Error accessing AdMob account

[David Agustsson]

Hello,

I have been getting the following message when logging in to my AdMob account:

"You do not have access to the Google Ads account that is connected to your AdMob account."

I have access to my Google Ads account and I am all out of options on my end.

Could you please help me with this?

[Mobile Ads SDK Forum Advisor]

Hi David,

Thank you for reaching out to us.

With regard to your account error access, you can check this AdMob sign up errors. It included the Google Ads-related sign-up errors. If this doesn't work for you, we recommend reaching out to the Product Support Team to assist you better on account access.

Regards,

Princess Pamela Pineda Mobile Ads SDK Team

ref:_00D1U1174p._5004Q2UjEmC:ref

[David Agustsson]

Thank you for the reply,

Is there no other way? I have been locked out of my account for over a year now and I have tried multible times to contact the product support team. I can only post to the community in the admob support. I have tried every publicly availible soulution on the support page and on the internet and I am convinced that there is some thechnical issue that I cannt resolve by myself. I read online a nother person having the same issue and she was only able to resolve it with the help of an employe at google.

I am wondering if I just need to create a new Gmail account to gain access to AdMob again. 

Hope you can understand my frustration

Best regards,

David Agustsson

[Santi Otín]

Hi David,

I am in the same situation as you for 2 years now, and it is impossible to contact the product team. In other thread on this forum we are asking for some contact to the product team to be able to solve this specific issue, because the help center only shows the Community option and its useless.

[David Agustsson]

Hi, I can login now finally after a year. I dont know if someone did something because of this email thread or if it is because I also posted a post in the AdMob comutity. Anyways my issue is finally resolved! Thank you google gods.

Best regards,
David Agustsson

[Mobile Ads SDK Forum Advisor]

Hello David,

We do understand your situation. However, our team can only provide assistance to issues related to the Mobile Ads SDK.

It's good to know that your issue now has been resolved.

Regards,

Mark Kevin Albios Mobile Ads SDK Team

ref:_00D1U1174p._5004Q2UjEmC:ref