Ads Still Not Serving After Policy Center Shows No Issues
Junji
Hi,
About 40 days ago, I received an email from Google AdMob stating that "Invalid traffic intended to artificially increase ad revenue has been detected in your account." The email also mentioned that the ad restriction would usually last less than a month. At that time, the Policy Center on my Google AdMob page also showed the same information.
However, after about one week, the Policy Center started indicating that there are currently no issues causing the suspension or limitation of ad serving for my app.
Despite this, ads are still not being served, and it has now been over a month since the restriction was initially placed.
Is there anything I need to do to have the ads served again?
Thank you for your assistance.
Mobile Ads SDK Forum Advisor
Hi,
Thank you for contacting the Mobile Ads SDK Support team.
Please use the following help center article to understand Common reasons for ads not showing and use the Can't See Ads Troubleshooter to debug the issue.
Kindly provide the below information via the reply to author option, so that we will review your account and let you know why ads aren’t showing.
- app ID
- ad unit ID
- Mobile Ads SDK Version
Thanks,
 |
Mobile Ads SDK Team |
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Mobile Ads SDK Forum Advisor
Hi Junji Yamaguchi,
Thank you for providing the requested information.
It is always recommended to keep the SDKs up to date to avoid such issues. As of today, the latest version of Unity Plugin is 9.4.0.
I have executed our Google Sample Project with the provided information and am unable to load the Ads on my end. However, the execution has resulted in the display of an error message "No ad to show". Upon further investigation, this seems to be a serving issue rather than something specific to the Mobile Ads SDK. The next step for you would be to reach out to the Product Support Team as they are better equipped to address your concern and provide further assistance.