Error Code 3 while implementing Adaptive Banner in Unity

70 views
Skip to first unread message

Saima Usman

unread,
Jan 2, 2024, 6:23:45 AM1/2/24
to Google Mobile Ads SDK Developers
Hi there,
I am implementing adaptive anchor banner in my game in Unity where the adaptive banner in the Unity editor works fine but when the game is run on a physical device it gives Error Code 3, No Fill.
I am using Test App ID and Test Adaptive Banner ID from AdMob documentation. Now I need to submit an update of the game ASAP, shall I just upload and believe on the system that the ad will load soon or should I do something to resolve this issue.

Thanks for your support.
Regards

Mobile Ads SDK Forum Advisor

unread,
Jan 2, 2024, 9:18:35 AM1/2/24
to saima.u...@gmail.com, google-adm...@googlegroups.com

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

By reviewing your concern, I understand that you are experiencing Error Code 3 ("No Fill") when running the game on a physical device. The No Fill error means an ad serving issue which indicates there are no ads available at request time. Please try replacing test id's with production id's.

Kindly provide us with the below information via reply to author option for further investigation:

  • app ID 
  • ad unit ID 
  • Mobile Ads SDK Version
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02r4mUH:ref"

Thanks,
 
Google Logo Mobile Ads SDK Team


Saima Usman

unread,
Jan 5, 2024, 2:05:22 AM1/5/24
to Google Mobile Ads SDK Developers
Dear Mobile Ads Team,
I have sent you the required details in private (Reply To Author), could you please check and kindly let me know if you have received or not?

Regards.

Mobile Ads SDK Forum Advisor

unread,
Jan 5, 2024, 4:34:22 AM1/5/24
to saima.u...@gmail.com, google-adm...@googlegroups.com

Hi,

Thank you for getting back to us.

Please note that we were unable to locate the sample application in the attachments you have shared. Would you kindly reshare the sample application (not the apk file) through the link below?

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, kindly provide requested information to us via reply privately to author option or using the steps below:

1. Navigate to
https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002r4mUHQAY&entry.80707362=00217355

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

Saima Usman

unread,
Jan 10, 2024, 4:09:03 AM1/10/24
to Google Mobile Ads SDK Developers

Hi,
Thank you for your kind reply and apologies for late response. I have attached the sample project named Adaptive Banner Sample. Please check the attachment in that form.

Best Regards.

Mobile Ads SDK Forum Advisor

unread,
Jan 10, 2024, 6:42:08 AM1/10/24
to saima.u...@gmail.com, google-adm...@googlegroups.com
Hi, 

Thank you for getting back to us.

Upon checking your account we found multiple issues as following
  • policy issue
  • IAB TCF error.
Kindly login to your account and fix all the issues for enabling ad serving.
Reply all
Reply to author
Forward
0 new messages