Only test interstitial ads are not display.

[Kevin Soh]

Hi.. Everyone.

I'm testing the Banner ads and interstitial ads in my mobile game.

I can displayed the Banner and interstitial ads on Unity Editor.

it is very well~~

But can not display the interstitial ads on test device(Android). 

the Banner ads display on test device, only interstitial ads can't display.

So, check the Web ID and Unit ID in my source code but it is correct. dobule checked.

I'm checked again the Ad inspector. it is Fill(bidding)

so, checked the Sort Order of Canvas and Panel in Unity Editor then Panel is "-1" and interstitial ads is "0". it fine.

checked try againg the Android logcat.

find the warning. I'm searching in the web site. this mean is check the correct Web ID or Unit ID. it is dobule checked.

I can't find the error code 3(Failed to Load:3)

.

I've been wandering around for weeks.

How can solve this issue?

I need some professional advice.

Best Regards.

Kevin

[Mobile Ads SDK Forum Advisor]

Hello,

 

Thank you for reaching out to us.

 

To properly troubleshoot your issue, kindly provide us the following information below privately:

 

• Affected Ad unit IDs
• App ID

 

You can provide the following details via reply privately to author option.

 

Regards,

Zoilo Isagani Mobile Ads SDK Team

ref:_00D1U1174p._5004Q2j20qC:ref

[Mobile Ads SDK Forum Advisor]

Hello,

 

Thank you for your response.

 

Upon checking the information you sent, the ad unit IDs that you are using are correct for testing purposes and should work as intended. On the other hand, I've deleted your post as it contains private information. Would you kindly send a sample of your app where the error occurs privately.

 

You can provide the following details via reply privately to author option or directly provide it to the link below.

 

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

 

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