Iphone X banner and interstitial ads

[Developer PhP]

Hello, I saw on my admob account that we should update banner ads for Iphone X by 20 november. When I test on simulator the banner is not on top but is showed half of banner. If I wont update my apps will banner stop show just on Iphone X or in every other device.
Please be more clearly what will happen if we don't update our apps. sorry for my english.
Thanks and regards

[Ivan Bautista (Mobile Ads SDK Team)]

Hi,

You may refer to this guide on how to render Ads correctly on the iPhone X as well as workarounds for earlier versions of iOS. Additionally, you may refer to this blog post for more relevant information.

As far as I know, not implementing the updates mentioned in the guide should have no impact on Ad serving and only impact the rendering of Ads in iPhone X devices. However, I will confirm this with the rest of the team and get back to you for an official feedback.

Regards,

Ivan Bautista

Mobile Ads SDK Team

[Jason R]

to quote that guide as of this AM:

"Interstitial and rewarded ads

Full screen ad formats, including interstitial and rewarded ads, are rendered by the Google Mobile Ads SDK. There will be an update to the Google Mobile Ads SDK to ensure that ad elements like the close button render in the right spot. We will update the release notes and this documentation page when this change is available."

The iPhone shipped last week. Still no updated.

[Developer PhP]

hi. thanks for respodning.
When I test on xcode Iphone X simulator dhe interstitial is good as on other device. Banner is also in the safe area place but in simulator is showed just half of banner. So my question is do I force need to update my all apps or it will not show on iphone x the banner ads. Thanks

[Deepika Uragayala- MobileAds SDK team]

Hi there,

We highly recommend that you update your app which has banner and native ad placements to designated “safe areas” for iPhone X by November 20 to ensure that users always have great experiences on your app and please be mindful of our policies.

Regards,

Deepika Uragayala

Mobile Ads SDK Team

[Developer PhP]

Hi Deepika, I know you have rules but we also have problems with app store update. We canot update our apps every time you have some bugs. I want to say there must have some solutions about banner. For example I dont want banner on Iphone X, just on other device. My banners are in safe area but in simulator they are half of banner. You must help us with something, like on admob account to stop just banner for Iphone X because on other device is everything good. You cannot force us to do something just because Iphone X have safe area. hope you understand me, thanks and regards

[Deepika Uragayala- MobileAds SDK team]

Hi there,

Thank you for your suggestions and we do understand your concerns. I'll pass this information to the rest of the team.

Regards,

Deepika Uragayala

Mobile Ads SDK Team