Never getting ad fills on iOS app.

[Stephen Walsh]

Hello,

I deployed my app a few weeks ago with Admob. At first I was getting plenty of impressions and fills but a few days ago all filling stopped. I always get GADErrorNoFill on all my ad units for my app. I have no policy center messages, and billing is set up. I’d really appreciate some help on this, as I’ve followed the various troubleshooting guides posted on the Google Groups, but could not rectify the issue.

Thank you 

Details

[Mobile Ads SDK Forum Advisor]

Hi Stephen,

Thank you for reaching out to us.

For us to further check this no fill error that is happening in your end, can you provide us the following information below so we can check?

• App ID
• Ad unit ids affected 

This message is in relation to case "ref:_00D1U1174p._5004Q2nRwYK:ref"

Thanks,
 

Mobile Ads SDK Team

[Stephen Walsh]

Thank you for your response!

My app is is ca-app-pub-3005735808354387~8997977175

The banner IDs affected are 

- ca-app-pub-3005735808354387/9708423615

- ca-app-pub-3005735808354387/9899995305

- ca-app-pub-3005735808354387/5769178602

- ca-app-pub-3005735808354387/8395341946

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for providing the requested information.

We tested your ad unit id in our sample app, we also encountered no ads using it. However, I've also seen that you have payment on hold in your account. In order to maximize chances receiving ads, kindly make sure that you fully complete the setup of your AdMob account, particularly the billing (https://support.google.com/admob/answer/2772229?hl=en) and PIN verification (https://support.google.com/admob/answer/2772302?hl=en) sections. Since this is more of an ad serving issue/ fill rate concern which is out of scope to our team, we would recommend raising this to our Product Support team (https://support.google.com/admob/thread/new?hl=en) instead. The product specialist there should be able to assist you further on this.