I use correct ad units ID and still test ads are showing.

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DreaMPL7625

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Mar 26, 2020, 6:33:34 AM3/26/20
to Google Mobile Ads SDK Developers
Hi.
I added test ads to my Unity game at the beginning to check if everything was working properly. 
When it came time to publish the application on google play, I changed the ad unit test ID to the correct ad unit ID. Test ads are still showing after the game is published.


void InitializeAdMob() {
            MobileAds.Initialize(adMob.gameId);
        }


void AdMob_RequestBanner()
    {
        adMob.bannerView = new BannerView(adMob.AdBannerId, AdSize.Banner, AdPosition.Bottom);

        AdRequest request = new AdRequest.Builder().Build();

        adMob.bannerView.LoadAd(request);

        adMob.bannerView.Show();
    }


I use Unity 2019.2.17f1.
- I set correct appID
- I set correct ad unit ID
- I enabled Google AdMob (Assets>Google Mobile Ads>Settings) and set Android AdMob ID.
- I connect adMob application with google play application.

Mobile Ads SDK Forum Advisor Prod

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Mar 26, 2020, 9:48:55 AM3/26/20
to sebastian...@gmail.com, google-adm...@googlegroups.com

Hi there,

 

Thank you for reaching out. To simplify investigating this issue, via “reply privately to author” could you provide us your app Id, problem ad unit Ids and and the Charles log (see instructions here) of a request? For best resolution can you provide a sample app that replicates the issue?

 

Regards,

Aryeh Baker

Mobile Ads SDK Support



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Mobile Ads SDK Forum Advisor Prod

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Mar 26, 2020, 4:04:38 PM3/26/20
to sebastian...@gmail.com, google-adm...@googlegroups.com

Hi DreaMPL7625,

 

Thank you for sending in the updated information.

 

We have been able to do some research, and have seen on the live app that yes you are getting the test ad. But we where wondering if you could share via "Reply privately to Author" button with your exact ad unit id that you are expecting to show. Along with any code snippets that relate to all the implementation of the ad. So that we can do further testing.

 

Also from my understand it looks like only the interstitial is the ad you are trying to load? Which from our testing the ad unit that you gave is showed us a no fill error. If you have any other information that you think could be of assistance please share with us as mentioned above.

 

Regards,

William Pescherine

Mobile Ads SDK Team



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Mobile Ads SDK Forum Advisor Prod

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Mar 27, 2020, 12:16:28 AM3/27/20
to sebastian...@gmail.com, google-adm...@googlegroups.com

Hi there,

 

Thank you for providing the requested details.

 

I can confirm that I was also getting test ads when I tested your ad unit IDs with our sample app. I also checked your implementation, and confirmed that there aren't any glaring issues with it. With all these in mind, I will be discussing your concern with the rest of the team in order to gather our insights on this. Rest assured that we'll get back to you on this.

 

In the meantime, could you kindly provide the details below (via Reply privately to author) in order to help with the investigation?

 

Regards,

Ziv Yves Sanchez

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