com.google.admob Code=1 "Request Error: No ad to show."

[Oleg Brailean]

I figured out that my app is blacklisted by Admob. 

If I change my app bundle ID, the ads is showing.
Can you please help me to check why my app is blacklisted? I received no informed email about that. What policy that my app violate?

No any messages in "Policy Center"

My app stopped serving ads some time ago.
It's showing "Error Domain=com.google.admob Code=1 "Request Error: No ad to show." UserInfo={NSLocalizedDescription=Request Error: No ad to show., gad_response_info=<GADResponseInfo: 0x280229470>}"

My ad ID is ca-app-pub-6641610179471664/7995808583 , ca-app-pub-6641610179471664/2827457683 and some others
Publisher ID: pub-6641610179471664

I use in the app the last Google Mobile Ads SDK from Firebase 6.24.0

Can you help me to check if there's any problem with my account?
Thank you so much

[Mobile Ads SDK Forum Advisor Prod]

Hi Oleg,

Thank you for bringing this issue to our attention.

From what I understand on the App Bundle Id, that is actually something that is created by apple. And for reasons beyond our scope we do not know why they are blacklisting you. I would recommend that you continue act them and ask why for the blacklisting.

We are here to help with items relating to the technical implementation of the AdMob SDK. And are unable to offer support for what is an Apple issue. You can also check this out for more about the bundle id.

Also the fact that you are getting the error code 1. This is an issue with your device just not getting ads. There can be a multitude of reasons as to why you are not getting any.

Regards,
William Pescherine
Mobile Ads SDK Team

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[Oleg Brailean]

Hi!
Bundle ID is not related with problem. I'm change it only for testing app in Admob SDK in developer build.
My app is very old - more than 5 years in Appstore and not have any issues with ads all this time.
But last moths I can see down income from the ads in the app.
After small researching I found problem - Admob SDK return error "Request Error: No ad to show."

Can you check my ad ids for not restrictions from the google ads?

PS: tracking ads is enabled on my test device

понедельник, 11 мая 2020 г., 23:56:24 UTC+3 пользователь mobileadssdkforumadvisor написал:

[Mobile Ads SDK Forum Advisor Prod]

Hi Oleg,

Tank you for the updated information.

Yes we can absolutely test out your pub id and ad unit ids to see if we are able to get any ads to load. Generally speaking if you are seeing nothing on your account to indicate that your account was blocked, which from what you are saying I would not think you are blocked. And Remember that error code:1 just means there are no ads in the inventory that could be sent you your device. And there are many reasons for that which we are not able to resolve here.

If you share via "Reply privately to author" button with the above information. Plus as you are saying that it is an older app. Can you also include Admob SDK version, any mediation, devices you are targeting or using. And anything else we can look into that may be causing the issue possibly.