Can't open AppOpenAd from cached

[onerain]

Hi,

I follow the [doc](https://developers.google.com/admob/android/app-open-ads) and cache the AppOpenAd when loaded. But when I call AppOpenAd#show() again, the ad is not shown ... And the FullScreenContentCallback haven't been invoked.

Can anyone help me please?

[Mobile Ads SDK Forum Advisor Prod]

Hi there,

Thank you for reaching out to us.

Could you please provide the following details so that we can help you to your concern via Reply privately to author option or send it directly to mobileads...@gmail.com?

• App ID
• Ad unit ID/s affected
• Sample app(if any)

Regards,

Princess Pamela Pineda Mobile Ads SDK Team

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[onerain]

Thank you for your reply. 

I will send details to mobileads...@gmail.com.

在2021年5月17日星期一 UTC+8 下午1:54:51<mobileadssdkforumadvisor> 写道：

Hi there,

Thank you for reaching out to us.

Could you please provide the following details so that we can help you to your concern via Reply privately to author option or send it directly to mobileadstesting99@gmail.com?

[Mobile Ads SDK Forum Advisor Prod]

Hi there,

Thank you for your response and providing us your information.

Could you please also provide a sample app with minimum modification where the error are shown? So that we can check it in our end. You can send it via Reply privately to author option or send it directly to mobileads...@gmail.com.

[oneRain Yu]

No, I can't. 

I just follow the doc above to implement it. Could you give me an example demo for AppOpenAd?

Mobile Ads SDK Forum Advisor Prod <mobileadssdk...@gmail.com> 于2021年5月17日周一 下午6:23写道：

[Mobile Ads SDK Forum Advisor Prod]

Hi oneRain Yu,

Thank you for the response back, I work along with Princess. In looking over the thread, it looks like you are again wanting to call the AppOpenAds on another activity? First, this is not the intended behavior of what this is for, this is intended for only at the start of your app. So chances are the caching will not work, unless the user goes back through the UI stack of Android. Also when looking at the documents, you will see in the LifeCycle implementation that it is also setup to only load at the start of app load. Third, it also states here , that this is only intended at app launch, which if it works in your sample at launch and you are trying to show it again later? Then it should fail to load.

Regards,

William Pescherine Mobile Ads SDK Team

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