Ads not showing on iOS

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Flutter Admob

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Nov 2, 2020, 3:06:39 PM11/2/20
to Google Mobile Ads SDK Developers
My app, 6th Grade Math, went in Production like a week ago. Ads are showing up on Android devices but not on iOS devices. Test ads are working fine on iOS and Android both. 

Admob does not show any issue, there have been 700+ ad requests but 0 match.

Can you please look into this asap. 

Thanks.

Mobile Ads SDK Forum Advisor Prod

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Nov 2, 2020, 5:09:48 PM11/2/20
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Hi Flutter AdMob,

Thank you for binging this question to our attention. As you saw with the other post that you responded to. We are here to help you with the implementation and setup of the AdMob SDK within your app. But we are only able to offer support for Android Studio, Xcode, and Unity. As such with Flutter we are always suggesting that people check. on the Flutter Community Page .

I know you stated that the Flutter community said to ask here. But their is nothing that we are able to offer to help you with Flutter.

Regards,
Google Logo
William Pescherine
Mobile Ads SDK Team
 


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Flutter Admob

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Nov 2, 2020, 5:15:18 PM11/2/20
to Google Mobile Ads SDK Developers
Thanks William for your quick reply. However, I don't think Flutter is the issue here, its the appId/AdUnitId or some Admob configuration. Ads are working fine on Android devices, on iOS there are 700+ requests and 0 matches.
Its the match issue. My other apps on iOS have 90+% match, but this new App has 0% match.
Can you at least look at the app/AdUnit configuration.
Thanks.

Mobile Ads SDK Forum Advisor Prod

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Nov 3, 2020, 12:37:18 AM11/3/20
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Hi there,

To reiterate our disclaimer, I'm afraid that we can only provide full assistance on the officially-supported platforms for the AdMob SDK (AndroidiOSUnity).

With that being said: could you kindly provide the details below (via Reply to author, or a direct, private reply to this email) so that I can investigate the issue?

 

Google Logo
Ziv Yves Sanchez
Mobile Ads SDK Team
 


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Daniel Correia

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Nov 3, 2020, 7:49:57 AM11/3/20
to Google Mobile Ads SDK Developers
I'm having the exactly same issue. Three of my older apps are generating impressions (both platforms). My latest, which has been published for a week now, is generating impressions on Android but not impressions on iOS at all (300+ requests). Could I also provide the details privately?

Mobile Ads SDK Forum Advisor Prod

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Nov 3, 2020, 8:28:56 AM11/3/20
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Hi Daniel,

Thank you for bringing this issue to our attention. As mentioned before we do not normally suppoirt Flutter, and would usually suggest that you contact the Flutter Community . If you would like, we would ask that you create a new post so that we can directly interact with you and focus out attention on helping you. You can also reply to us using the email that you see in the forum posts.

Regards,
Google Logo
William Pescherine
Mobile Ads SDK Team
 


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Mobile Ads SDK Forum Advisor Prod

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Nov 4, 2020, 2:06:45 AM11/4/20
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Hi there,

Thank you for reaching out to us.

I've checked your ad unit IDs with our sample apps, and can confirm that I was getting ads from them as well (see attached screenshots). An error code 1 (or a no-fill error) implies that there might currently be a limited ad inventory for your app. You may want to ensure that you've fully completed the setup of your AdMob account, especially the billing and PIN verification sections, in order to help alleviate this issue.

For further ad-serving concerns, you may want to reach out to the AdMob Help Center for further assistance, as I'm afraid that we can only assist you with your technical concerns on the AdMob SDK. The product specialists there should be able to provide better insights on this.
 

Google Logo
Ziv Yves Sanchez
Mobile Ads SDK Team
 


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Steirersoft

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Nov 4, 2020, 2:44:24 AM11/4/20
to Google Mobile Ads SDK Developers
Now it works for me. I had the same issue. 
After 8 days i was able to link the app in the admob settings (before the app wasn't found).
after a few hours it has worked. 
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