W/Ads: Failed to load ad: 3

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omega...@gmail.com

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Sep 13, 2018, 1:32:12 PM9/13/18
to Google Mobile Ads SDK Developers
Hi,

I have an calculator app with 
AppId =ca-app-pub-xxxxx009
and 
Banner = ca-app-pub-xxxxxx35
Rewarded video = ca-app-pub-xxxxxxxxx47

Don't know whether i should post  id here. so for now just xxxx

When launching the app in the logs,
 D/DynamitePackage: Instantiated singleton DynamitePackage.
    Instantiating com.google.android.gms.ads.ChimeraMobileAdsSettingManagerCreatorImpl
 D/DynamitePackage: Instantiating com.google.android.gms.ads.reward.ChimeraRewardedVideoAdCreatorImpl
I/Ads: Starting ad request.
    This request is sent from a test device.
 W/Ads: Not retrying to fetch app settings
 D/DynamitePackage: Instantiating com.google.android.gms.ads.ChimeraAdManagerCreatorImpl
 I/Ads: Starting ad request.
    This request is sent from a test device.
 W/Ads: Not retrying to fetch app settings
 I/Ads: No fill from ad server.
 W/Ads: Failed to load ad: 3

Why is this? When i use the test ad units. The test ads are shown fine. But live ads won't show up when i use my AppId and AdUnitIds on emulator or in real devices.

Can you help?


i have implemented the app as said in the Documentation as well as i have previously made few apps that uses Admob SDK available in play store without any issues.

mobileadssdk-a...@google.com

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Sep 13, 2018, 8:29:22 PM9/13/18
to omega...@gmail.com, Google Mobile Ads SDK Developers
Hello, 

Could you share us your Ad Unit IDs privately using the Reply privately to author option so I can take a look and assist you on this?

Thanks,
Bharani Cherukuri
Mobile Ads SDK Team

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mobileadssdk-a...@google.com

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Sep 14, 2018, 10:57:51 AM9/14/18
to omega...@gmail.com, Google Mobile Ads SDK Developers
Hello Omega, 

Thank you for sharing the Ad Unit Ids privately. I was able to load the ads by testing your Ad Unit IDs with our sample apps. Can you try changing the package name and see if you're able to load the ads? There are several reasons that might result in a No fill. If your application is not published to the Play Store, it is expected to have lower fill rates. Could you please confirm if you're using any Targeting settings for your application? If so, this might also reduce the fill rate. Can you give this a try and let me know how it goes?

Regards,
Bharani Cherukuri
Mobile Ads SDK Team

Muzammil Zeeshan

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Dec 3, 2018, 2:58:36 AM12/3/18
to Google Mobile Ads SDK Developers
I have same issue and I tested my interstitial ad unit in your Sample Interstitial App project with 5 different ad units but every time there was "I/Ads: Ad failed to load : 3" error comes.

mobileadssdk-a...@google.com

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Dec 3, 2018, 11:33:08 AM12/3/18
to Muzammil Zeeshan, Google Mobile Ads SDK Developers
Hello Zeeshan, 

Feel free to open a new thread for better tracking instead of posting on old threads. The Error code: 3 that you're receiving indicates that there is no ad returned from the ad server. Could you share us your Ad Unit ID, so I can take a look? You can reply back via Reply privately to author option. 

Thanks,
Bharani Cherukuri
Mobile Ads SDK Team

mubarak idris

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Mar 9, 2019, 12:43:44 PM3/9/19
to Google Mobile Ads SDK Developers
PLease Sir Help me out I also have Similar Problem i have sent you my Ad unit For Inspection thanks

mobileadssdk...@google.com

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Mar 11, 2019, 10:18:02 AM3/11/19
to mubarak idris, Google Mobile Ads SDK Developers
Hi Idris, 

Thank you for sharing the Ad Unit Ids privately. I was able to load the ads by testing your Ad Unit IDs with our sample apps. Could you please confirm if you're testing this in the Production application or in the test environment? While in the test environment, please make sure to add your device as a Test device to load the test ads. If you're having an issue loading the ads in Production apps, could you share the application link along with the Charles logs to troubleshoot this further? 

You can share the logs privately via Reply privately to author option.

Regards,
Bharani Cherukuri
Mobile Ads SDK Team
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