreen_diaryAdd)
: ca-app-pub-5111273163239664/7511850741
- MobileAdsSDKVersion
: 11.8.0

Thank you!

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

When testing, ensure that you have the Facebook app installed on the test device and be logged in with a valid Facebook login. See Meta's documentation for more details. Without this, it is expected that Facebook might not bid (though they still might get bid requests).

I checked the sample project with the provided IDs and am able to reproduce the issue when a single ad source test of the ad inspector is enabled for Meta Audience Network (Bidding).

As per our observations ads are not returning from third party resources (Meta Audience Network).

This happens due to below reasons:

• No ad returned: The ad sources may have decided to not bid for the ad request or they may not be eligible to bid for it. There are several possible reasons for this issue. Here are some examples:
  • The ad source may only bid under certain conditions, such as specific geographic areas. 
  • The ad source may not have an ad for the bid request. 
  • There was an unexpected system error or timeout on the ad source’s end.

Kindly refer to your third-party ad source to understand why the ad source may not be bidding. 

Also refer to this link for more information related to troubleshooting the bidding issue.

Please reach out to us, if you need any further assistance. 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vFfpy:ref" (ADR-00266104)

Thanks,
 

Mobile Ads SDK Team