Unable to link admob app with the App Store

[Gustavo Maes]

It has been 1 week now since I published my app to the Apple App Store and I am still unable to link the apps, test ads work with no problems but live ads are unable to show. I believe this is because the apps are not linked. Could you please fix this as soon as possible?

App: https://apps.apple.com/us/app/cálculo-certo-salário-e-fgts/id6737143355

Kind regards

[Gustavo Maes]

It has been 1 week now since I published my apps to the Apple App Store and I am still unable to link the apps, test ads work with no problems but live ads are unable to show. I believe this is because the apps are not linked.

Could you please fix this as soon as possible?

App: https://apps.apple.com/us/app/cálculo-certo-salário-e-fgts/id6737143355

Att.

[ryo]

It has been 5 days now since I published my app to the Apple App Store and I am still unable to link the apps, test ads work with no problems but live ads are unable to show. I believe this is because the apps are not linked. Could you please fix this as soon as possible?

App: https://apps.apple.com/jp/app/id6736675721

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

Please note that if you just listed your app on an app store, it may take 24 to 48 hours before you can link to it. In some cases, it may take up to one week.

Kindly follow the steps mentioned in the article for Link your app to an app store. Could you provide your app ID via reply privately to the author option. So, we can review the account and provide you with an update.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGgqa:ref" (ADR-00273492)

Thanks,
 

Mobile Ads SDK Team

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK support team.

If you just listed your app on an app store, it may take 24 to 48 hours before you can link to it. In some cases, it may take up to one week. I searched with the app store link, and I can see that the iOS app named “シンプル家計簿 マネージ - 資産管理もできる人気の家計簿！” with the developer name “Ryonosuke Sato” is found/available in AdMob for linking.

Search for your app by app name, developer name, package name, or app URL to link your app to an app store. You can search by app URL to narrow the result. If searching by app URL, copy the URL from the app store listing.

I hope this helps! Let me know if you have additional questions.  

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGgsW:ref" (ADR-00273516)

Thanks,
 

Mobile Ads SDK Team

[Mobile Ads SDK Forum Advisor]

Hi,

When I try to look at your app on the iTune store, I get the error "This app is currently not available in your country or region.". Please make sure your app is public and unrestricted. 

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGgqa:ref" (ADR-00273492)

Thanks,
 

Nicholas Ventimiglia Mobile Ads SDK Team