AdMob ads not working for App with certain Package Application-Id

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VIMAL VISHWAKARMA

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May 27, 2023, 10:21:12 PM5/27/23
to Google Mobile Ads SDK Developers
Dear AdMob team,

 I'm experiencing an issue where ads aren't showing on my app with the Package Application-Id "com.hindi.english.translate". I haven't received any policy violation notices either. However, when I change the Package Application-Id to "com.example.english," the ads work perfectly fine. Could you please help me resolve this issue?

Package name:  com.hindi.english.translate
SDK version: implementation 'com.google.android.gms:play-services-ads:22.0.0'

app ID:  ca-app-pub-2650198364422513~2780435417
App open ca-app-pub-2650198364422513/1844426566
Banner: ca-app-pub-2650198364422513/6874048505
Interstitial: ca-app-pub-2650198364422513/2802285016
Native advanced: ca-app-pub-2650198364422513/3349079927

Publisher ID: pub-2650198364422513

The test ad as well as the original ad is not showing in the logcat for the package ID "com.hindi.english.translate". Error is showing in this image. However, if I change the package application-id to "com.example.test.ads" in the same code, the ads work perfectly fine. I have tried uploading the app to the Play Store thrice, but the same issue persists. I have also used the "mediation group," but the problem persists.

logcat error.jpg

Mobile Ads SDK Forum Advisor

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May 30, 2023, 1:26:03 PM5/30/23
to vimal...@gmail.com, google-adm...@googlegroups.com

Hi Vimal,

Thank you for reaching out to us.

I've seen that you have already an ongoing opened thread (https://groups.google.com/g/google-admob-ads-sdk/c/rX6fPNVN6cc/m/YaZOiB9CAQAJ?utm_medium=email&utm_source=footer) where our wider team is continuously investigating your concern. What we can recommend is to wait for their response on the said thread, as they are better equipped to further provide you assistance on this.

This message is in relation to case "ref:_00D1U1174p._5004Q2lu6Nt:ref"

Thanks,
 
Google Logo Mobile Ads SDK Team


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