Click Admob is not work

[赵佳亮]

I meet a admob bug, sometime is not invoke startActivity for go to GooglePlay when I first click.

But it will be fine , when i click again.

Do you meet the same problem? Can you help me?

PS: I have encountered a bug that click admob is not work. The reason is i have two process.

[Vu Chau (Mobile Ads SDK Team)]

Hi there,

I'm not sure I understand the issue here.  Are you saying the clickthrough doesn't work when you tap on the ad? Do you have a screenshot/video that demonstrates this?

Vu Chau

Mobile Ads SDK Team

[赵佳亮]

Hi Vu

  Thanks for you help.The attach file is a small video. You can see that Ad jump to Google Play until I click twice. The first time is not work, and it is ok when i click again.

  And I pass a special Context that will print log when call startActivity to Admob SDK. The log reveal it's not call startActivity for the first time.

  And the bug is not always to show. Frequency is three to four times

[Vu Chau (Mobile Ads SDK Team)]

Hi there,

Thanks for the video! It was really helpful.

I haven't seen this behavior before.  So we will want to reproduce it locally to troubleshoot.  

Could you provide us additional details, such as the ad unit ID (if you can reproduce the issue in our sample), or some code snippets (if the issue is unique to your implementation)?

Also, which version of the SDK are you seeing the issue with?

Vu Chau

Mobile Ads SDK Team

[Albert Snow]

Hi Vu

  I think the issue is unique to our implementation. And I  cant to offer the apk. I will try by myself. 

  I want to debug the program, to figure out where the code to decide startActivity. But I get a problem when debug. Just like the screen shot, I can't get the class of com.google.android.gms.ads.internal.overlay.ai  ;   And I pretty sure the child view already handl the touch event. It just not call the method of startActivity

  Anyway, thanks for you help.

  

[Albert Snow]

Hi  Vu 

  We found some clue about the bug. 

  If we click the AD within about one second, it may not work. But i will be fine if i wait more longer time to click ad. 

  And if i click twice, it must work.

  So , I want to ask It's there have some policy to limit ad click event. Maybe about time and click times.

[Vu Chau (Mobile Ads SDK Team)]

Hi there,

Thanks for doing the extra testing.  Indeed there is a delay of about 150ms to avoid accidental clicks from occurring.  In real life use cases, most (if not all) users would first engage with the ad before clicking on it to learn more about the product.  

So I would say what you saw is not a bug.  If you have some other logic wired up that relies on the ad being clicked, you should ensure it's only active after the 150-ms delay.

Let us know if you have any questions,

Vu Chau

Mobile Ads SDK Team

[Albert Snow]

Hi Vu:

 I deleted the wrong post. I was clicked Tab, space bar....... Post be deleted...../(ㄒoㄒ)/~~。

 Anyway i will post the wrong delete post at the tail.

 Seriously, I found the reason of another bug. You can see that from the video. It's a chrome bug, and It's happen on occasion in specify device （e.g  Nexus 5X Android N, 6.0）.

 

------------delete post--------------------------------------------------------------------------

  Thank you, It's really helpful ~\(≧▽≦)/~.  So there are some time limit, But, Are you sure the double click is also the limit?  And the 150s it's begain from ad view show in the screen, right?

  /(ㄒoㄒ)/~~   And we meet another bug........Sometime we click the ad, it's not go to Google Play. But it already start the Activity of com.goole.android.gms.ads.AdActivity.

  So, I guess there are some logic to stop jump Google Play.  It's will be very nice if there have some documents tell us the policy.

  I will continue to trace the bug............ Thanks for your patience.

------------------------------------------------------------------------------------------------

[Vu Chau (Mobile Ads SDK Team)]

Hi there,

As far as I know, there is no limit imposed on the number of clicks.  

About when the 150ms starts to kick in, I won't be able to comment on that. 

Regarding the new issue, would you be able to open a separate thread for it?  While you're at it, could you tell me more about the implementation? It looks like you are showing the ad on the lock screen, is that correct?  The SDK doesn't support this use case, so that might be why the clickthrough doesn't fully work.

Vu Chau

Mobile Ads SDK Team

[Vu Chau (Mobile Ads SDK Team)]

As far as I know, there is no limit imposed on the number of clicks. 

However, there is a penalty for excessive invalid clicks on live ads. 

[Albert Snow]

Hi Vu:

  You are right, it's a locker app. We have two kind of process, one is application name to configure some thing, another is ***:locker name. 

  We have two plan for make a locker. 1. We have overlay permission, we make a view add to Window Manager from service as a locker. 2. No permission, we make Activity as a locker.

  In manifest, AdActivity is android:process=":locker".So there no process problem.

  

  And, we found the issue is not belong to chrome. The reason is AdActivity not start chrome. You can see the log at attachment.

  I use the command "adb logcat | grep "ActivityManager" to filter log. The first time click ad is work,  you can see the process： -------->AdActivity----->com.google.android.apps.chrome.Main. But the second time: ----->AdActivity,  it's end up with start AdActivity.

  I think maybe it's because of overlay. But i found the issue still happen when i use activity as a locker.

  

  So, do you know why AdActivity not start Chrome.

  

  So thanks for your help and patience O(∩_∩)O~. I know my English grammar is very bed....

[Albert Snow]

Hi Vu:

  Sorry, my test have some problem. I'm not test click Ad from Activity. It's still from overlay.

  So, I can't exclude the reason that we use WindowManager to make this issue. I will continue to test for the problem.

[Vu Chau (Mobile Ads SDK Team)]

Hi there,

I'm not sure if we are on the same page here.  To establish expectations, the SDK currently does not support lockscreen use cases.  If an issue arises out of that, it would be out of scope for the support we provide.

Let us know if you continue seeing any issue after further testing.

Vu Chau

Mobile Ads SDK Team