No Ads without UMP Consent (neither Limited Ads)

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arla...@gmail.com

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Apr 12, 2022, 1:20:44 PM4/12/22
to Google Mobile Ads SDK Developers
Hello, I've been using Admob on my Apps for years.
I tried to substitute the old privacy disclaimer (done with google consent-library) with the new user-messaging-platform:2.0 (based on FundingChoise, implementing TCF v2.0).

What I understand from this (https://support.google.com/admob/answer/10105530) is that if I Do Not Consent to the privacy disclaimer (legitimate interest are still enabled), I would be served with Limited Ads. It means Ads not personalized and provided by Admob (without mediation).

Well, I tried but I get no Advertising.
If I press "Consent" at the startup dialog, I get correctly Test Ads, both for interstitial and for banners
If I press "Do Not Consent", I get no ads, neither for interstitial or for banners. I get the common Error 3 (No_Fill)
If I open options and let consent disabled and legit interest enabled, is the same. NoAds, same Error 3.

Currently My mediation stack has simply Open Bidding groups over Admob fallback.

Am I doing something wrong?

Currently using:
'com.google.android.ump:user-messaging-platform:2.0.0'
'com.google.android.gms:play-services-ads:20.4.0'

Tested on Pixel 2XL Android 11 and Pixel 6 Android 12.

Thanks,
Lear

Mobile Ads SDK Forum Advisor

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Apr 13, 2022, 10:54:01 AM4/13/22
to arla...@gmail.com, google-adm...@googlegroups.com

Hi Lear,

Thank you for reaching out to us.

The no fill error signifies an ad serving issue which means that there is no ads available as of the moment. This is an expected behavior as most of the time, users who consent to your app are more likely to filled with ads unlike those who click on manage options. Please do note that this behavior isn't controlled by the Mobile Ads SDK. For more information regarding to Ad-serving, I would recommend reaching out to the Product Support Team.

Regards,

Google Logo
Princess Pamela
Mobile Ads SDK Team
 


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arla...@gmail.com

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Apr 13, 2022, 11:04:35 AM4/13/22
to Google Mobile Ads SDK Developers
Hello, I know what NoFill means, but I'm testing it on test devices, and I get only "test ads", so it's not a question of having or not available Ads to be served.

The TestAds (both banner and interstitial) are always displayed with UserConsent
The TestAds (both banner and interstitial) are never displayed without UserConsent (while I would expect they would be managed as Limited Ads, if I understand how it works)
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